Service and the stuff amazing and the hotel activities is excellent

Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!

If you’re looking for quiet, a beautiful room and property, great staff, and close (free) proximity to Hong Island, this is definitely the hotel for you. No matter what, you will have a guaranteed amazing stay. Your personal butler and the staff are so helpful and kind, they anticipate your needs before you do. The room is TO DIE FOR…as a bath tub connoisseur, I have to say this one takes the cake. It is much more of a romantic property than a party or social one, so if you’re looking for that type of experience, either bring the party with you or stay closer to the main part of the city. We were a solid 20-30 min outside of Ao Nong or downtown Krabi, but you can catch a taxi for 4-500 Bhat and catch a Tuk tuk back no problem. We also outsourced our activities through trip advisor and went ATV and zip lining but the staff was super helpful in contacting the agents themselves and reserving our appointments. They really are there to help you have the best stay possible. Hong Island is to die for- and is free with the hotel. The actual beach attached to the property is not ideal for laying out as its rocky but the pool makes up for it and so does the easy access to the surrounding beaches and islands. Lastly, book an extra day than you anticipate. You’re going to want a day to lounge outside of exploring and not just on the last day of the trip. Oh lastly, the spa is pretty great and so is the breakfast buffet!. Enjoy!

This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.

Rarely do you call anything Ritz-related value for money, but this place is really unique. And extreme value for money compared to other 5-stars resorts in Krabi. Food is great, service is world class, the spa is amazing and the best options are the cheapest rooms - which are our favorite - and also the smaller beach villas. They have better location and feeling than the more expensive ones.

Incredible 5 star property . One of the best in the world

As always, impeccable service, beautiful scenery and amazing dining options.

As always, impeccable service, beautiful scenery and amazing dining options.

Every thing absolutely perfect, everything well attended despite low occupancy due to corvid, highest cleaning and health standard, star kitchen food, well trained staff

Since the first step into this property. I just love everything about this place. Sala Srichan, Staffs, decorations, sunset bar, breakfast, pool.... basically everything. We reserve for pavilion and got upgraded to villas. Which is already make our trip way way better beyond expectation. We were there for my girlfriend’s birthday. After checked in and went into our room. were cake and letters on bed. Khun Mon was our butler during the stay. She is very nice and friendly with service mind. One of the best experience I ever had in Hotel. Definitely looking forward to spend holiday again.

Everything is perfect.

Everything is perfect.

Very nice hotel and rooms. No beach access. Chaotic staff.

The Ocen view Villa was Absolutely Beautiful. The staff were OUTSTANDING. The food was Great. Loved the Thai restaurant. Loved the grounds. Ari and Yin were so Knowledgeable. They helped so much with the info. We needed to have an Unforgettable stay in Krabi. Loved Loved the 8am long tail boat trip to the Island. It was only 300B R/T.( About $9 US) Loved it was only 8-11am. Thus you get there before the Island get really busy. You can Enjoy the island, and leave when the other tourists are making their way to the island.. A VERY SPECIAL THANK YOU to the entire Staff at The Ritz Krabi; YOU are AMAZING.

everything is good

We paid extra money and upgraded to the Royal Villa, the view was very nice from the villa

Must visit, excellent property, staff and food.

Must visit, excellent property, staff and food.

The destiny for new concept resort-seeking travelers in some way. Never-seen kind of an architecture and facade, which gives a mysterious feeling, empty wide space, a walled maze but with windows to see through and the whole place is quiet. The staff comes/goes from nowhere, serves you, hides and then comes back again, like seek-and-hide. This gives us a feeling astray in a fairy tale. Thought the restaurnat food would not be so great, as there were not many guests and seemed not active, turned out, every plate has its unique, the best flavor, taste ever. Wish we'd taste every dish on the list.

I don't like the design of the reception. It looks like the architect tried too hard to make a different. But it feel like going into a maze or high walled jail...the rest of the resort's design was OK. Except for the room, the pool, the restaurants and the bar was excellent.

Amazing hotel with stunning views and superb service

Amazing hotel with stunning views and superb service

We had an excellent stay at this beautiful property. The staff, facilities, food, and spa were top notch and what you would expect from a 5 star resort. Cannot wait to visit again in the future!

Fantastic room, Fantastic Views, Fantastic Pool!! The staff was amazing with my 3-yr old, playing American football with him on the beach. They went out of their way constantly. Breakfast was a very decent selection and everything was delicious. The fresh coconut water every morning was so meaty and delicious and the free champagne at brunch was a nice touch. We had a very nice Butler, but really didn’t call on him much bc we were perfectly comfortable walking everywhere. We ate at the Thai and the Seafood restaurant. Both were good, but Seafood had a beautiful atmosphere near the water and more unique selections. The room and bed were large and very well kept and maintained.

The property was absolutely stunning - the staff was so attentive and amazing! They arranged all of our activities and we felt like royalty! The food was awesome, and we didn't want to leave! I have no complaints about this property and hope to go back soon!!!!! Highly recommend -:)

We were upgraded to the pool villa. Room was amazing and the staff was very helpful. Spa is pretty impressive as well. Wish we could have stayed longer.

Amazing hotel, with great service everywhere from the bar to the pool boys! This was our second stay here and can not recommend it highly enough. Worthy of special mention are our butlers / personal assistants, Tanya and Seed. They were truly excellent and really made our stay extra special! Request for them if you can! The food in the Thai and seafood restaurants is very good.

Amazing hotel, with great service everywhere from the bar to the pool boys! This was our second stay here and can not recommend it highly enough. Worthy of special mention are our butlers / personal assistants, Tanya and Seed. They were truly excellent and really made our stay extra special! Request for them if you can! The food in the Thai and seafood restaurants is very good.

Gorgeous hotel with a great staff. The amenities are fantastic and the views from the pool are incredible. Unfortunately they had heavy rains and flooding so there was not a room available for us. They were gracious enough to find an alternate hotel close-by that was very nice and still allow us to use the hotel amenities. They took very good care of us and we would definitely come back!

Beautiful surroundings and incredible service. Our butler, Nam, could not do enough! So many little extra touches. We loved it.

Impressive, private resort with great rooms and service was excellent but no access to beach and ocean swimming.Great Espa facilities to pamper and indulge. Very limited access to local shops and restaurants.

Impressive, private resort with great rooms and service was excellent but no access to beach and ocean swimming. Great Espa facilities to pamper and indulge. Very limited access to local shops and restaurants.