Had a wonderful stay & we love Taj

Great property!

Very convenient , gd service

Classy hotel with a boutique feel. Quiet. Understated. Food is fantastic and staff are very attentive. Clean and nice facilities. Lovely rooftop pool. Will stay again.

Close to us embassy, many dining options on the property and off. Very helpful and friendly staff. Enjoyed our stay and highly recommend!

My mother and sister stayed at the property and they really enjoyed the stay.

Very caring, excellent service -breakfast wonderful

Stayed for a week in Chennai to visit friends and see the city. Hotel is first rate but asked advice at reception and it wasn’t good. Felt like the prices for anything in the bar was a rip off.

Very friendly and helpful staff. Any request made was taken care of within a matter of minutes,even in the middle of the night. Loved their breakfast buffet - personal favourites were poori, pongal, aloo paratha, Berliner, tiramisu, water melon juice, baked yogurt (the best ever) and filter coffee. Stay was very convenient with accessibility to express avenue mall at a walkable distance for shopping as well as key institutions like Citibank, state bank and LIC where I had appointments. A couple things that caused inconvenience personally and this is no way related to the service - is that outside humidity affected the room environment. It would have been awesome to have a dehumidifier in the room to get rid of the icky sticky feeling. During the morning hours there was smell of the sewer that seemed to waft in through the ac vents for a short minute everyday. There was no place to dry wet towels and the weather made it impossible to dry them in the room. A basic drying rack would come in handy atleast for long stay guests. I had to change bathroom linen everyday as they would never dry. Overall a very comfortable stay with excellent staff and great food options. Cost effective too so I did not need to break the bank to stay at the hotel for 7 nights. Would highly recommend. Thank you for the great experience!

Stayed here for a week. Staff were extremely friendly and helpful. Great service. Handy location close to Mall and 10 min to MgR central train station. Rooms and amenities could use an upgrade. Would def visit again.

Location

I had a comfortable stay here. No complains at all. The staff were professional and very courteous. If at all I have to say, it's the buffet breakfast. There was no change in the spread and was almost same day after day. Other than that I was happy overall.

Very good property

We had an excellent stay at the Taj Clubhouse. The property is very well maintained and the staff is very courteous and extremely attentive. We were received with a welcome drink and the checkin was a breeze. The room was spacious, comfortable, and quiet. The on premise dining options are decent but the food itself was excellent and the staff was very accommodating when I asked for a customized dish that was not on the menu. Would definitely recommend a stay here.

The property is outdated and there was smoke smell in the lifts and first floor. Gym was poorly equiped.

The hotel itself was beautifut and the staff were kind. But, rhere were not many restaurants at the sorrounding where foreigners can enter.

Good property, fitting Taj standards. Area around had some water logging, not clean.

I have to make a special mention about a couple of receptionists that I came a cross here. They were very professional. I was watching them while waiting to be served. They were very efficient and most importantly, they served guests with a smile on their face although they were under pressure. As for the hotel, the hotel, the hotel itself, was good and confortable and the location was very convenient. But I was a little dissapointed with the buffet breakfast. The spread wasn't much to talk about and I feel this area has to be improved. Overall I was happy.

Nice and courteous staff, great food selection in breakfast.

Staff were very polite and helpful the hotel safe very clean will vist again

Close to US embassy. Easy access to transportation.

Everything was great about the stay except for a minor snag with the business center usage which they took care immediately. Staff were very courteous and always ready to help. Excellent value for the stay.

Excellent hotel. The area isnt the greater but the property has gated security to make up for it

Value for money and great service. Srishti at the front desk was very helpful and attentive.

I had booked a 6-night stay for my father and uncle, who had come to Chennai for a doctor visit. They had to leave early due to certain unavoidable circumstances back home. They checked out after staying 3 nights at the hotel. The hotel refused to give us any refund for the remaining 3 nights! We (Expedia agents and I) made multiple calls to the hotel requesting refund. This is a great way of making money in the *short term*, but also a great way to lose reputation and goodwill in the *long term*! I wouldn't stay here ever, and wouldn't recommend this hotel to anyone.

Great place to stay. Close to US Consulate. Staff is very professional and helpful

Staff was extremely helpful and courteous. Travel Desk was super helpful. They had excellent recommendation for local tourism, shopping and dine in. Food and breakfast buffet was amazing.

Everything was good, expect the rooms looked a bit old and barely put together

The staff were great with their excellent and proactive service. Likewise the breakfast spread was impressive. However, I cannot say that of the property. The room we had was rather dated and the bath and sanitary fittings have seen better day. These are issues that were not in line with the high standards expected of the Taj brand. One particular issue which I found rather irritating was the shower. Firstly there is only one shower head and no hand held shower or tap. Furthermore the shower head was positioned so high that it could be challenging for a shorter person to reach. A pail and scoop was provided, but how do you fill the pail up with just the sole shower head. The shower head was stiff to adjust too, just like the washbasin tap. The kerb to the shower area was also set too high, resulting in I hitting my foot against it. Otherwise, the stay was nice. Thank you.

We had a wonderful stay at Taj Club House . Staff were very polite. At the restaurant we were served by a staff called Puii and she is phenomenal.

Excellent hotel, Great location, great service, friendly staff. The hotel room was clean, nice and spacious. Comfy and close to everything Can be easily reached and most of the shopping centers and sights are nearby Breakfast was enjoyable and had a good selection with attentive staff

Great place to stay