Customer service is first and foremost in any property and these guys do not have a clue about customer service

The hotel is the absolute worst customer service ever .the staff are very dishonest and try to bilk you in everything

All ok

We were handled by Mahmoud and Salah who were warm and welcoming and understood our situation. Our stay was amazing. I would highly recommend this 5star resort and Sharm El Shiek for youe stay in Egypt.

I spent 2 weeks again with family in Stella di Mare. Amazing experience. Great staff, amazing facilities, the reef is front of the hotel is the best in Sharm. I did also the advanced open water course with the Padi center. Again super suggested for a relaxing time in summer.

The hotel was wonderful, the staff were kind and helpful. The food was diverse and delicious.

Everything was amazing, staff was really nice and helpful about everything. Beautiful building with great coral coast. Definetly would come back and stay at Stella di Mare again. Special thanks to Emad

Exceptional staff and services offered. Experiences weren’t overpriced and always provided with great tour operators and hosts. Thank you for making our stay so special, we very much hope to be back!

Everything

Terrible transportation; the hotel holds you as a hostage by not allowing taxis to pick you up and force you to use their limo service at 10 times the price of a taxi.

The best experience inever had in a hotel Great staff Amazing location Great view Very clean Wonderful food Highly recommended

Had a very quiet and relaxing vacation. Everything was perfect, no problems at all! All staff were most welcoming, friendly and professional, they couldn’t have done any more for me! I would gladly recommend this hotel to all and hope to return in the not too distant future.

This hotel is okay, seemed kind of outdated and they chose dark wood trim for everything, which gives it a very dark and dingy appearance. The buffet food is terrible and for me this was by far the worst part of my stay here. there are two other restaurants in the hotel that are not buffets, and these are much better at least. If you visit the spa you will be instantly reminded that you are in Egypt, the prices are greatly inflated (they have a normal 90 minute hammam and massage listed for $200 USD) and you have to bargain to try and even get an acceptable price. The staff in the hotel and the restaurants is quite attentive, which was nice, but again you are reminded about being in Egypt, because everyone is just looking for tips constantly. The hotel transport is very expensive for what it is, and you need to pay in cash unfortunately. Also, our driver on the way there was driving at least 3 times the speed limit (we are used to this living in the middle east, but this was another level) and was trying to get another car to pull over so he could get into a fight with the driver while we were in the car.

Beautiful position and hotel immaculate and staff are very friendly and nice

My stay was a delight, everything and every aspect was just perfect

We stayed at this hotel for 10 nights for our anniversary (all inclusive , sea view room) To start with the reception staff who were very poor and helpless, Not very pleasant to deal with and always felt like they was not willing to help (manager had to get involved couple of times to help) The breakfast is good and fair selection likewise evening dinner good selection with fresh BBQ outside (only downfall I would say is it can get repetitive as same food everyday also to mention there is a lot of seafood options so if you don’t like seafood be aware!) The room itself had a pleasant balcony with a really good view, the bed was extremely comfortable and overall nice and clean. Bathroom could do with an update as slightly dated. The hotel has 2 pools, both which are excellent and the pool bar staff are very nice and welcoming. Pool bar also do food which was the best food at the hotel to be honest. Location wise, more or less everything is in good distance by taxi. If you are looking for a chilled out beach resort with hardly any children running around and some peace and chilled time then I would recommend Stella di mare. The outside area of the hotel is lovely right on the sea front and excellent for some downtime.

The hotel is beautiful,near the beach.

A great hotel in all respects: food; drink; staff and facilities

The staff was marvelous, sweet and kind offering options all the time going above and beyond either for room, service housekeeping, and the top of all are the dining serving people The hotel is great, clean quite very accessible. Very easy to go to everywhere through the elevator no traveling time located in a very beautiful area. I can say I felt home sweet home and very much pampered from the staff. Congratulations Stella. You are the best.

Great food. Kind staff. Beautiful pools. Beautiful views.

This was the perfect resort to spend your vacation. The snorkeling was out of this world. We went on a boat trip to snorkel at all the hot spots but our hotels coral and sea life was better than everywhere we went. The food and drinks were great, service was great, theres not much to complain about at all. We didnt get a room upgrade with the vip benefits, so that was a bit disappointing. Also the taxi service raised their prices in one day after qouting is a price that morning, by the evening the price increased $6 and they wouldn't honor the price they told us earlier that same day. That was irritating. But genuinely its a lovely place and we would go back in a heart beat!

Great resort in Sharm right on the beach

Nice and peaceful.

Beautiful location and great service.

Absolutely loved staying here The food was mega and the staff were super friendly

Loved everything about this place, amazing hotel and staff. The beach was seconds away, my stay was lovely and welcoming

AMAZING place. Stayed there for 4 nights and it was absolutely wonderful. The staff are amazing, they literally go above and beyond. They do anything to keep guests happy and are always offering to help. The lifeguards are great, I got a cut on my foot while I was swimming in the sea and they took care of it for me. They cleaned and dressed the wound and gave me extra bandages for when it needed changing. The food was great, with so many things to choose from. Love the fact you can eat inside the restaurant or out on the terrace. Loved the pool bar, we spent some good times there. The entertainment is okay, nothing special but typical I think. We are already missing that place and will definitely be going back. The only other annoying thing to note is the people with the shops on the 3rd floor are quite pushy and try VERY hard to get you to purchase their goods. All areas are kept well and very clean. The gardener is constantly working and the guys at the pool clean it throughout the day. The snorkelling is amazing. The water is crystal clear and you can see the fish without going too far out. You are able to rent snorkelling gear and life vests if needed for just $2 for the entire day. The views are amazing and I could write so much more. 10/10

Service was amazing, cleanliness 10/10. Foods are good! Like a safe and comfy spot in a hectic but beautiful city! The only downside was entertainment program was weak. Could have been more colorful. No-one was really enjoying the evening programs…

Good

The staff make this hotel the best we have ever stayed with they are caring and helpful at all time

Perfect sized hotel, spacious with plenty of varying eating opportunities but small enough that the staff remember your name. House reef is great and entertainment is varied. Salads were lovely on the buffet bar, great food generally. Staff were ace’

Enjoyed a very pleasant holiday at the Stella di Mare in Sharm el Sheikh. The hotel has everything you might need for a comfortable stay. Staff are friendly and helpful, the food is of an ok standard, there are two nice swimming pools, lots of places to sunbathe, swimming and snorkelling off the house reef. Thankfully not too many children, which was also a bonus!