Room looks old, different from posted pictures online. breakfast was great! Staff were very welcoming especially those assigned in the cafe

Good hotel. Spacious room, bathtub, toiletries except floor mat

The renovated rooms was well lighted and the toilet was decently cleaned. The pillows were stained and the beddings were clean but overly used. The towels and pillows required replacing.

Booked last minute and arrived late from SG. Booked 2 rooms for 6 adults but upon checking in we were asked to pay for more if we want extra bedding. Staff was not helpful initially until we called Expedian customer service team to dispute. Non smoking rooms smelled like smoke and bathroom sink was clogged. Breakfast was okay.

It was great!

Newly renovated and clean hotel room. Breakfast menu average.

Spacious, clean and very close to KSL. Large open air food centre next to the hotel.

Toilet ceiling is dripping, informed staff to repair but in vain. we have to go out to use the public toilets.

Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite. For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.

Furniture is quite old

Hotel is old but renovated rooms are available. Its clean and big. Location is good for dining, massages and hair salons. Decent breakfast with accommodating staff. Room were value for money paid. The only issue i faced was toilet bowl in my room had water ponding. After flushing the water does not goes back to the neck of the toilet bowl.

Opted for newly renovated room whichnI did get assigned. But room is really just another of those small budget hotels you find all over JB. Price totally does not justify. Breakfast is not bad.

Opted for newly renovated room whichnI did get assigned. But room is really just another of those small budget hotels you find all over JB. Price totally does not justify. Breakfast is not bad.

My deluxe room was big,clean and comfortable but when i check in,i was told to pay a $10 rm for tourist fee per room,and when i checking out,the counter staff ask me pay $10 rm again,say that they got no record for my payment, luckily i kept the receipt to prove.. pls take note..

11th Flr ( 1120 ) not been "revamp" . Most of the past booking the room looks good as we are frequent visitor. This time round notice this room is dirty especially bathroom !

Perhaps to consider refurbishing the rooms.

hotel need to upgrade

Front desk lady was so Cheerful, Friendly and Helpful during our check-in. The room we booked was different from webpage, was old and run down. Only bed and pillows are comfortable. others in-room stuffs are om to use. TV was satellite so not smooth at all and not much programs too. wifi also up and down during our 2 nights stay. very nearby walking distance to KSL shopping mall.

Nothing

I didn’t like is the car park very narrow and clamp and room wifi no connection.

Bus stops, Food choices and malls next to hotel. Bathroom needs repair with a leaking bathtub and a choke basin. Layer dust seem on furniture in the room

Hotel need refurbished.

Rundown

The room, front counter service is good. But the morning breakfast buffet for Sunday is below my expectation especially the Loti Canai and Egg Counter by a Fat Malay guy. The person (guy) is not able to manage and unable to cook any egg except for Canai. When the lady cook is there, even when busy she is still able to serve fried eggs. For the guy, he directs all customers to get scrambled eggs.

newly renovated but cleaniness is not there. hot water need mins to get hot and basin got flooded with water..

Not recommend

Everything in this hotel needs an upgrade.. It's not worth it for money at all.. All the furniture in the room we're old.. The TV in room is so ancient I can't even turn it on.. Nothing to shout about the breakfast.. Very limited choices..

Booked this 1 night stay for 5 aug as a last min plan because we decided to go in to jb a day earlier but they did not have the same room type as our initial booking for 6 to 9 aug, which was the newly renovated room because they were fully booked. We just accepted and thought it shouldnt be that bad and was given an older room on level 12. The room is super run down, the aircon does not work well, we would wake up in the middle of the night in sweat. The toilet's condition is very bad as well. There was mold at the sink and bath tub area. The showerhead cannot be removed fyi. The noise insulation of this hotel is also very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.

Overall great location of the hotel. However, the cleanliness of the linen and towels can be further improved. Blood stains can be found on sheets.

Conveniently located about 5 minutes walk away from KSL, breakfast buffet was great. Air conditioner seems faulty, the room was only cooling after the entire night of lowest temperature with highest fan speed setting. Shower head was also faulty, overall hotel and room condition is rather old and run down. Hotel staff were helpful and friendly, gave us an extra bed cos we had 3 pax but booked a room with two twin beds. Should consider removing the small mirror facing the bed and have a full length mirror near the door instead, seems creepy to have a mirror looking at the ceiling when you’re lying down.

Newly renovated? More like poorly renovated. Seems like they don't fix things that matter, like the shower, bidet and the toilet door. And the dust under the bed is since ancient. Maintenance housekeeping really not doing their job well.

Breakfast is too simple and little. Some dish are cold. Roti taste good.