Location, restaurant and room very good

Staff very polite, helpful, accomodating. Lovely comfy beds, lots of amenities, coffee machine, radio,iron,hair dryer, toiletries, everything you could possibly need. Some cobwebs and carpet needing hoovered more thoroughly especially round the edges.

Lovely welcoming staff. Excellent food.

Very convenient, with friendly staff

We were surprised and delighted by the quality of the hotel, the friendliness of the staff, the food, and our entire stay at Harper’s Haslemere! I honestly didn’t expect much from what seemed to be a steakhouse with rooms:). But I was absolutely wrong! This is a lovely hotel, complete with a high-quality restaurant, a great manager, dedicated staff, and free parking. If you’re in the area, we highly recommend that you stay here. The hotel is also right across the street from the train station in case you need to take a day trip.

Excellent all round

Comfortable bed. Delicious food. Convenient for travel as right opposite the train station

It was truly amazing. Everything one needs was there. Great place to stay.

Excellent value for money

Overall a decent hotel, but nothing to write home about. Staff was friendly and accommodating, but the rooms could use a refresh. All the walls had marks on them, the decorative pillows look dirty, and the shower is small with a fixed shower head making it hard to wash. But at the end of the day it did the job for the 2 nights we were in the area for a wedding, I was just expecting more for the price.

Good food , nice rooms well appointed. Ample parking. Excellent service from the staff.

Amazing location, staff & rooms had attention to detail you don’t often find. Would highly recommend. Food was amazing.

Super friendly service, lovely spacious room with outdoor area. Evening meal was nice, special offer made very affordable.

The relaxed atmosphere, the transport links, clean rooms, the choice for breakfast and dinner and friendly staff.

Have to say I was super impressed with this inn. First off, the rooms aren’t big but they are comfortable and the bathrooms are big for England. The bed linens were some of the most comfortable I’ve ever slept on. Would come back for those alone but really the best part of the entire stay was the staff. Specifically David and Anja. They were incredibly nice, amazingly friendly and super helpful. Some of the hardest working people I’ve ever met. Thanks to both of you. Great place to base a tour of the Surrey hills from. Thank you!

Really nice comfortable hotel with parking and lovely staff.

It’s the little things that make a big difference. I was thrilled to see all products in the bathroom were animal friendly you should use that as an USP. Also a decent amount of milk & teabags. I would happily stay here again.

Easy quick check-in. Room average size with good size bed. Bathroom good, tea/coffee facilities excellent. Steak meal was excellent.

Our Driver said it was the best place he stayed in

A well appointed room with good facilities but the TV didn’t work.

Really nice hotel & restaurant but …….. 1. If you stay you’ll be interrupted by the bang of the front door everytime someone enters or leaves the building. 2. Really bar area but if sat by the same door you’ll be interrupted regularly 3. Really nice food but be prepared to wait - maybe it’s just short staffed at present but found myself standing at the bar waiting to be served. The quality of the rooms & food were really good but it needs to be staffed correctly (and fix the front door !)

Pleasant staff and convenient for railway station, restaurant good.

Warm and friendly very enjoyable

These are rooms above a pub rather than a hotel, the check in was vague, I didn't see a 'front desk' and the lady showing us the room wasn't very welcoming or informative. The room was a little tired with chipped furniture and peeling wallpaper, and it was very small. However it was well equipped with everything you need for a one night stop. The shower room was nicely fitted and nice toiletries were provided but again it was very small. Breakfast was good, and its a dog friendly establishment which will suit some.

Great, friendly service, room was very nice. Food was amazing

Absolutely shockingly bad staff. Infact the girl who pulls the pints has to check you in so zero training. Could not check in till 3 so sat in front of her for an hour and then she said she had forgotten about us. The room was cold and not clean. We checked out 3 hours after checking in as it was dire. Worst thing about it was the staff, all of them.

All good thanks

Clean and very friendly staff

Lovely here like home from home

Perfect for a one night stay for next day flight out of either Gatwick or Heathrow.

Very pleasant stay visiting family so little use made of evtras

Very nice room attached to a friendly pub/restaurant serving good food.