Staff were fantastic and very friendly. Had to report an unpleasant smell in the bathroom drains a couple of times but housekeeping staff responded quickly.

Honestly blown away. I’ve stayed at other 5* hotels in Bali and this is number 1. The staff are the best especially Wayan and Riska. Spotlessly clean. Breakfast is great. Everyone is so happy and friendly. My daughter had her birthday and was treated like a princess. And it’s within walking distance to everything you need. I honestly cannot say enough. Loved it and will return again soon. 20 stars.

Me and my husband stayed for our first trip in Bali for 10 days and we could not fault it! The staff were absolutely wonderful and super helpful. The resort is quiet and out of the way but still close enough (10-15minute) walk to the beach or a quick 5 minute scooter We had a great stay and can’t wait to go back!

The room we were give is close to the open lobby area and it gets little noisy when people pass through talking loudly at night. We were awake two nights around 5am. Rooms do not have strong sound proofing. Staff and breakfast were great though.

Beautiful service, very clean and modern rooms. Nice chill swim up pool bar. Very good value for the price.

Very good

Excellent stay for 6 days - staff are super friendly and accomodating and room was really clean and comfy.

Great hotel, good rooms. Amazing service. We went as a big family and had 3 king rooms booked. 6 adults and 2 kids. We had an amazing time. Breakfast: Good spread. Enough vegetarian options for my parents. Chef wayan went out of his way to look after us. All staff were extremely helpful. Best part for me was the proper coffee that was included in the breakfast. We had a early morning day trip planned and if you order a day before, you can get a packed breakfast. My tip though would be if you have tume, go in the mroning and pack food yourself as then you can choose what to pack. The packed breakfast they provided wasnt as great as the usual spread. Pool: Decent size pool with a swim up bar. We had a few good cocktails here. Also serving coffees, shakes and hot chocolates (for the kids). Cant drink the hot chocolate in the pool but kids enjoyed nonetheless. Only con being no sun, and thus pool was a bit cold. Restaurant: We didnt eat other meals at the restaurants much, but few times ordered room service for the kids. Pizzas etc were decent enough. They did have a bbq on one of the days. Service: As mentioned before, the service was the best part. Sam at the teception and chef wayan were extremely helpful throughput the stay. Nothing was too much and they went out of the way to make us feel welcome. Location: This is the only con as this place is not walkable to anywhere. Cant walk to beach, or general shops, restaurants but is a 5 min drive everywhere.