People were friendly. Great service. Always glad to assist

Fine hotel, very central placed in Baños with large rooms and large beds. The WiFi is quite decent. Good breakfast with bread, juice, coffee, cheese and ham. The staff is friendly and smiling, but the attention around the reception is poor and people often have to wait there to be serviced. They have a bell which rings every time a new guest comes in, which is loud and repeated. We stayed at the lower floor, right out to the breakfast area. Both employees and guests are very noisy, both at night and early mornings - which made it hard to sleep. The cleaning service was a bit slow when we were there, and on the day we had to leave, the service happened after 4pm.

it is a nice enough hotel for the money ($20). Right in the middle of town so bars and restaurants are very close. Bedding and linens were clean, staff was friendly. Good for those on a budget

The property was in the city center close to everything. Staff was really nice and cooperative. Place is a little outdated, has mold. Also theres a street singer that starts singing @ 7 am that wake you up in the morning. Breakfast was really nice.

No coffee in the morning, keys laying out upstairs so anyone can get into any room in fact empty room doors are open, but that didnt nother me. Again, NO COFFEE I had to force the front desk guy to boil me some water. SO LOUD!!!! Its just the area but also the clientele as it is by the bar street. No outside walls to street its just open air. There are ant or rat traps in each of the bathroom windows coming into each room. At least they are there I guess, but ewww disconcerting. Also at first we had no hot water he said leave it running 5 minutes then when still icy went to do some work upstairs a couple of times and finally made it lukewarm ish. I did take a shower in it, but my daughters who had her own room next door didnt. I hate saying bad stuff. It was okay to stay but this is what it was and we left as soon as we woke up to move down the street. The staff was nice and got me a taxi.

Large rooms with large beds that were comfortable. Adequate bathroom - pretty simple but has nice hot water. Good breakfast and pretty decent service. Great work!

Beautiful and affordable hotel in a very convenient location

Being that the place was in the heart of the town which is great, and knowing the limited space in situations like that. It was a great place to stay overall.