We had a good stay. The staff were friendly and the room was clean and spacious. The mountain view through the glass walls while using the bathtub was a definite plus. Airconditioning and wifi would have made our stay perfect.

Slow check in and check out

The hotel is nice and we had nice view of the mountain which was great. Food is okay very limited option for vegetarians. The only thing that I don’t like about the place is the convenience you really need to have a car if you visit this area. They only have motorbikes which is very unsafe to travel around the neighbouring areas. My family had a great time but not for me not a lot of activities to do in this area. It’s better to come here for a day and not stay overnight.

The hotel is nice and we had nice view of the mountain which was great. Food is okay very limited option for vegetarians. The only thing that I don’t like about the place is the convenience you really need to have a car if you visit this area. They only have motorbikes which is very unsafe to travel around the neighbouring areas. My family had a great time but not for me not a lot of activities to do in this area. It’s better to come here for a day and not stay overnight.

Room was not cery clean as there were many insects in the tub.Bed was not comfortable,saggy,hard to change position

the place is very serene and relaxing, and the weather is cold and almost always raining. better for the hotel to start providing more indoor activities like spa and masaage to entertain guest during rainy days.

Great staff and beautiful resort. The rooms are big and very clean. The staff go out of their way to make your visit comfortable. I highly recommend West 35 to get away from the busy city life and to relax in peace & beauty.

Our stay in West 35 was amazing. We had our own bonfire area and it was quiet romantic at night. We had a good sleep even if there’s no airconditioning on the room. Wish they had one, though. It would also be great if they offer room service for breakfast and dinner.

Our stay in West 35 was amazing. We had our own bonfire area and it was quiet romantic at night. We had a good sleep even if there’s no airconditioning on the room. Wish they had one, though. It would also be great if they offer room service for breakfast and dinner.

It was okay, exactly what you would expect. Although, they charge you additional if you want food delivered to your room. And the hot water didnt work.

It was okay, exactly what you would expect. Although, they charge you additional if you want food delivered to your room. And the hot water didn't work.

The service is really good....the room is cozy and nice...overall it was a good stay

Nice and clean. One thing that turned me off was that they don't allow requests for early breakfast. We were joining a race which starts at 7am, they would not consider giving us pre packed breakfast for 5am. even some toast with eggs would have been fine. hard to get phone reception in the rooms. no wifi. otherwise good stay and gave us late check out until 1pm

Nice and clean. One thing that turned me off was that they dont allow requests for early breakfast. We were joining a race which starts at 7am, they would not consider giving us pre packed breakfast for 5am. even some toast with eggs would have been fine. hard to get phone reception in the rooms. no wifi. otherwise good stay and gave us late check out until 1pm

The weather and view were superb!!! To get to the hotel room you have you stay fit, you will have to walk maybe 50 steps (down)!to get into your room. You must bring your umbrella just in case it rain especially during rainy season. Not advisable for old or senior citizens. Also, you have to close all the screen so that the insects from the outside will not join you in your bed while sleeping. Hahaha

The weather and view were superb!!!To get to the hotel room you have you stay fit, you will have to walk maybe 50 steps (down)!to get into your room. You must bring your umbrella just in case it rain especially during rainy season. Not advisable for old or senior citizens. Also, you have to close all the screen so that the insects from the outside will not join you in your bed while sleeping. Hahaha

Great and comfortable stay. Good food. Staff were very accomodating. Spacious room and we had our own fire pit. Our housekeepers, Jason and Adela made sure all our needs were attended to. Jason fixed the minor problem we had with the cable tv while Adela set up the fire pit for us for our marshmallow roasting. Over all it was a wonderful experience, we would definitely go back.

Great and comfortable stay. Good food. Staff were very accomodating. Spacious room and we had our own fire pit. Our housekeepers, Jason and Adela made sure all our needs were attended to. Jason fixed the minor problem we had with the cable tv while Adela set up the fire pit for us for our marshmallow roasting. Over all it was a wonderful experience, we would definitely go back.

Staffs were not so accomodating

Great view, nice staff, amenities is great, room is nice except that the wall separating the rooms from each other doesnt have good acoustic, I can literally hear the families conversation from the other room. Did get to sleep early because of the noice and banging.

Great view, nice staff, amenities is great, room is nice except that the wall separating the rooms from each other doesnt have good acoustic, I can literally hear the families conversation from the other room. Did get to sleep early because of the noice and banging.

Unfortunately, i felt ill after eating my breakfast (Tapa with egg) not to mention, the meat was so hard. This eco mountain resort is not so safe for small children. You have to keep a close contact with your kids or else they might fell into the ravine, mine almost. The fence isnt safely done, just a single bar. The staff isnt courteous (reception, waiters and guest security) from our arrival up to leaving the resort, except for some housekeeping staff, the guard at the villa entrance seems not trained how to screen the house guest, so everytime we enter into our villa, I got offended by his improper statement of only for those with room accomodation Maam, bec. it is also the way to the zipline. So, I keep on identifying ourselves that we have a room there. How inappropriate. They have to create something that will identify staying guest from day users.

Unfortunately, i felt ill after eating my breakfast (Tapa with egg) not to mention, the meat was so hard. This eco mountain resort is not so safe for small children. You have to keep a close contact with your kids or else they might fell into the ravine, mine almost. The fence isn't safely done, just a single bar. The staff isn't courteous (reception, waiters and guest security) from our arrival up to leaving the resort, except for some housekeeping staff, the guard at the villa entrance seems not trained how to screen the house guest, so everytime we enter into our villa, I got offended by his improper statement of "only for those with room accomodation Maam", bec. it is also the way to the zipline. So, I keep on identifying ourselves that we have a room there. How inappropriate. They have to create something that will identify staying guest from day users.