Stayed there for 2 nights, room was clean and staff was nice and helpful, definitely love the beach view from my window, convenient location with walking distance to the local stores/restaurants, love their breakfast pho, it was one of the best I have ever had, definitely will stay again if I visit Phu Quoc in the future.

The hotel is really too expensive for only having a good sea view. Breakfast is very poor..4 choices and the beach is not good for swimming...full of rocks...not recommended

Gret location and excellent staff assistance.

We had a very nice time at M hotel. It's a great location close to the harbour and the night marked, which is an great experience in it's self. The service at the hotel was great and we would love to come back.

We booked 2 deluxe double suites and I have to say the room was was spacious and had a beautiful view. After that things were disappointing. My husband choked on a piece of plastic in a smoothie the size of a coconut shred. We found 2 more and a foil seal probably from juice box. Told the staff they need to be careful. We got an apology and moved on. We order lunch which was pretty bad. Ordered a smoothie again this time they spilled it on me. During our whole stay they were working on the stairs to beach, which we maneuver around to get to water. However, the worst part is when we were relaxing at the pool 3 workers decided to pound on metal after an hour we begged them to please stop.Then they decided to work on vacant room across from us until 10:30pm. When we were checking out they said that a small plastic container of bath salt was missing. I told her that the first night I had requested a replacement since the one in the room was stuck from the humidity and was unable to open so I threw it away that is why there was one left in room. Since they hold on to your passport they said I needed to pay for it (15K VND). I was in shock, so I told the young lady no problem you can pay me back for the 2 smoothies (160K VND) that I was charged for. Thats when she back pedaled. At this point our whole family was so ready to leave and so looking forward to our next destination.

This hotel is located near the night market, and in addition, a minute walk will bring you to the nearest bus stop of Vin Bus (free). The view is splendid, the bed is soft and comfortable, and you can enjoy both the pool and the sea. What was disappointing was that there was a procession of ants invading into the room, of course it was very disgusting, but the cleaning staff sprayed insecticide and they disappeared soon.

On arrival we were forced to hand over one of our passports or give 500,000 vnd cash as security even though our room was paid. The staff were pleasant but not very professional & communication difficult. Room was very compact, little room for luggage. Shower low pressure & kept surging. Breakfast on some days was buffet, others were choices from set menu. The hotel was clean but surrounding area and looking down to beach area was filthy with rubbish and was very disappointing to see so much going into the ocean. Pool & deck areas nice in the heat

View was great, room and staff were good n friendly, let down by the lift breaking down frequently and food nothing to shout about. Good location to night market, hotel amenities were basic.

My husband and I booked the Rooftop Oceanview Suite for 4 nights. We were excited for the room, thinking we'd have a "suite" experience. While the floor to ceiling windows gave a beautiful view, the rest of the room wasn't so great. It's small. The bathroom sink in the bedroom, there's no countertop by the sink, and the toilet and shower are together. We had 4 hangers and no dresser/shelves for our clothes. The room was fairly clean, though we found tiny ants on our bed or on other surfaces. The main door is also transparent so bring a sleep mask! The staff was pretty absent. We were there in June and the hotel was mostly empty. The staff were often sitting around playing on their phones. They didn't look up to greet us when we came and left and there was frequently a girl sitting on the floor behind the bar playing on her phone. The pool was a good size, but not one if you're looking for sunshine while swimming. The beach had large pieces of garbage each day (tires, half a suitcase, styrofoam coolers) and the neighboring yard is like a junkyard from the back. Not once on our pool day did anyone ask if we wanted a drink or anything. They also wanted to keep a passport or pay (no way we were leaving them with a stranger). We CHARGED the 2 million per day for keeping them in our possession and received a refund when we left. We stayed at hotels in Ha noi and Hoi an before coming here and experienced nothing but kindness so this place was a surprising bummer.

Very clean and large room.. staffs is very helpful, highly recommended.. the room is very spacest, their breakfast as good with various foods.. i would definetely come back and stay at the M hotel again.. thank you M staffs

New hotel. Friendly staff. We stayed in the room that was about 35 squares meters. Very good. You should definitely book that room and not the smaller ones. Very good breakfast as well.

Good location near the night market, but quite small hotel with bad isolation, you could hear all noices made outside and from floors above. The ventilation system was poor since We had food smell and cigarret smell in our room during some periods. Saturday night was the worst, night club or Karoke club near the hotel played really loud music until 3.am. overall not worth the price

Na

Very modern and beautiful rooms and beautiful grounds. The only downside is both a small pool area and very small beach but it's just the nature of this being a small hotel. Overall very nice hotel

The room is small and dirty

The hotel is in a nice location close to the market and pick up spot for touring. We booked an ocean eye suite which is beautiful with ocean view, the room design is super modern and trendy. Loved it

Clean, good breakfast, nice area

The property is on the beach and in a central location within walking distance to the main town. The rooms and amenities are in good condition and staff are amazingly friendly and accomdating.

Good location , A Lotta good restaurants around , Staffs are very nice and polite, Price is right . we will stay here again if we come back to PQ

Everyone at M Hotel Phu Quoc was just amazing: so kind, helpful, fun, and genuine. It was truly a memorable stay. The buffet alone is worth the stay, but there is just so much more that M has to offer. The rooms are sleek, elegant, functional, and aesthetically pleasing. The views are stunning. Lounge around the pool, swim in the ocean. And as it’s so centrally located, there’s just so much M has to offer. If you plan on visiting Phu Quoc, stay at M Hotel.

Beautiful view from hotel

good

The staffs are friendly and helpful. The room was always clean and delicious breakfast. Walking distance to night market and there are too many restaurants around the hotels

Everything is perfect

Near the night market. No beach around the area. Restricted airport transfer timing