Location is convenient for train but the shuttle bus does not always stop at the near by station. They turn off the heat to the rooms during the day and you have to ask to have it turned back on. We were freezing after skiing for a good hour. The shower maxes out at below optimal temperature. The bathroom was dirty with pink mould in the shower and cobwebs in the corner of the room. The carpet was gross, and bedside lights did not work. You must bring your gear into your room if you want it to dry out overnight. The breakfast is bread coffee and cornflakes. The final night the bed frame collapsed and we had to fix it. The place seems run down and tired. The female owner speaks English and is lovely.

The best thing about West Coast Inn are the owners who are very kind and helpful. The accommodation is hostel style, basic but with everything you need. The room was warm and cosy. The breakfast simple but enough, with decent coffee a bonus.

The host is very friendly.She took very good care of us during our stay.The hotel is very close to JR station. Highly recommended!!

This is honestly one of the best places I've ever stayed. The host is amazing and incredibly friendly. The room was really cozy and clean. The included breakfast was a lifesaver! There are timetables and phone numbers available for the various buses and taxis that can take you to the different resorts and stores for snow sports equipment rental. All in all it was a great experience. Would stay there again any time!

The couple who run the hotel are welcoming, kind, and helpful. I would definitely book again.

Hostel looks old but near Hakuba Station.Host very friendly and have easy breakfast.

The host was good to talk to and provided us simple vegetarian breakfast.But the house was not as good as in the pcitures. The room was not at all ventilated and the AC was not working at all. Even one of the 2 fans provided was not functional. We spent a restless hot night sweating .we tried to call the host twice but she was not available . Even though bit cheaper it was not value for money and i will not recommend this place.

Such a nice stay in Hakuba thanks to Seiko’s warm welcome! The place is very charming is it an old ski hostel, the rooms are super clean and the beds so comfortable. We arrived around 9pm, later than expected and still receive such a nice welcome. We even got invited by Seiko over breakfast the next day. Place very recommended!

Wow! The property owner was super lovely and very helpful to pointing out things to do in Hakuba. Our room was very comfortable and the free breakfast was great. Very clean and tidy and only a 4 min walk from the train station. Highly recommended

Everything was nice since checking in till checking out

Just needed a place for one night and this was the perfect stop!

Everything was perfect, amazing host, great price, great location to free shuttles. I plan on staying again.

Everything was perfect, amazing host, great price, great location to free shuttles. I plan on staying again.

Very clean, close to Hakuba train station, shuttle bus from next door Great price for couples with kids Breakfast is pretty simple but they have a microwave to to cook your own eggs and whatnot