Had an excellent trip. Staff were friendly and gracious. I would rebook this location again.

Great apartment in a fabulous location right next to the station! It was perfect for our very first visit to Tokyo. It was really handy to have a supermarket nearby to get groceries. We loved the apartment's toaster oven. The washing machine was great, but the dryer does not work so best to just hang up the washing. Note that we booked for an apartment to sleep 4 but there were only 3 beds - they provide mattresses to sleep on the floor for any additional people. Would really recommend this place to everyone!

Hotel was clean and comfortable. Staff were friendly every time we interacted with them. We left our bags with the front desk (at no charge) on day of checkout so we could explore the city one last time. Highly recommended and would stay here again. Convenient location to Asakusabashi station, only 3 minute walk.

The staff was very friendly and went above and beyond to help us during our stay.

The hotel was a very affordable, very clean, close to a subway line, with a Lawson's downstairs. The staff was very patient and helpful with our large group. The hotel also had a luggage delivery service to and from the airport, which was a huge plus! Our group even had an issue with the luggage delivery system and the front desk staff was very helpful and patient with us when resolving the issue. Overall great experience if your visiting Japan!

This is an amazing place to stay for families. When we previously stayed we’ve always had to get 2 rooms for our family of 4, which was not ideal when the kids were younger. It’s nice that the toilet is in a separate room so that the shower/bath can be used even if someone is using the toilet. It was also nice that there were 2 bathroom sinks. Even though we didn’t cook, we did end up using the refrigerator/freezer, microwave and toaster oven quite a lot. It was great to have real utensils and dishes, and they even provided dishwashing detergent, a sponge, a drying towel and a dish rack for convenience. Since it was hot during our stay, we ended up doing laundry every day so that it wouldn’t stink. The W/D is very small so a day’s worth of clothes for 4 is about all it can handle. The dryer takes forever so we ended up using their hangers a lot. As others have mentioned, it’s a quick walk to public transit (the JR is literally a block behind the hotel) and there are several markets and restaurants in the area and a yummy Taiyaki place right on the corner. The staff is always pleasant and courteous, but don’t expect them all to be fluent in English (it’s their country after all and they have visitors from lots of places). But with a translator app and hand gestures you can pretty much still get what you need from them. We didn’t mind not having daily housekeeping since they will still take your trash or dirty towels every day Would definitely recommend and stay again!

We had an overall great time at this hotel. We have no complaints. Everything was perfect! The service was so excellent, and the room was very clean and organized. My children enjoyed the interior design of the game room very much. It was also a convenient location to go to close attractions. I would highly recommend this hotel to everyone.

Very convenient to access by Sobu line. Family Room is big enough for family with kids so that I don't need to be separated into 2 or 3 rooms if I choose other normal hotel with standard room size.