It was so convenient and the view was just amazing

We booked a hotel i found on here less then 10 min away from niagra falls. The lobby was welcoming with fresh water for guests. And the lounge. Outside the hotel by the water is aqesome to sit out and eat. Pool area was okay. Kids enjoyed it. But roof was leaking and area blocked off. But ping pong and cornhole was a hit. Rooms were decent ac in our room was amazing. Could use more sheeys on bed. And bed were hard! Only real negative thing we had! Terrible sleep. But we had a amazing waitress for the buffet this past sunday! Wish i caught her name. Was very generous and great woth the kids!

When we first got into our room, there is a used sanitary pad in the garbage can inside the bathroom. It was shocking and disgusting to us. We notified the manager on duty and she immediately sent the housekeeping supervisor to follow up with us. The supervisor removed all the trash and the used pad and sanitized the area for us. Put in garbage bags (which was missing in the first place), and also provided us more towel as we have four people staying for four nights but only two towels were placed. We appreciated the friendly staff but the first impression with the uncleaned room was very bad. The view of the hotel was amazing if they could pay more attention to details, it could be a great hotel. It’s unfortunately that the hotel is lacking of cleaning staffs.

It was a nice place and nice staff and room was clean

Great value!

Resort and rooms were clean. Loved the bed!!!! Staff was very friendly. Heated indoor pool was nice except the water was cold, couldn’t get in. Will stay there again if I get the chance.

The front entrance really needs to be cleaned up. Trash overflowing in 2 garbage cans, and lots of litter around front door and flower beds. It's a simple fix to have hotel staff sweep on a daily basis. The hotel redeemed itself with the beautiful back with deck and sitting area. First impressions!

I was in room 821 its bathroom was missing the toilet paper closer which is a nut essentially that goes on the end. When my daughter got out of the shower she got stabbed by the screw which is at knee level. The mattresses were very old and disgustingly brown stained underneath the sheets Springs popped up and got stuck down when we layed on the beds. Only 1 small trashcan for the whole room. Most of the negative reviews are accurate in my opinion. Since i am never going back to Niagara after touring I dont mind dumping my facts. I dont understand the paid parking if your staying there and holding another 100 dollars when they already got your payment for your stay and card # etc... in my opinion its dated and ran on the frugal or Meiser level since the rooms arent that cheap... it is basically an average hotel or motel with some perks, the prices for breakfast are ridiculous and i didnt see a continental breakfast as mentioned. Lol....

Was nice. Good service. Nice pool and play area. Just off of Niagra, but just far away enough to be cheaper.

The property was well maintained and the room was very well kept.

Its a nice location because near niagara falls

Sandra was amazing. She helped us to change rooms to handicap room. We need more Sandra’s to help customers. She has a great attitude! Room 129- shower for handicap was not working. I had to bath my mom (80 years old) with buckets! Food (bufete) terrible! No bacon- really? Egg tasted bad. We won’t return.

I stayed with family. Location is average 15 min drive from fall, couple of pizza restaurants near by and locality is quite. The room I stayed was very small, no lock in bathroom, shower was spreading water to and fro, and no microwave oven(it was mentioned in room details too). There were ample parking space. Staffs were good. I stayed there just for a night. I would say it as good and average hotel (not a resort).

Well for starters it’s not resort the outside is terrible and needs remodeling and also has a foul odor around the property there was a vehicle with no tag covered in cob webs and spiders that looks like it’s been there for months . The inside was very beautiful until i got into the room the tub was stained wasn’t cleaned properly , i bypassed it and i went to put the guest pass sticker into my vehicle ( which goes back to the car sitting there for months but yet we are being told we will be towed ?) . I decided then hang out into the city to grab a bite come back to relax and notice something crawling by my head which was a lovely bed bug !!!!! So because I was four hours away from home in the middle of nowhere the location had no neighboring sister hotel for me to stay in i had to sleep in my car until the morning. I will never come here again you guys do not keep up with your beds or service because I’ve stayed at hotels that had lower class stars then you all and had no bed bugs!! I’m disgusted and I will be reporting you to the health department as well

The stay here was very comfortable.

Nice hotel, staff was very nice!

Great one night stay, staff extremely friendly. Bathroom clean, just tile/grout old on floor Great price!

Nice place!

This is a shabby Niagara Falls hotel that charges resort prices. It is also very understaffed.

Staff cleaning the next room kept banging on the wall. We asked this person to take it easy only to have this person bang on the wall even harder

Incredibly small bathrooms

I liked the view of the river and the bed was very comfortable. Didn't like having to pay for parking to stay there.

It’s a renovated hotel. For the most part done really well but you can tell some corners were cut in the renovation. Excellent view of the river. Neighborhood was a little sketchy.

The staff in the dining are both morning and evening were great!

Stay was very nice

Very convenient, front desk lady was very professional and it was a fast check in. Only thjng is that bed and pillows were very l, very soft. It was unconformable to sleep. But I would reccomend very close distance from Niagara falls.

The hotel seems to need some repairs and updating. We have stayed there for several years in a row. The room rates keep going up but they don’t seem to improve the hotel. This past weekend there were events going on and it’s very frustrating that we have to leave the pool area or the outside area at 10pm. But the event had crazy loud music much later. That we then had to turn up the tv or deal with the noise level. The hotel needs to make improvements. They also have some staff that are rude.

the food in the restaurant is not the best

No microwave in room No exhaust in bath

Experience near the lake was wonderful

The hotel staff were helpful and friendly. I had the river view room, an excellent view, but the carpet was filth and badly stained. The bathtub was not washed well, it had black stains and the bedsheets were stained too. The restaurant serves good food, but pricey (the chicken Caesar salad and the jerk chicken sandwich, are excellent). The pool has no lifeguard, so swim at your own risk. The water looks cloudy, so I don't know how often they clean it. I did swim a few laps but showered soon after. Oh, the hotel has 1 washer and 1 dryer for a hotel this large is ridiculous; warning, the guest never attends to their laundry.

My favorite