Great room and staff. I chose the room partly because it said it had 24hr room service but it did not. They might want to update this in their listings on Expedia.

Very comfortable, clean and preserved. Will come back

The hotel is modern and very comfortable. The staff are friendly and helpful and the food and drinks are delish!

Great place

Very good stay and very professional staff at the Radisson Paulista Plaza, São Paulo! I always enjoy my stays at this conveniently located hotel

Great location. Good price. Clean and the staff were helpful and friendly.

Very convenient location. A lot of good restaurants and close to the metro. Good for work and leisure. I will stay again.

It was nice with the customer service but not being told how to have a proper charger or telling me breakfast is supposed to be added was disappointed I spent hungry for a few hours because the restaurants around where closed in the morning and the area is not safe for the price I paid for too.

Srevice not good and bed bug in there. I was stung by bed bug and went to the hospital. They changed room 3 times!!!

I would not recommend it

Place has a great entrance and foyer that makes you feel lile you're in the wrong place because this couldn't possibly be $100 a night hotel yet it is! Then you get to the front desk where the staff are impeccable I had several requests that I needed assistance with and different staff members guides me im the right direction every time.Phenomenal! Bravo

Friendly staff, clean rooms

Great location and good overall services. I was very impressed by Ailton working at the customer service desk. Excellent customer service skills and an immense support to the team around him. Highly professional, friendly , helpful and dedicated. A credit to your hotel!

It was a very nice stay at your Radisson Hotel Paulista, as always!

Great location

This is one of the worst experiences. I’ve stayed many times in São Paulo. Gustavo was rude and disrespectful. He looks angry and talks like an angry person. Another receptionist Tabitha was bad as well. I arrived early from NYC after a long flight. I asked for early check in and was willing to pay. But she insisted that I upgrade for all days and pay a large amount. Then she did not even offer a chair or lounge to wait. All day pounding and drilling above my floor. Then road construction all night with power drills. Mini bar is a joke and tiny little things are expensive. The rooms are dated with old furniture and old hanging TV from the 70s. Do not stay here especially if you are an American. This is definitely not a Raddison standard. It’s more like a 2 star service and hotel. Bathroom is very tiny. Even hostels have better bathrooms. You will not get sleep or rest! Stay away! Restaurant workers were nice and the cook who makes omlettes was actually. The reception staff need extensive training in customer service and etiquette. This hotel should’ve mentioned about construction going on the hotel in the description.

I do not recommend staying on the first three floors. as it leaks the noise from the lobby. it bothered me too much to sleep.

Staff was wonderful

The location of the property was great. We were close to the Brigadeiro subway station as well as the shopping patio paulista mall. The room we got however, was very much below our expectations as it did not look like what was shown in the pictures when we booked. Additionally, the bathroom was subpar. The faucet was leaking water, the bathtub had many stains, and the toilet or the drain was emitting sewage smell. Surprisingly there was a kitchenette (just sink and a bar style shelf) which was not shown in the pictures, but the sink itself was a bit rusty on the inside and the faucet would splash water everywhere when turned on. The room looked dated along with the furnitures. For the price, I would rather pay an extra 10-15 bucks a night to upgrade to a Premier level. Or check out other hotels if you want to stay within that budget (check out local hotels- they may be cheaper and nicer). One last thing to note, this property is no longer part of the Radisson rewards program - they have switched to Choice Rewards. Staff said Radisson is leaving South America.

Good service

Met my expectations considering the reviews from others that I read before booking. It got to be pretty warm in the room but I read other reviews which mentioned that.

The internet connection & housekeeping are very questionable!

For the price, any other hotel would offer better courtesy service. The bread came in a paper bag at room sevice breakfast. If you for an extra glass in the room is charged. Hotel food is less then average. Hotel no more than 2 stars.

The hotel un general is really good. My only complaint will be that we travel from Mexico and we didn’t get a room with view to the street to appreciate the city. Our room was on the first floor so no much to see from the window.

The gym is very good.

Good location, lovely staff. Nice breakfast

I liked how clean the hotel was and the breakfast options were amazing. Definitely recommend it if you're visiting Sao Paulo as it is close to everything!

Good location, excellent bed and cery clean bathroom. Very good breakfast.

Staff was very helpful and friendly

Beautiful hotel, amazing staff and great location!

Overall, I had a comfortable stay, but I was a little worried about the smell in the room. If this is improved, everything will be excellent.

Check-in/out process is quick and efficient. Room is comfortable, though closet space is limited. Breakfast buffet is poorly organized. Getting a good cup of coffee is complicated. Sugars, cream/milk and stirrers are not logically located. Plates are not logically located in the buffet area. It is typical to wander around the buffet looking for what you want, and this is my second time at this hotel.