The Hotel Fariones is a first class hotel. Every aspect of the hotel experience was excellent from check-in through to check-out. The rooms were well appointed and spotless , quiet with beautiful views. There were plenty of hangers and storage space, the shower was powerful and the bed was comfortable. The public areas, including the pool were beautifully designed, well kept and always clean. There were plenty of sun beds, with the pool staff on-hand to help with umbrellas etc. There are plenty of other options to soak up the sun if you don’t want to be by the main pool. All of the staff that we encountered were friendly, knowledgable and extremely helpful. We only ate breakfast in the hotel - there was plenty of choice with eggs cooked to order. Poolside service was good with reasonably priced drinks. There are plenty of restaurants and shops within easy walking distance of the hotel - it is at the quiet end of a busy tourist resort so don’t expect a sleepy village location when you step outside the hotel. However, when you are in the hotel, you could be in any luxury destination around the world. If I return to Puerto Del Carmen, I’ll definitely stay in the Hotel Fariones again. Thank you to all the staff for making our stay so enjoyable.

The staff were extremely helpful and friendly, the food was absolutely delicious with a wide choice. Accommodation was very comfy and spacious. Would definitely recommend a stay here and would return to this hotel.

We had a fantastic stay at the hotel. The staff were all so pleasant to deal with in all areas. The dining options were perfect - we tried all three restaurants for dinner and all were great. Facilities were lovely with a good variety of places to sunbathe. I cannot recommend this hotel highly enough!!

Well run refurbished hotel with a sound and friendly service throughout the hotel. We very much enjoyed the stay! Wonderful pool and garden area.

Its one of the better hotels in the area by far. Short walk on to the beach or to local restaurants and bars. Short taxi journey from the airport.

Great rooms, plenty of excellent sun beds, friendly helpful staff and excellent food in the Asian restaurant. The evening buffet experience was a bit hit and miss and the lighting far to bright. The other restaurant was ok, but the flavours were not always to our taste. Overall an excellent hotel.

Stayed for 5 nights at this beautiful hotel. Perfectly located for easy access to everything. Staff were incredibly friendly and helpful.

Wonderful stay. Very comfortable beds in the suite & excellent food. Also very good location.

Wonderful from start to finish - couldn’t fault a thing - lovely hotel - lovely location - lovely food and lovely Staff. Can’t wait to go back

If you like beds that are way too soft, you are not vegan, are not put on the 4th floor and you can live with a schizophrenic shower... then you will probably have a great stay. Let me elaborate. There is a lot to like about this hotel: - The pool temperature was enjoyable on cooler (20C degree) days and the pool area and poolside service is great - Overall the staff were excellent and attentive, the best service experience I have had for a long time - Wifi is excellent throughout the hotel, although not by the pool - The hotel is decorated very tastefully and looks fantastic - Puerto del Carmen is in a great location Unfortunately the hotel is let down by some fundamentals: - The first floor (they call it the 4th floor) is right above the restaurant. And if you are unlucky enough to be in room 426-436 then your room opens onto the internal atrium, which means any little noise made in the atrium/reception/bar/restaurant/entrance reverberates straight into your room. Asked them to do something, never heard back. Senior manager in Tweed jacket and elbow patches was totally apathetic about it. - The showers are infuriating. Think warm to cold to scalding within 20 seconds without touching the tap. - The bed is wayyyy too soft and was impossible to have a good night sleep in, you just sank into it, no support at all. - Only one vegan lunch option (Penne with tomato sauce) which is pathetic. Overall great hotel let down by some of the basics.

Excellent in most areas Used the restaurant allocated to people staying in suites for breakfast Menu very limited

Very nice hotel, well run, best in the area

Lovely hotel, we had a great holiday. Fantastic suite, with sea views. We will return!

Good hotel and very new. Staff were very helpful and the hotel overall was to a good standard. The surroundings in terms of restaurants and bars are a bit tired and need to re-generate like the hotel did.

I travel frequently for business, even over the past difficult 2 years. For me Hotel Fariones stands out amongst the nicest places I have stayed in. Prices have certainly risen since I was last there a year ago, but still represent good value in this beautiful hotel. It is one of the few hotels where they seem to have a knack for finding and training outstanding individuals not just in their management team, but throughout the departments. It reminded of the Mandarin Group! You know when you see the constantly visible General Manager, Inigo, cleaning tables, pouring coffee etc... etc... that there is a passion for hospitality led from the top. Inigo's exceptional team include guest relationship managers, who are always on hand to help guests no matter what. They sit away from the main reception area, which I think is a great idea. Harriet and Miriam are simply exceptional at their jobs. Lovely personalities balanced with just the right degree of professionalism. It can't be easy finding staff of this quality anywhere, let alone on tiny Lanzarote! I wish them both great success with their careers. I am sure that they will go far. The hotel is beautifully set by the sea and next to a very large beach. Whilst the bars and frontline of Puerto Carmen are on the doorstep, this is frankly an oasis. reflecting the doubtless very significant investment. I stayed in a junior suite, which in my opinion was a little oversold as I would have expected a junior suite to be larger.

Amazing hotel. Could not find any fault with it. Breakfast buffet and evening buffet was superb.

Amazing

Very modern excellent room excellent staff

New hotel everything lovely about the place. Great service friendly staff Breakfast very good but no hot plates??? But overall very good.

Wonderful from start to finish!

Awesome spot, just quite pricey.

Lovely hotel,fantastic staff throughout.Garden and pool area very good.Only had breakfast,but great selection. I gather hotel only re-opened in September and due to the covid crisis was very quiet.A shame as it would have been nice to stay there when it was busier to check entertainment. Rooms were fine and very modern.They advertised free mini-bar,but that comprised of two small bottles of water,a packet of bland crisps and a kitkat! My only complaint overall was a lack of a quality loo paper for a 5 star hotel. We hope to return when things get back to normal! A big thank you though to the staff.

A well designed hotel with great bar/lounging areas and gardens, spacious rooms with sea views, beach access and use of the nearby gym. Excellent food and cocktails - really looked forward to our breakfast with eggs of choice and platters of fresh fruit. The fine dining restaurant was great, and we also had one of the best dinner buffets I’ve eaten (although it’s hard to get a buffet ‘atmospheric’). Only gripe about facilities would be the wifi - it was difficult to get through a Zoom without freezing a couple of times. Most of the staff go out of their way to please: great room cleaning/turndown service (love the chocolates on the bed). However, we had come from Lani’s down the road where we had been spoilt rotten - one of the best hotels I’ve ever been to - so Fariones grated a bit with its rules. Some are fine: I understand having a dress code in the restaurant. Others seem pointless: a party of 4, we were not allowed to take a bottle of water from the breakfast buffet so had to collect 4 glasses. I understand having a dedicated smoking area well away from the main pool and bar area, but why not have let us take our bar food down there so we don’t require two tables - one in the bar and one in the smoking area. And 5:30pm seems about 3 hours too early to close off the jacuzzis. On the whole, an amazing hotel and we loved our time here - hopefully they will relax a bit once they’ve been open longer (and upgrade their WiFi).

Everything was absolutely wonderful. Staff. Room. View. The hotel. Breakfast. Everything. Will definitely be back soon again.

Amazing hotel. The staff and the customer service are unreal!!! Definitely planning more trips back to the Fariones. They could not have been more helpful or more friendly. Beautiful trip because of a top class hotel!!!!

Best hotel we’ve ever stayed in. It definitely has WOW factor. Hotel Staff extremely helpful and friendly. Fantastic breakfast. Everything was perfect. Looking forward to going back.

This hotel has needed a little updating for a while. But the ambience, caring staff, & fantastic location have more than made up for this. Each room faces the sea so sight & sound of the ocean make for a real relaxing holiday. I would never want to stay anywhere else in PDC. The hotel will close at the end of the month for renovation but whatever changes they make the location & views will always be superb.

Communal areas and pool area were in good condition, bedrooms are outdated and in need of refurbishment. Food quality in snack bar was average for the price charged.

I found the Feriones hotel to be of a very good standard but hotel is closing in November for 18 months to facilitate renovation work so no point in going into greater detail.

This is a very nice hotel, the housekeeping staff was excellent, some of the catering and bar staff were very good, but unfortunatley some had lost the ability to smile, and on occasions did not seem to be interested, the reception staff was also excellent. and the facilities "excellent". my one and only complaint were that they do not know how to cook bacon, always over cook and nearly always cold. This is a very nice hotel and very comfortable,

hotel was exceptionally clean. having only had breakfast included in package, the choice was good and food very tasty.staff were courteous. the pool area (adults) was loved by child, the childrens pool was however disappointing. overall would recommend this hotel.