No parking, no elevator and not enough linen for 5 people.

Good

The place was almost as expected, we were 2 couples and a baby. Cleanness is fine, kitchen is well equipped to cook a meal. Beds are comfortable. We had planned to use the living room sofa bed but it was terrible to sleep on. We would have prefered a second room with a real double bed, but we had to use the 2 single bunk beds in the second room which is extremely small, it barely fits the bunkbeds and nothing else, feels more like a walking closet! This was a busness trip, we had to get up at 6;00 It was very noisy on the floor above us the first night. lots of walking with noisy shoes until 12:00. We were awakened at around 3;00 in the morning by people yelling and arguing. I guess that it is not necessarely always the case. The second night was very quiet.

We did not stay. The bedroom was so tight we couldn't walk around the bed. The cleaning chemical smell was so overwhelming we felt we might have an asthma attack on the spot. We couldn't cancel as we were already there, but we left and booked another hotel downtown.

There is no elevator on this property. The rooms are unacceptably in bad condition for the cost of property fee they are charging, this should be in prime condition. The spare bed didn’t even open, it was broken, broken dishwasher.. room damages and refusal to compensate.

It was a good place to stay at minus the parking. They had alternative private parking that’s a 15 min walk from the loft. It was easier to get into an uber in downtown montreal. there were lots of stores and restos within the vicinity for a quick bite. They’re complete with kitchen accessories and toiletries. There some parts that weren’t exactly clean like the living room chair and master bedroom window.

The property was ok, not enough places to hang clothing or towels. Fairly clean. Our problem was with parking. The desk assistant said we could park on street, or park in a $35 lot 10 minutes away. The posted parking hours on the meters do not reflect actual parking hours as we found out by getting a very expensive parking ticket. Phone apps for parking are unclear as well, but that is separate from this residence. Parking rules should have been clearly stated to us.

NICE 👍

It was good and comfortable

Fully stacked lofts, modernized, clean. Helpful front desk 24 hours. And after all - great prices.

The problem is only the packing.

Great area. Bathroom and bedrooms were clean, living spaces and carpets were extremely dirty. 3 bedroom wasn't a proper 3 bedroom as one of the bedrooms is in an open space.

Property condition poor. Leaking sealing. Dirty stained couches and carpet. No parking. No elevator. Broken shower head. 3rd bedroom is actually a living area. Room has a bad smell

My experience wasn’t that good when I arrived, there was a language barrier, and they needed you to scan your information into their computers, which was a laptop. Parking was a nightmare you had to constantly be switching between one side of the street or the other and in the morning I had a $351 parking ticket for parking on the wrong side of the street, when I asked the attendant to translate, she was helpful, but pointed to a very small placard, which talked about parking. They need to advertise this more in the description of this place. It says parking was included, which it was not looks nice in the pictures and it is very modern in the condos but overall it was still shabby.

Local area was great! Lots of restaurants and amazing coffee shop, Alphabet Cafe. Property is a bit run down (shower head in 2nd bath broken, couch stained and a broken chair on arrival). A little bit of upkeep and this place would get 5 stars!

Receptionist and manager David are worst person I ever seen in my life. Not polite and professional.

Really nice modern style apartments. Area is great as well many choices when it comes to food options. Public transportation is very accessible as well with a 1 bus trip to get to downtown Montreal. Definitely would return in the future!

Very pleasant. Great staff. Great place

This property was beautiful and had the most gorgeous rooftop terrace with amazing views especially at night. The management was lovely, efficient and kind. The neighbourhood seems to have been hard hit by the pandemic and had us a little worried about safety at first but we were assured it was safe and had no issues.

I like roof top view and the staff

Terrible across the board.

Staff totally unhelpful and inconsiderate, furniture and appliances worn out, NO elevator, parking on the street with 3 hour limit during daytime, bathrooms are tiny and uncomfortable. Would not recommend at all. Pictures in the webpage do not do justice to the actual state of the condo.

The property is in a very nice area where there are lots of dinning places and coffee shops. The area feel safe although was a little dirty. The property itself is very run down. The place was renovated but was not maintained well. I would say this is property management issues. They don't feel like they need to maintain or fix things. There was no shampoo/conditioner/shower gel in the bathroom. There is some conditioner but smelled really bad - prob way expired. The dish detergent is also moldy. The water pot with the filter and the coffee pot was never washed. Not sure if all the bedsheets or towels were washed properly but one of the bed sheet has a stain. It was very hot while we stayed so we didn't use the blanket. The sofa bed is very dirty. We ended up having a family of 3 sleeping in the "king" size bed - which was really put together with 2 full size beds. The door lock was falling apart. We screwed them back together. This made us very uncomfortable until we found that the neighborhood is probably safe and we put down our guard. But we still hesitate to leave anything in the room especially our laptops. The pictures in Expedia is pretty deceiving as the unit we picked was not the picture shown. Be careful and made sure you pick the correct room. We originally thought we picked 2 bedroom with 2 queens and 1 sofa bed. We had a room with bunk bed - that squeaks every single small movement and you don't have any space to put your luggage.

Overall a good place to stay.

I recently stayed at a hotel and unfortunately, I encountered a problem with the bed. Specifically, there were flies in it. While I understand that these things can happen, I was disappointed with the cleanliness of the room. I hope that in the future, the hotel staff can take extra care to ensure that the rooms are thoroughly cleaned before guests arrive. Overall, I appreciate the efforts of the staff and enjoyed my stay, but this issue did detract from my experience.

General Manager From Hell The General Manager there Brian is the absolute worst person I have ever had to deal with when dealing with hotels. We booked through Expedia and didn't purchase the refund protection. Our problem I know. Two days before our scheduled arrival date we tried to cancel (son got sick) and get a refund or voucher or change the dates but Brian refused. That's fair, we tried. On the day we were to arrive, I called the hotel to confirm our booking, since we couldn't cancel or reschedule we were going to go, just my partner and I. I asked about the conditions in Montreal because of all the power outages and the fallout of the ice storm there on Wednesday/Thursday and was told by Brian that there were no problems in Montreal, that it is all media hype. Well, turns out, I was told this by one of his staff, that the building we are staying in still has now power - at three in the afternoon(at 6pm they still had no hydro) of the day we are scheduled to check in. At this point the only fair thing to do is to offer a full refund, but no. We are expected to drive 6 hours from Toronto to arrive at a hotel that can not provide electricity to their paying guests, and hope that the power comes one at some point during our vacation. That's wrong! After much back and forth, having my phone blocked, file red flagged, whatever that means, told that I'm being verbally abusive and threatened with some sort of legal action for harassing him and his staff (the staff wer

Everything was perfect. It was clean, spacious, very comfortable for my family. The employees were kind and professional. The only issue: there is no elevator.

Poorly managed, no communication, no one at reception ever not even during hours in property’s description til 7pm . Bed sheets were not washed or changed after pervious guests.

The apartment itself was a nice ñ, comfortable space, but the building common areas were dirty, the door to the street was often unlocked and there was rarely anyone at the check-in/security desk. Communication with the property manager and staff was also a problem. When I had technical issues with the self check-in process the day before I arrived I emailed the management company but never heard back. When I arrived there was no staff at the checkin desk so I called the 24 hour number for the management company but got a message saying they were only available 9-5. I had to wait 40 minutes in the lobby area until I could find a number to message someone at the management company who then somehow found the security guard who was supposed to be at the desk to come and let me in. Saw another group the next day who was having a similar experience.

It's a nice place! we had a good vacation there! Nice and clean, we just loved it

Good location

I definitely DID NOT like that the property did not disclose that it was a walk up with no elevators and the staircase had NO banisters to hold on to and it was not ventilated at all. I feel very deceived for a property that charges like it is a 4 star property. Many other customers that were next door said the same thing. And when I called about not receiving my access codes, the customer service representative was rude! This property needs to be transparent with potential customers.