Absolutely beautiful apartment

Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.

Location Location Location, i just wish we can have options for breakfast, either on the 25 floor or next door , highly recommended and will be back for sure.

Overall an excellent stay. Check in at 6pm disappointing as the room wasn't ready. Eventually the manager came and got it sorted. Room lovely, breakfast excellent and great pools to relax in at the start or end of the day.

Great location with easy access to the monorail and MRT nearby. Right next to Lot 10, opposite Sungei Wang and lots of good rats nearby. Walking distance to Jln Alor and many others. Hotel is clean and spacious.

This was our 2nd stay in their 2 bedrooms deluxe suite ( 3 nights each stay) 5 stars hotel standard - big, new, clean, even the kitchen/washer/dryer are in good conditions and good servicing crews. Good location surrounding with good food( both local and restaurants) , shopping and MRT/train station within walking distance.

Great location with lots of dinning options.

Excellent accommodation right in the heart of Buit Bintang and loads to see and do to absorb the local culture. Breakfast okay but after a few days becomes a little bit monotonous and could do with more options but probably just being picky.. went to some other places for breakfast which was reasonable. Excellent apartment and facilities were great. Impeccably clean and staff who were wonderful. We will be back to this wonderfully vibrant city 🙏

Sensational beautiful and clean hotel staffed by friendly personnel. Very convenient to Pavilion shopping centre, food street Jalan Alors and smack in the middle of shopping area and night life. The washer/dryer in the apartment is super convenient as with the tropical weather, I showered and changed clothes at least three times a day. I have planned to return next year.

Great place and great buffet breakfast and all day espresso coffee

Clean and well maintained.

check in was ok but when we arrived we expected someone to escort us to our rooms and at least get a guide on what is available in the hotel as well as how to manage their poor aircondations. You couldn't turn up the temperature, so it was constantly freezing in the rooms, which was uncomfortable. This was told to the front desk and we were moved to a new room late at night. The new room had the exact same problem and we got a "premium" room which was exactly like the other two rooms, just with a better view. Again, the air conditioning could not be turned up in degrees. We were seriously woken up at 1-2am because engineers came to check the system, even though we had contacted them way before that time. They have ruined our honeymoon, and we have wasted a total of two and a half days just changing rooms. Also, my husband was met by a member of staff who said "we can't change your room again" when he wanted to tell them they had to fix the problem and that we don’t want to pack up our stuff for the third time. To solve the problem, they turned off the entire system so we couldn't use the air conditioning at all. It helped when you had to sleep, but on the other hand you were hot during the day because the sun hit directly into the room. Terrible hotel and not worth the money at all. The reception does not answer and there is rarely anyone available. They are poorly staffed even though the hotel is large. By the way, there was no proper cleaning. Dirty floor and no wacuum.

Room is luxurious and well kept. Near to shopping and eateries

I always like Pan Pacific that’s why I stay here. I was about to give 1 star because of my room smelt smoke very bad very not acceptable. I cancelled because of very nice staff, property clean, location very good, everything what I look for was here minus the smoke issue. So I purposely overnighted in KL to go to Pavillion. I checked in hotel 9pm, left hotel for dinner nearby. Went back little past midnight into our room first time. Smell smoke very bad. I thought the place is non smoking? I called receptionist past midnight, but because of we were very tired and I will check out in the morning, so wedecided to stay in the same room. What a mistake! I got headache next day. Suggestion to management: you guys need very straight with your non smoking policy building. It’s very dissapointed the fact that the room smell smoke very bad. From staff reaction, it seemed common issue with the place.

Always a great stay at Pan Pacific Serviced Suite. Spacious with 2 bedrooms and has a washer and dryer to do my laundry.

Clean and comfortable. Walkable distance to restaurants and shops. Will stay again next time

Brilliant hotel, facilities surpassed our expectations. We really loved our stay here.

Lovely place to stay, good gym and chill out room. Friendly staff as well. Quick shout out to Syaffik from the breakfast restaurant as well, super friendly and tries to know each an every guest by name. Amazing memory

It was a one night stay, but the two-bedroom apartment looks comfortable enough for a much longer stay. The kitchen and room facilities are great.

Very good location. Walking distance to shopping malls and foodies. Rooms is very clean and spacious for our family of four and staff are very helpful and polite.

Very good location. Hotel staff were friendly and hotel itself was very clean. Yes I would recommend for any one from family, couples, singles and businesses.

Nice Hotel Very clean and staff are very kind and professional. Lots of dining and shopping options near by

Staff were friendly and very helpful. Had a very pleasant stay and location is ideal for accessing food and shopping. Only suggestion would be to make the lounge accesible for longer - later than 10pm.

Property is well kept and location is good though we can hear music from outside in the room late at night. Situated on other side of main shopping belt, hence, it is quieter on this side Overall, it is a nice property worth staying

Great location to shopping areas and local foods. Would definitely be staying here again for my next trip.

Really a nice place to stay, big rooms

Great location. Room decor and amenities were good. However, the room cleaning service needs improvement. Bin was not emptied everyday. Not replacing the hand towels after taking the dirty one away. Not vacuuming everyday. This is not what I expected from a 5-stars establishment.

Staff was friendly.

Great location. Room amenities and decor were good. Staff were friendly.

Strategic location, Cleaness and friendly staff right from the door step. Front desk staff serve you with smile and professional. Keep up the good work.

Large clean and new serviced apartments Would definitely stay here again.

It was one of he best accommodations I ever stayed! Location- can not get better that that! Clean, comfortable room, washer/dryer were such a bonus. Pretty mush can’t think about anything could be improved. Great stay. Would highly recommend and I definitely will be back.