The double bed room was well appointed and included tea and coffee making facilities with biscuits and drinking chocolate. The spa included well-equipped gym, large pool, sauna and steam room. Service in the bar/restaurant was efficient and friendly. Would definitely recommend.

Wonderful friendly staff, beautiful interiors, very comfortable room, beautifully decorated. The bed was very comfortable. Ideal romantic getaway. We had a garden view. The spa facilities were good. We didn’t eat at the restaurant, however the food looked and smelled fantastic.

It was ok bed was broken Breakfast was ok Dinner was very rushed

The stay was excellent and will stay again, but there is no lift, so would need to ask for room on ground floor near reception next tie, as I had a lot of luggage!! Many thanks for a great stay. Staff very friendly and helpful!!

This hotel has the potential to be brilliant. The pool is a good size and there are loungers to lie on both inside and out. There are two jacuzzis (one in one out) steam room and sauna. So far so good. What it lacks is joined up service. The staff are not rude exactly but overkeen to explain their rules and stick rigidly to them. For example: we only give one key (my friend has already arrived separately and is in the pool). OK, so how do you expect me to take my things to my room. Long pause. Long long pause. Perhaps you could show me to my room and I could drop off my things? Oh yes, yes I could. Long wait. Long long wait. There are no lifts, I have three bags, we’re on the second floor. Oh! Well done, he managed it, he did offer to take my bag. But no info on the spa, no info on meal times, no info on the wifi, no info on robes or towels or anything volunteered. It just felt a bit…lacking. Lots of cobwebs in the stairwell, shower either freezing or boiling. For £149 a pretty tiny room overlooking a car park and bins, no breakfast. I asked if they might have a safety pin. No. Was the answer. We wanted drinks in the jacuzzi…go order them yourself from the bar…this is all fine but it lacked finesse. It did not make me feel swanky when the surroundings are really quite lovely. We got down to check out at 10.50. Is there any brunch available. No. We were double charged for our Prosecco in the jacuzzi - luckily we had the receipt as he showed no sign of backing down.

Guests attending wedding functions given priority over other paying guests.

The hotel is absolutely beautifully furnished and the gardens are stunning. The spa looked lovely, unfortunately I wasn't able to try it out. The room I stayed in was ok. Not that clean and the sheets had staining. The fire alarm light was flashing all night and was just over the bed and kept me awake a while. The staff were very helpful and friendly. It was a fair one night stopover. If I lived close, ideally I'd just go for the spa and walk around the beautiful gardens.

The Spa facilities, swimming pool and the gym are amazing