We arrived and entered our apartment. There was a strong smell of RAID bug spray and water was leaking on floor by sink and dishwasher. Contacted Bachcare and the said it did not smell according to property manager. The smell was so bad that even with the door open I could not sleep as it gave me a headache and sore throat. That night I had to sleep in our car. The next day property manager came over and saw leak and smelt odour. We were moved to unit beside ours which had no smell or water leak. I was surprised with Bachcare unit and the response I received. Good Morning Shawn, Thank you for your paitence well we look into this further for you. After careful consideration and investigation we have come to the decision that we will not be able to provide a refund of one nights stay. We understand from your explanation that the smell of Raid was overwhelming and caused headaches and also made it hard to sleep at the property. From the notes on the booking our team moved you to a new property as promply as they were able. As mentioned we are not able to refund the night however we do want to provide something by way of a goodwill gesture so with that in mind we have decieded to refund the cleaning fee of $81 as well as our booking fee of $45.

Gorgeous studio - views amazing! We had a great time thank you

Lovely location and amazing views / access to beach and beautiful serene property. Also access to paddle boards and canoe. There is no cooktop in the unit. There is a bbq and microwave. Very limited cooking utensils / microwave cooking dishes. If you are only planning on eating out occasionally then you may want to bring a couple of light microwave cookware / basic utensils with you or be content with cooking on the bbq. Very easy preparation space for breakfast and for lunch on the run. Would definitely rebook the property.