The check in took over 40 minutes because they blamed the service I used to book the reservation had me in a handicapped room that I didn’t need and she said she could not change it. She made me call expedia and they never answered so she kept tell me how the service I used is to blame and finally a Manager did some kind of override to get me checked in. They could of done that from the start but made me go through hoops until I said they must be able to change it on their end.

Horrible staff

Its a nice place

Guests need to know that the registration desk is not open 24 hours per day. For checking in after 9 PM, you would need to use the lobby kiosk which may not be answered for a long time. We tried to check out before the desk opened in the morning, and gave up after waiting through 2 cycles on the kiosk. So no receipt for,our stay. I am hoping that I can obtain one. Guests also need to know that it’s an extended stay hotel. There is basically a full kitchen, but no ice machine in the hall, no Kleenex in the room, the toilet paper was flimsy. Otherwise, it’s a convenient location, quiet, and well-maintained.

Clean and quiet.

Great hotel. Limited staff is the only complaint. Need to clean rooms during stay.

Check in was fine. Fiund iut we were on 2nd and 4th floors and the elevator was not working. We both have handicaps so it was very difficult. No coffee or tea offered and no breakfast. No toiletries or hair dryer available in room. Had to ask for a hair dryer. No hand towels in room and 1 small bar of soap. Building is new and very nice just need to work on amenities for the price we paid. We paid 2 nights for what u offer for a week which i thought was ridiculous. Had to pay for incidentals which i dont know how they calculate but it was almost the full price of 1 night. We've bever paid over $50 for that fee. No attendant on duty from 9pm to 9am. Never been to a hotel that has no one at a desk.

Not a fan of the remote checkin. It didn’t work very well.