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Amazing view. Excellent staff

Amazing view. Excellent staff

The staff here was fantastic. The bartender remembered our names on the second day!

The staff here was fantastic. The bartender remembered our names on the second day!

If you’d like Stan, any Beverly Hills type atmosphere with more people than you wanna be around more stores that you can’t afford and restaurants that are just OK. This is your place. I do not ever think I will go back to Waikiki again definitely not this hotel. Far too many people, nobody has any respect. One and done for us.

If you’d like Stan, any Beverly Hills type atmosphere with more people than you wanna be around more stores that you can’t afford and restaurants that are just OK. This is your place. I do not ever think I will go back to Waikiki again definitely not this hotel. Far too many people, nobody has any respect. One and done for us.

The Hilton Hawaiian Village is an enormous hotel complex. It used to be the premiere vacation location. It is dated and loud. No room service is available. Something that should be noted before booking.

The Hilton Hawaiian Village is an enormous hotel complex. It used to be the premiere vacation location. It is dated and loud. No room service is available. Something that should be noted before booking.

We stayed in the diamond tower.. Only to find out it was infested with flying cockroaches The pools were dirty and the sound the elevator made had me looking for the stairway. Beautiful landscaping and view from the balcony but I questioned whether the bannister was secure. I did complain and the hotel offered to refund the resort fee although I haven’t received it yet

We stayed in the diamond tower.. Only to find out it was infested with flying cockroaches The pools were dirty and the sound the elevator made had me looking for the stairway. Beautiful landscaping and view from the balcony but I questioned whether the bannister was secure. I did complain and the hotel offered to refund the resort fee although I haven’t received it yet

The Hilton staff were on strike and protesting very loudly with megaphones and drums (35 days and counting). The people who were striking (approx 75) were very polite, respectful, courteous, and apologetic to Hilton’s guests. Despite the constant barrage of chants, i enjoyed my stay and i understood the cause of the people who were striking, and i support them 100%. Please address their , give them what they are fighting for and allow them to get back to work.

I would not recommend Hilton Hawaiian village to anyone. We were there in the middle of a strike of employees and it was awful. Service was terrible not many bars open or restaurants. Not much to choose from for anything. Coffee bar was long lines

The Hilton staff were on strike and protesting very loudly with megaphones and drums (35 days and counting). The people who were striking (approx 75) were very polite, respectful, courteous, and apologetic to Hilton’s guests. Despite the constant barrage of chants, i enjoyed my stay and i understood the cause of the people who were striking, and i support them 100%. Please address their , give them what they are fighting for and allow them to get back to work.

I would not recommend Hilton Hawaiian village to anyone. We were there in the middle of a strike of employees and it was awful. Service was terrible not many bars open or restaurants. Not much to choose from for anything. Coffee bar was long lines

To noisy

Quite expensive hotel, a holiday resort payment is high and worth nothing. In hotel there were no services due to a strike, which has lasted more than a month.

To noisy

Quite expensive hotel, a holiday resort payment is high and worth nothing. In hotel there were no services due to a strike, which has lasted more than a month.

We came to the hotel for a large wedding & all of us had a terrible experience, construction was going on & protesting/strike no customer service or hotel cleaning also restaurants closed for construction, this was not what we expected & probably want stay at hilton again

Beautiful property. Our stay would have been amazing had the hotel not been on strike. Chanting picketers out all day from 7am-10pm. They are at all the entrances to the property and along the beach. You can’t enjoy your balcony without hearing them with their bullhorns and drums. At night your can’t enjoy the beach for the same reason. All the beach bars are closed so you can’t enjoy a drink and watch the sunset. I’d pick a different hotel where you can actually enjoy the Hawaiian beaches and sunsets

Beautiful property. Our stay would have been amazing had the hotel not been on strike. Chanting picketers out all day from 7am-10pm. They are at all the entrances to the property and along the beach. You can’t enjoy your balcony without hearing them with their bullhorns and drums. At night your can’t enjoy the beach for the same reason. All the beach bars are closed so you can’t enjoy a drink and watch the sunset. I’d pick a different hotel where you can actually enjoy the Hawaiian beaches and sunsets

We came to the hotel for a large wedding & all of us had a terrible experience, construction was going on & protesting/strike no customer service or hotel cleaning also restaurants closed for construction, this was not what we expected & probably want stay at hilton again

There was an ongoing strike at the hotel, this meant constant noise from protestors, no cleaning, I mean no cleaning at all - the hotel is a mess. Great location, horrible service and housekeeping

When it's your mom's life long dream to go to Hawaii, as her daughter I made her dream come true. When I booked this hotel I was so excited. It had everything we were looking for. However, when we showed up, the union was on strike. Room cleaning services were suspended. Some of the restaurants and pool bars were closed as well. If you needed additional towels or toilet paper, you had to go and fetch it yourself. The rooms were not once cleaned since we started our dream vacation. The first room they assigned to us was dirty and dusty from not being cleaned. We had to request a room change. In the process of changing rooms, my mom lost her favorite jean jacket. What was suppose to be a relaxing vacation, turned out to be filled with nonstop strike activities occurring at every entrance and exit of the hotel. Chanting started at 7 am and did not stop until 10pm. On one morning, striking started at 5am. This was intolerable and unacceptable. They never notified us of there being a strike at this hotel. If either Hilton or Hotels.com had notified us prior to our stay, I would have canceled the reservation and rebooked with another hotel. This totally ruined our Hawaii experience.

When it's your mom's life long dream to go to Hawaii, as her daughter I made her dream come true. When I booked this hotel I was so excited. It had everything we were looking for. However, when we showed up, the union was on strike. Room cleaning services were suspended. Some of the restaurants and pool bars were closed as well. If you needed additional towels or toilet paper, you had to go and fetch it yourself. The rooms were not once cleaned since we started our dream vacation. The first room they assigned to us was dirty and dusty from not being cleaned. We had to request a room change. In the process of changing rooms, my mom lost her favorite jean jacket. What was suppose to be a relaxing vacation, turned out to be filled with nonstop strike activities occurring at every entrance and exit of the hotel. Chanting started at 7 am and did not stop until 10pm. On one morning, striking started at 5am. This was intolerable and unacceptable. They never notified us of there being a strike at this hotel. If either Hilton or Hotels.com had notified us prior to our stay, I would have canceled the reservation and rebooked with another hotel. This totally ruined our Hawaii experience.

Beautiful resort. Beautiful people.

Beautiful resort. Beautiful people.

This was a stay that sucked due to poor communication from the property. There is a strike and that means NO HOUSEKEEPING OR FULL SERVICES. We unfortunately had to listen to the strike ALLLLLLLLLLL DAYYYYY AND ALLLLLLLLLLL NIGHT barely getting any sleep. Do not stay here until this is over. It’s ruins the overall ambiance and nice pool and beach access of the resort.

This was a stay that sucked due to poor communication from the property. There is a strike and that means NO HOUSEKEEPING OR FULL SERVICES. We unfortunately had to listen to the strike ALLLLLLLLLLL DAYYYYY AND ALLLLLLLLLLL NIGHT barely getting any sleep. Do not stay here until this is over. It’s ruins the overall ambiance and nice pool and beach access of the resort.

what a terrible experience. active strike, was never informed prior to arrival. several restaurants closed, rooms where never cleaned, no room service, the staff that was working seemed to look at it as it wasn't their problem. strikers yelling on bullhorns until 10pm every night. ruined our trip. will never go back or stay at a hilton again for that matter.