Amazing stay!

Amazing hotel, was really impressed, would def book here again

Amazing hotel, was really impressed, would def book here again

WE had stayed at another hotel in Dania Beach once before and we loved all the shops and restaurants and green space, so we came back to the area for 3 days this time. Our suite was large and comfortable. The free breakfast included cage free eggs, and Canadian bacon; I don’t think I’ve seen that on a complementary breakfast before. Our room was quiet. The tub and shower were fine. The lobby area was huge. The pool and pool area were fine, but the hot tub is in need of a DEEP deep clean. There was a brown gunk on the vertical walls/steps of the hot tub. I only went in once, saw the condition, and didn’t go again. But many others, including kids, still went in it.

WE had stayed at another hotel in Dania Beach once before and we loved all the shops and restaurants and green space, so we came back to the area for 3 days this time. Our suite was large and comfortable. The free breakfast included cage free eggs, and Canadian bacon; I don’t think I’ve seen that on a complementary breakfast before. Our room was quiet. The tub and shower were fine. The lobby area was huge. The pool and pool area were fine, but the hot tub is in need of a DEEP deep clean. There was a brown gunk on the vertical walls/steps of the hot tub. I only went in once, saw the condition, and didn’t go again. But many others, including kids, still went in it.

Despite making a reservation months in advance, when we got there, they told us they didn’t have a room. They arranged for us to go to another hotel, but they lied to that hotel and said that we only needed a room for one person. So my wife and I and our three kids had to stay in a different hotel, in a room with one bed, and that didn’t offer a continental breakfast. Horrible experience and customer service with this hotel! Never again!

Despite making a reservation months in advance, when we got there, they told us they didn’t have a room. They arranged for us to go to another hotel, but they lied to that hotel and said that we only needed a room for one person. So my wife and I and our three kids had to stay in a different hotel, in a room with one bed, and that didn’t offer a continental breakfast. Horrible experience and customer service with this hotel! Never again!

We stayed here before cruising. Hotel located in very nice area with many dining and shopping options within walking distance. Lobby was pretty as was the exterior grounds. Checkin was easy, and once i provided my Bonvoy #, I was given welcome bag. Our suite was pretty and spacious. AC worked very well. Only two issues: i couldnt get hot water in the shower so i took sponge bath in sink; and secondly, the walls and ceiling were not well insulated so i could hear shower and water from room above, and you could hear all the cars going by from the street. Since this was a busy area, it was pretty noisy. Breakfast area was adequate and there were hot and cold options. Lots of places to sit in lobby area, and self-serve coffee. Staff was checking on guests as we ate to make sure we had what we needed, and she kept tables clean and tidy. Overall, not a bad stay but not quite the level of quality i expected for the cost of the room.