Close to airport with free shuttle bus all hours, breakfast included and excellent price.

Close to airport with free shuttle bus all hours, breakfast included and excellent price.

We arrived late in the evening. We got a suite which supposed to be a "business" suite but did not even have a pen or paper available. The business suite had no door between the rooms (family rooms do have a door. The carpet was dirty and the hinge to the cabinet were the fridge was broken and so an electrical outlet. The sleeper sofa had an old worn mattress on it and you could feel the metall springs poking in your back. The breakfast was ok. Water pressure was best ever that why I gave 2 stars. No, I would not stay here again. I tried to call hotels.com to request a stay in another hotel or a refund but I was just blocked from communicating and there was a 2 hr wait when I called. I feel like the hotel was not worth the $527.09 I paid. Wanted to attach some photos was could not

We arrived late in the evening. We got a suite which supposed to be a "business" suite but did not even have a pen or paper available. The business suite had no door between the rooms (family rooms do have a door. The carpet was dirty and the hinge to the cabinet were the fridge was broken and so an electrical outlet. The sleeper sofa had an old worn mattress on it and you could feel the metall springs poking in your back. The breakfast was ok. Water pressure was best ever that why I gave 2 stars. No, I would not stay here again. I tried to call hotels.com to request a stay in another hotel or a refund but I was just blocked from communicating and there was a 2 hr wait when I called. I feel like the hotel was not worth the $527.09 I paid. Wanted to attach some photos was could not

This was my first time here. I chose the property for it's proximity to the airport. The employees were very friendly and helpful. Bed was comfortable and room was large. Breakfast was pretty good and coffee is available 24/7. Overall, The lighting was dim and the entire property is in need of an update.

This was my first time here. I chose the property for it's proximity to the airport. The employees were very friendly and helpful. Bed was comfortable and room was large. Breakfast was pretty good and coffee is available 24/7. Overall, The lighting was dim and the entire property is in need of an update.

Rooms had bad odor, water in shower was up to my ankles.

Rooms had bad odor, water in shower was up to my ankles.

Quiet place to stay near the airport. The facility is well maintained & clean

Quiet place to stay near the airport. The facility is well maintained & clean

I really LOVED my stay at the property. When we first arrived, it was clean and welcoming. It was easy to reach the property manager whenever I had questions. The location is hard to beat; I walked everyday in Old San Juan and it was very convenient. The only downside which I expected was the noise especially on weekends. But the kids weren’t affected and they slept soundly. Highly recommended.

Non-accomodative, rude, and non-courteous staff. They weren't interested in listening to my grievance. I had to find another hotel to stay while paying for this hotel room.

Older hotel in desperate need of upgrades and some serious deep cleaning, bedsheets were not changed from previous guests, sticky floors, dust everywhere, major dust clumps in corners, bedbugs, washrooms were terrible. Staff boarderline rude except for nice gentleman taking care of the breakfast room. Changed room from main floor to upper floors because of strong mold smell!!! Will not stay there again, the reason we picked this hotel was bec it was right next to Quick Park.

Non-accomodative, rude, and non-courteous staff. They weren't interested in listening to my grievance. I had to find another hotel to stay while paying for this hotel room.

Older hotel in desperate need of upgrades and some serious deep cleaning, bedsheets were not changed from previous guests, sticky floors, dust everywhere, major dust clumps in corners, bedbugs, washrooms were terrible. Staff boarderline rude except for nice gentleman taking care of the breakfast room. Changed room from main floor to upper floors because of strong mold smell!!! Will not stay there again, the reason we picked this hotel was bec it was right next to Quick Park.

Convenient and close to airport

Convenient and close to airport

They lost my reservation. The front desk staff was rude. The room was not clean.

They lost my reservation. The front desk staff was rude. The room was not clean.

Nice Breakfast

Nice Breakfast

Friendly, helpful, and clean. Used because of 24-hour shuttle service to the airport.

Friendly, helpful, and clean. Used because of 24-hour shuttle service to the airport.

Upon booking, it was noted parking was included onsite. But when my family arrived, the parking lot was being resurfaced and was charged 50.00 for parking at an airline parking area.

Upon booking, it was noted parking was included onsite. But when my family arrived, the parking lot was being resurfaced and was charged 50.00 for parking at an airline parking area.

Booked room to avoid travel before early flight the room served its purpose. Continental breakfast was good

Booked room to avoid travel before early flight the room served its purpose. Continental breakfast was good

Close to airport

flight cancelled. good for one night stay. convenient shuttle service to DTW airport and less than 2 miles away from airport. limited choices for included breakfast. kebabs from restaurant 400 ft away is very good.

flight cancelled. good for one night stay. convenient shuttle service to DTW airport and less than 2 miles away from airport. limited choices for included breakfast. kebabs from restaurant 400 ft away is very good.

Close to airport

Close to airport and good shuttle service.