It was a very pleasant stay for us. We were very touched by such a big welcome package. The price we paid was very reasonable for a nice room and breakfast included. All the staff members were very nice and kind.

It was a very pleasant stay for us. We were very touched by such a big welcome package. The price we paid was very reasonable for a nice room and breakfast included. All the staff members were very nice and kind.

It was a wonderful experience for the family and would definitely like to visit again in the future!

It was a wonderful experience for the family and would definitely like to visit again in the future!

Service was excellent. Staff very friendly and helpful.

Service was excellent. Staff very friendly and helpful.

What an excellent place to stay. The hotel is lovely and looks new. But the staff are amazing. Received a huge welcome bag and a farewell gift. Moon in the Buffett is superb. See you all on my next trip back.

What an excellent place to stay. The hotel is lovely and looks new. But the staff are amazing. Received a huge welcome bag and a farewell gift. Moon in the Buffett is superb. See you all on my next trip back.

It was empty. Not many people when I went

It was empty. Not many people when I went

The Empress is our ‘must stay’ hotel in Chiang Mai, the highest standards are shown everywhere. Very comfortable rooms, quiet yet an easy walk to the night market and beyond to the old city. The friendly and helpful staff will make your stay memorable.

Stay here at least once if you come to Chang Mai. Just stay away from Top Model.

Stay here at least once if you come to Chang Mai. Just stay away from Top Model.

Absolutely superb. Brand new hotel with FANTASTIC service Room was spacious and comfortable. breakfast was lovely - But it was the overall staff service that blew us away. Outstanding

It’s our ‘go to’ hotel in Chiang Mai for all the best reasons, particularly the staff.

Really enjoyed our stay! Would stay here again

Really enjoyed our stay! Would stay here again

We stayed in a total of 5 hotels during this vacation trip and Empress provided one of the top service. As a Platinum Hotels.com member, I received a room upgrade with a HUGE complimentary bag of snacks and drinks plus the fridge also had complimentary drinks. The room we received was HUGE!! It was like an apartment in a hotel. There is a 6 person dining table, fridge, living room sectional with TV and desk. The bedroom had a king sized bed with a sitting area also. Great upgrade and customer service. Breakfast is always a HIT in Asia. Huge variety of choices and very good. Hotel is kind of situated in the back of the busy street, which is nice. Night market is a good 20-30 min walk. Very safe because the streets are always busy. Suggestion: to include utensils in the room. There are cups but no utensils especially with a 6-person dining table. Would I stay here again? ABSOLUTELY!! In a heartbeat!!

We stayed in a total of 5 hotels during this vacation trip and Empress provided one of the top service. As a Platinum Hotels.com member, I received a room upgrade with a HUGE complimentary bag of snacks and drinks plus the fridge also had complimentary drinks. The room we received was HUGE!! It was like an apartment in a hotel. There is a 6 person dining table, fridge, living room sectional with TV and desk. The bedroom had a king sized bed with a sitting area also. Great upgrade and customer service. Breakfast is always a HIT in Asia. Huge variety of choices and very good. Hotel is kind of situated in the back of the busy street, which is nice. Night market is a good 20-30 min walk. Very safe because the streets are always busy. Suggestion: to include utensils in the room. There are cups but no utensils especially with a 6-person dining table. Would I stay here again? ABSOLUTELY!! In a heartbeat!!

Great staff and facilities. I felt safe

Great staff and facilities. I felt safe

Food is not good enough. The hotel outside looks old. but the room is clean. and quite big

Food is not good enough. The hotel outside looks old. but the room is clean. and quite big

Fantastic place to be.

Fantastic place to be.

Beautiful hotel with elegant finishes. The rooms are huge and comfortable. Our entire family was impressed with the facilities. The pool and gym on the 5 th floor are delightful. I would absolutely recommend this hotel!

Beautiful hotel with elegant finishes. The rooms are huge and comfortable. Our entire family was impressed with the facilities. The pool and gym on the 5 th floor are delightful. I would absolutely recommend this hotel!

The hotel is beautiful. Clean and lovely, the staff are very very attentive, first class. The only downside is the beds are extremely hard , which for Americans , not use to. In talking to others I understand that it is pretty standard but would be helpful if they had the option for a bed topper to be available to soften it up a bit. But otherwise fantastic!

The hotel is beautiful. Clean and lovely, the staff are very very attentive, first class. The only downside is the beds are extremely hard , which for Americans , not use to. In talking to others I understand that it is pretty standard but would be helpful if they had the option for a bed topper to be available to soften it up a bit. But otherwise fantastic!

Great hotel. Bed was extremely uncomfortable, but otherwise great stay!!

Everything about this hotel was perfect. Loved the gifts we were met with. The staff were friendly, helpful and courteous. Would definitely return.

Great hotel. Bed was extremely uncomfortable, but otherwise great stay!!