Staff on reception brilliant ,all staff were brilliant actually ,very helpful about stay also information on surroundings area if a fancied touring ,meals where awesome so was breakfast ,all round great stay 👏👏👏👏👏

I had room 5. The mattress was the thinnest I have seen since a 90s futon. The aircon unit outside the window made a terrible racket all night, the aircon unit in the room couldn't be used as it blows right onto the bed and makes an annoying noise. The young man in the restaurant can't be bothered showing anyone to their table and just grunts at you. The scampi was awful, oily, mushy and unpleasant, served with peas in a little bucket full of water. No one visible from the waiting staff during the time I was failing to eat the crappy food. Then asked for a gin and tonic, like it or not, I was having all the tonic. No option not to. When I trained behind the bar, the customer had the choice of how much mixer they had, not the barman. Altogether a rather poor experience.

I had room 5. The mattress was the thinnest I have seen since a 90s futon. The aircon unit outside the window made a terrible racket all night, the aircon unit in the room couldn't be used as it blows right onto the bed and makes an annoying noise. The young man in the restaurant can't be bothered showing anyone to their table and just grunts at you. The scampi was awful, oily, mushy and unpleasant, served with peas in a little bucket full of water. No one visible from the waiting staff during the time I was failing to eat the crappy food. Then asked for a gin and tonic, like it or not, I was having all the tonic. No option not to. When I trained behind the bar, the customer had the choice of how much mixer they had, not the barman. Altogether a rather poor experience.

Lovely clean, comfortable, gorgeous room. Very very quiet at night. The wedding we attened was a late finish and we were worried the nouse would carry upstairs but it didnt. Breakfast the next morning was one of the best we'd ever had in a hotel.

Lovely clean, comfortable, gorgeous room. Very very quiet at night. The wedding we attened was a late finish and we were worried the nouse would carry upstairs but it didnt. Breakfast the next morning was one of the best we'd ever had in a hotel.

Stayed again in this lovely hotel. Was in a room in the main building at the front, it was massive and has everything you need. Staff very helpful and so polite. Restaurant is great for breakfast and evening meals. My goto hotel when in the area.

Stayed again in this lovely hotel. Was in a room in the main building at the front, it was massive and has everything you need. Staff very helpful and so polite. Restaurant is great for breakfast and evening meals. My goto hotel when in the area.

This was a great stay. I was in one of the (possibly) new suites which was a very good standard, set over two floors. My only gripe was that the bed was downstairs and the bathroom was upstairs so it's a bit of a trek, especially during the night 😒 Food from the pub attached to the hotel was great, and lots of it, served really promptly. It's hard to fault anything overall and I would definitely stay again, but probably in a standard room!

This was a great stay. I was in one of the (possibly) new suites which was a very good standard, set over two floors. My only gripe was that the bed was downstairs and the bathroom was upstairs so it's a bit of a trek, especially during the night 😒 Food from the pub attached to the hotel was great, and lots of it, served really promptly. It's hard to fault anything overall and I would definitely stay again, but probably in a standard room!

All the staff are friendly and helpful. Great evening meal selection and so many options for breakfast. The food has all been freshly cooked with high quality ingredients. Comfortable and cool rooms, a refreshing business trip!

All the staff are friendly and helpful. Great evening meal selection and so many options for breakfast. The food has all been freshly cooked with high quality ingredients. Comfortable and cool rooms, a refreshing business trip!

We only stayed overnight but it was all very comfortable and it was refreshing to see a happy and helpful staff team.

We only stayed overnight but it was all very comfortable and it was refreshing to see a happy and helpful staff team.

Wonderful hotel, lots of character and fantastic customer service

Wonderful hotel, lots of character and fantastic customer service

Staff were amazing and so helpful, one lady working there saw my milk abd put it in an ice bucket for me. How cool is that?

Staff were amazing and so helpful, one lady working there saw my milk abd put it in an ice bucket for me. How cool is that?

Well managed, breakfast excellent. Spacious room and very quiet.

Well managed, breakfast excellent. Spacious room and very quiet.

We stayed for one night in suite 18 and first impressions were fantastic. The room is really spacious and the mezzanine bathroom is very luxurious looking. I did enjoy my stay but there were a few things that could have been improved given that the price of the room was quite expensive. There was a TV on the wall opposite the bed and one near the bath, neither of which worked. The mirror on the dressing table was a little round IKEA mirror and the lighting near the dressing table was too dim to be of any use for putting on make up. There were drawers in the dressing table but no hair dryer, no plug sockets close enough to use straighteners so your only option is to sit on the floor near the full length mirror and use the kettle socket. There were no tissues or anything on the dressing table either, and after staying in other 4 Star hotels there are usually some nice little luxury touches to make it feel special but there wasn't anything. No room instructions on how to use the heating or details of how to contact room servic or copies of menus. The room has high beams so was quite chilly during the night, first thing in the morning and also when getting out of the shower due to the open plan design. However, the bed was comfortable, the bath was amazingly deep and the room was clean. I just wasn't as wowed as I was hoping to be.

We stayed for one night in suite 18 and first impressions were fantastic. The room is really spacious and the mezzanine bathroom is very luxurious looking. I did enjoy my stay but there were a few things that could have been improved given that the price of the room was quite expensive. There was a TV on the wall opposite the bed and one near the bath, neither of which worked. The mirror on the dressing table was a little round IKEA mirror and the lighting near the dressing table was too dim to be of any use for putting on make up. There were drawers in the dressing table but no hair dryer, no plug sockets close enough to use straighteners so your only option is to sit on the floor near the full length mirror and use the kettle socket. There were no tissues or anything on the dressing table either, and after staying in other 4 Star hotels there are usually some nice little luxury touches to make it feel special but there wasn't anything. No room instructions on how to use the heating or details of how to contact room servic or copies of menus. The room has high beams so was quite chilly during the night, first thing in the morning and also when getting out of the shower due to the open plan design. However, the bed was comfortable, the bath was amazingly deep and the room was clean. I just wasn't as wowed as I was hoping to be.

Beautiful location and easy parking.

Beautiful location and easy parking.

We stayed here after a family funeral tea which was arranged so well by the staff at Rogerthorpe. Everything was lovely, from the food to the professionalism on such an emotional day. We filled the room which was so very well presented and the whole event went perfectly. The building itself and the grounds are amazing. The quality of service was outstanding. Thank you to everyone involved. I would highly recommend a visit and a stay here.

We stayed here after a family funeral tea which was arranged so well by the staff at Rogerthorpe. Everything was lovely, from the food to the professionalism on such an emotional day. We filled the room which was so very well presented and the whole event went perfectly. The building itself and the grounds are amazing. The quality of service was outstanding. Thank you to everyone involved. I would highly recommend a visit and a stay here.

Great place to stay, easy to find

Great place to stay, easy to find

Faultless!!

Faultless!!

Not a great stay. No hot water for the first few hours of my stay (no actual water coming from taps), then barely warm water for the rest of the stay. Shower hose so perforated virtually nothing came out of the shower head. Terrible memory foam mattresses that compress to nothing meaning zero support. Music in the restaurant/bar too noisy to enjoy a quiet pint and meal. Food was OK, onion rings superb. Music at breakfast equally as loud, not great when trying to start your day gently.

Not a great stay. No hot water for the first few hours of my stay (no actual water coming from taps), then barely warm water for the rest of the stay. Shower hose so perforated virtually nothing came out of the shower head. Terrible memory foam mattresses that compress to nothing meaning zero support. Music in the restaurant/bar too noisy to enjoy a quiet pint and meal. Food was OK, onion rings superb. Music at breakfast equally as loud, not great when trying to start your day gently.

The room was good, with everything one would expect, but it was swelteringly hot and a cabinet over the radiator prevented me from being able to turn it off so I had to open the window. The Jacobean restaurant is not staffed well and two ladies were working their socks off to look after about 30 - 40 diners. One really annoying thing was that they would not let me have a tab to pay for everything at the end of the evening so I had to pay separately for each drink and course I ordered at the bar, and for a business user this spoiled my experience, and I now have four receipts to hand in to our accounts dept when one would have been much simpler. I was hardly going to run away when I was booked in for the night.