Its a shame to give this hotel one star. Because the staff are great, the service is great, the building, rooms, and location are splendid. This is a place with it's own style and attention to quality details and that works. Even if the repeated disclaimer on parking is disconcerting. But my main purpose in booking a hotel room is to be able to relax and sleep. Unfortunately my room, which I believe was the wedding room, was right above the bar and restraunt. With no sound proofing it was like having a room over a night club. Maybe a fraction less than that but think relentless beats for 5 hours plus every evening. My advice would be think twice if staying on business or looking for a peaceful vacation. If looking for a trendy Richmond pad and don't mind loud music, late nights, and London's low flight path starting at 4am then this place becomes 5 stars. The food defenitely is a bonus and has something about it but is a bit unknowable in places. 'Lite bites' 'Small plates' and 'large plates' I get but in reality didn’t help place the meal in context. Starters weren't like an introduction, and I don’t think its right to serve a 'large plate' and for customers to then have to pay extra to complete it by paying extra for veg or a similar side. That seems dishonest. Vegetarian 'large plates' not involved enough with exciting flavour and should be.

Its a shame to give this hotel one star. Because the staff are great, the service is great, the building, rooms, and location are splendid. This is a place with it's own style and attention to quality details and that works. Even if the repeated disclaimer on parking is disconcerting. But my main purpose in booking a hotel room is to be able to relax and sleep. Unfortunately my room, which I believe was the wedding room, was right above the bar and restraunt. With no sound proofing it was like having a room over a night club. Maybe a fraction less than that but think relentless beats for 5 hours plus every evening. My advice would be think twice if staying on business or looking for a peaceful vacation. If looking for a trendy Richmond pad and don't mind loud music, late nights, and London's low flight path starting at 4am then this place becomes 5 stars. The food defenitely is a bonus and has something about it but is a bit unknowable in places. 'Lite bites' 'Small plates' and 'large plates' I get but in reality didn’t help place the meal in context. Starters weren't like an introduction, and I don’t think its right to serve a 'large plate' and for customers to then have to pay extra to complete it by paying extra for veg or a similar side. That seems dishonest. Vegetarian 'large plates' not involved enough with exciting flavour and should be.

Great location by the river, clean, comfortable bed, quality toiletries and great service!

Great location by the river, clean, comfortable bed, quality toiletries and great service!

Lovely people. Great location. A teeny tiny bit tired here and there. I can get a tad hot on the top floor. But otherwise highly recommend

Lovely people. Great location. A teeny tiny bit tired here and there. I can get a tad hot on the top floor. But otherwise highly recommend

Historic boutique hotel with charisma and charm

Historic boutique hotel with charisma and charm

nothing really that special but staff were friendly. Overall ok

nothing really that special but staff were friendly. Overall ok

Not what I expected from what I saw from the advising pictures. The ** (two stars rating category) would be more appropriate.

Not what I expected from what I saw from the advising pictures. The ** (two stars rating category) would be more appropriate.

Friendly staff, beautifully designed room

Friendly staff, beautifully designed room

Noisy room - above busy road

Noisy room - above busy road

Beautiful room with a biew of The Thames River, convenient amenities with shops so close

Beautiful room with a biew of The Thames River, convenient amenities with shops so close

I stayed in the ‘Iris’ room and it was a lovely room.

I stayed in the ‘Iris’ room and it was a lovely room.

Amazing place to stay, the problem was a noisey air conditioning fan/ compressor that kept waking us up, apart from that. Excellent.

Very comfortable. Friendly, helpful staff. Beautiful view along the Thames. Convenient location to center of Richmond and the American University.

Amazing place to stay, the problem was a noisey air conditioning fan/ compressor that kept waking us up, apart from that. Excellent.

Very comfortable. Friendly, helpful staff. Beautiful view along the Thames. Convenient location to center of Richmond and the American University.

I enjoyed eating out on the balcony overlooking the river.

I enjoyed eating out on the balcony overlooking the river.

The staff is very nice and helpful and the food is wonderful.

The staff is very nice and helpful and the food is wonderful.

A stylish hotel with staff very happy to help. The rooms was comfortable with luxurious extras.

A stylish hotel with staff very happy to help. The rooms was comfortable with luxurious extras.

Always a great spot to stay in Richmond - perfect location by the river.

Always a great spot to stay in Richmond - perfect location by the river.