Excellent choice for a city break. The parking is easy, right next to the hotel. Easy walking distance to the city sights. The hotel was modern, clean and the staff friendly and helpful. Would stay there again.

The Parking is owned by the race course but when we arrived at the security point they had our name and after I'd paid the guard £10 per night (no concessions for blue badges) we parked up fairly close to the hotel entrance. It would be great though if people were told beforehand how the Hotel parking worked. The reception staff were always friendly and helpful and we found it easier to order taxis through them (cutting out the automated booking system that the taxis use) The breakfast was good too. The hotel is very close to the centre of the city but at the moment they are doing road works in many central areas.

The Parking is owned by the race course but when we arrived at the security point they had our name and after I'd paid the guard £10 per night (no concessions for blue badges) we parked up fairly close to the hotel entrance. It would be great though if people were told beforehand how the Hotel parking worked. The reception staff were always friendly and helpful and we found it easier to order taxis through them (cutting out the automated booking system that the taxis use) The breakfast was good too. The hotel is very close to the centre of the city but at the moment they are doing road works in many central areas.

A short break

A short break

Fantastic location, great staff, excellent breakfast, highly recommended. Exceptional value. A great base from which to explore Chester.

Fantastic location, great staff, excellent breakfast, highly recommended. Exceptional value. A great base from which to explore Chester.

Very busy road outside, walls were too thin as could hear next room snoring. Would ask for a room away from main road. Breakfast is good, parking costs £10 per night. Good location to city centre.

Very busy road outside, walls were too thin as could hear next room snoring. Would ask for a room away from main road. Breakfast is good, parking costs £10 per night. Good location to city centre.

Great hotel in a very good location for Chester city centre. We got a great deal through Hotels.com. Parking is not free anymore £10 a night paid to the Racecourse. Very helpful staff and very nice breakfast.

Great hotel in a very good location for Chester city centre. We got a great deal through Hotels.com. Parking is not free anymore £10 a night paid to the Racecourse. Very helpful staff and very nice breakfast.

Check in was disappointing. The receptionist was lovely however my booking wasn’t showing from Hotels.com. She sorted it for us but not a smooth check in. Rest of stay was fine

Check in was disappointing. The receptionist was lovely however my booking wasn’t showing from Hotels.com. She sorted it for us but not a smooth check in. Rest of stay was fine

The room was ok. In need of a bit of a makeover. Carpet stained in places. Toilet seat seemed to small for toilet and moved when you sat on it. Shower was good. Breakfast available and lots of choice. Staff very friendly and helpful.

The room was ok. In need of a bit of a makeover. Carpet stained in places. Toilet seat seemed to small for toilet and moved when you sat on it. Shower was good. Breakfast available and lots of choice. Staff very friendly and helpful.

Everything I needed on a two night stay for business trip

Great for an overnight stay - room clean if a little tired. Convenient location 10 mins walk from town, lovely breakfast. Secure parking. Amazing value with Tesco vouchers!

Great for an overnight stay - room clean if a little tired. Convenient location 10 mins walk from town, lovely breakfast. Secure parking. Amazing value with Tesco vouchers!

A city hotel conveniently located for easy access to the Center. Reasonable pricing and very good value for money

A city hotel conveniently located for easy access to the Center. Reasonable pricing and very good value for money

Stay overall was excellent.All staff very friendly and helpfull. Complimentary tea and coffee in lounge was a nice touch. Only downsize thought the bar prices a bit high ie pint of average beer 6 pound.

There was a frequent knocking sound, which I think was something to do with the tank that fed the plumbing system, linked to people flushing the toilet I think, seemed go quieter when I shut the bathroom door. The was exceptionally clean and in very good condition. Some biscuits with the brewing up stuff would have been nice.

There was a frequent knocking sound, which I think was something to do with the tank that fed the plumbing system, linked to people flushing the toilet I think, seemed go quieter when I shut the bathroom door. The was exceptionally clean and in very good condition. Some biscuits with the brewing up stuff would have been nice.

This was my 2nd stay at this hotel. The location is very good. Staff extremely friendly. Good parking though they’ve just introduced a parking charge of £10 per night. Good breakfast included in the stay as well as hot drinks available all day. I’d definitely stay here again.

Hotel is within easy walking distance of most things in the city. Road noise overnight is quite bad - probably best to ask for a room facing racecourse rather than the road.

Hotel is within easy walking distance of most things in the city. Road noise overnight is quite bad - probably best to ask for a room facing racecourse rather than the road.

Ok

Ok

Parking was said to be included, but wasn't. Had to go to the hotel from the car park security to try and sort it out, only to find out my booking hadn't actually got to the hotel itself. After a 30 minute wait, I was offered an apology as the booking had been "stuck in the system". I asked about parking and was told it wasn't included and that I had to pay £10 per night! Eventually, the staff agreed to offer me that FOC as a gesture of goodwill due to the booking fiasco. I then had to go back to the parking security box and explain all this.

Good value hotel and helpful staff.

Parking was said to be included, but wasn't. Had to go to the hotel from the car park security to try and sort it out, only to find out my booking hadn't actually got to the hotel itself. After a 30 minute wait, I was offered an apology as the booking had been "stuck in the system". I asked about parking and was told it wasn't included and that I had to pay £10 per night! Eventually, the staff agreed to offer me that FOC as a gesture of goodwill due to the booking fiasco. I then had to go back to the parking security box and explain all this.

We really enjoyed our stay at this hotel. Ideal position for walking into Chester, didn't need to use the car at all. The staff were all very friendly and very helpful and breakfast very good and plentiful,