It was nice, but the fireplace did not work. They did not provide the remote they said would be available😫. Left a phone number to call, but nobody on sight to provide the remote.

An amazing find, clean, cozy and serene. The location was also perfect, near the action but tranquil at night. We will definitely stay here on our next trip to SC.

An amazing find, clean, cozy and serene. The location was also perfect, near the action but tranquil at night. We will definitely stay here on our next trip to SC.

The property and the room were beautiful . The loud neighbors upstairs talking and moving around until the wee hours of the morning and the television playing all night did not make for a pleasant stay. Not the experience I was expecting or paying for.

The property and the room were beautiful . The loud neighbors upstairs talking and moving around until the wee hours of the morning and the television playing all night did not make for a pleasant stay. Not the experience I was expecting or paying for.

This was a lovely place to stay. Will stay again.

This was a lovely place to stay. Will stay again.

Such a beautiful location! Our room was lovely too. There really is a babbling brook just beyond the deck. There's no place I'd rather stay in Santa Cruz!

Such a beautiful location! Our room was lovely too. There really is a babbling brook just beyond the deck. There's no place I'd rather stay in Santa Cruz!

It is a great concept. The lack of office support on site is a problematic. Laural st nearby is loud and full of traffic. It over shadows the Brooke.

It is a great concept. The lack of office support on site is a problematic. Laural st nearby is loud and full of traffic. It over shadows the Brooke.

Do not stay here. The rooms look nothing like the pictures. I don’t know how they get away with scamming people like this. The rooms are severely falsely advertised and it seems like robbery with how they trick patrons. I’m surprised this place is open given the poor quality. The rooms are like a rundown motel. Look elsewhere. On positive note staff was nice and open to refunding our money. The staff trying their best but whoever owns this place needs to urgently revamp and renovate the place. And not importantly take off photos of your website!

Do not stay here. The rooms look nothing like the pictures. I don’t know how they get away with scamming people like this. The rooms are severely falsely advertised and it seems like robbery with how they trick patrons. I’m surprised this place is open given the poor quality. The rooms are like a rundown motel. Look elsewhere. On positive note staff was nice and open to refunding our money. The staff trying their best but whoever owns this place needs to urgently revamp and renovate the place. And not importantly take off photos of your website!

Older property. In room fire place was broken and the WiFi didn’t work.

Older property. In room fire place was broken and the WiFi didn’t work.

Great location price and setting

Great location price and setting

Guy who welcomed us was friendly and the grounds were lovely. Room was not as stylish as it appeared in the photos, but beds were comfortable. We were awoken at 9:15am on the morning or our departure by a persistent knocking on the door, and the housekeeper greeted my son who answered the door by telling him she’d like us to be out by 10am or 10:30am because we were the last room she had to clean and she was just waiting for us. My husband later confirmed that check out time was 11am, we left shortly after 10:30am (with the housekeeper waiting outside our room and making us feel like we were massively inconveniencing her even though we weren’t late). It was a rude and unpleasant way to end our vacation after a lovely late Saturday night out at the Boardwalk. Hotel is well located, walking distance to many of our favorite Santa Cruz spots.

Guy who welcomed us was friendly and the grounds were lovely. Room was not as stylish as it appeared in the photos, but beds were comfortable. We were awoken at 9:15am on the morning or our departure by a persistent knocking on the door, and the housekeeper greeted my son who answered the door by telling him she’d like us to be out by 10am or 10:30am because we were the last room she had to clean and she was just waiting for us. My husband later confirmed that check out time was 11am, we left shortly after 10:30am (with the housekeeper waiting outside our room and making us feel like we were massively inconveniencing her even though we weren’t late). It was a rude and unpleasant way to end our vacation after a lovely late Saturday night out at the Boardwalk. Hotel is well located, walking distance to many of our favorite Santa Cruz spots.

The entire property is rundown and shabby. No one to talk to. No heater. No sound proofing. No one cares about anything but tricking you out of your money!

The entire property is rundown and shabby. No one to talk to. No heater. No sound proofing. No one cares about anything but tricking you out of your money!

This was the second time we’ve stayed at this property. The property is just okay to stay. It was a little outdated and needed more upkeep but it’s quaint and has a real “home” feel to it. The jet feature in the tub was broken, it was missing a smoke detector, the fireplace was on even though we turned it off, and the water pressure in the shower was very week. I guess if you stay here you have to look passed all of the normal comfort of a “hotel” room and look at it kind of like staying at a family member’s house. The price is right when you just need a place to sleep for a night without feeling like it’s a mortgage payment.

This was the second time we’ve stayed at this property. The property is just okay to stay. It was a little outdated and needed more upkeep but it’s quaint and has a real “home” feel to it. The jet feature in the tub was broken, it was missing a smoke detector, the fireplace was on even though we turned it off, and the water pressure in the shower was very week. I guess if you stay here you have to look passed all of the normal comfort of a “hotel” room and look at it kind of like staying at a family member’s house. The price is right when you just need a place to sleep for a night without feeling like it’s a mortgage payment.

So, the place is really cute from the outside and you can see what it used to be from the inside. There is definitely maintenance that needs to be done (all of the winding knobs for the windows pop off, there is a gap in the bathroom window where the knob is exposing to the outside without a screen, scratches and divits in the walls, dirty near the bottom of the walls) and some sound proofing wouldn't hurt (especially with the number of couples that were there... if you get what I'm saying). Additionally when I showed up to check-in, i was told to go outside to the lockbox and look at my email. I didn't ever get an email from them (and service there is terrible). When I said I never got an email, it was clear the check-in person was annoyed. Then, in the morning around 10:30am there wasn't anyone there to check out. I was told to use the lockbox (and had to request the code because, again, no email). Also, do NOT count on wi-fi. It did not work at all while I was there -- I couldn't even see the network (and I reset my phone multiple times).

So, the place is really cute from the outside and you can see what it used to be from the inside. There is definitely maintenance that needs to be done (all of the winding knobs for the windows pop off, there is a gap in the bathroom window where the knob is exposing to the outside without a screen, scratches and divits in the walls, dirty near the bottom of the walls) and some sound proofing wouldn't hurt (especially with the number of couples that were there... if you get what I'm saying). Additionally when I showed up to check-in, i was told to go outside to the lockbox and look at my email. I didn't ever get an email from them (and service there is terrible). When I said I never got an email, it was clear the check-in person was annoyed. Then, in the morning around 10:30am there wasn't anyone there to check out. I was told to use the lockbox (and had to request the code because, again, no email). Also, do NOT count on wi-fi. It did not work at all while I was there -- I couldn't even see the network (and I reset my phone multiple times).

Our room smelled of mildew and the pictures of the room on the website do not match the reality. They've removed all of the things that gave the room charm and painted the whole room white. Also, their is a window facing a busy street that has no window coverings. The beds were terrible and I could barely sleep

Our room smelled of mildew and the pictures of the room on the website do not match the reality. They've removed all of the things that gave the room charm and painted the whole room white. Also, their is a window facing a busy street that has no window coverings. The beds were terrible and I could barely sleep

We stayed for a birthday weekend getaway! We absolutely loved it! Very cute and charming. Tons of character! We had a bolted ceiling room with a wood beam going through it. Also had our own balcony that over looks the Garden and the babbling brook. Very clean and comfortable. There is no fridge in the room, but we had our ice chest since we were planning to hit the beach. So it wasn’t an issue for us. It definitely is one of the older places in Santa Cruz, so if you’re looking for super high end then it’s not for you. I still would recommend to giving it a try because this place was super quiet and tranquil. We plan on returning to the Babbling Brook for our next visit! Love it!!

Very cute and quaint, off a busy street but set back and very foresty, the staff was very nice and accommodating , would stay here again

We stayed for a birthday weekend getaway! We absolutely loved it! Very cute and charming. Tons of character! We had a bolted ceiling room with a wood beam going through it. Also had our own balcony that over looks the Garden and the babbling brook. Very clean and comfortable. There is no fridge in the room, but we had our ice chest since we were planning to hit the beach. So it wasn’t an issue for us. It definitely is one of the older places in Santa Cruz, so if you’re looking for super high end then it’s not for you. I still would recommend to giving it a try because this place was super quiet and tranquil. We plan on returning to the Babbling Brook for our next visit! Love it!!

Very cute and quaint, off a busy street but set back and very foresty, the staff was very nice and accommodating , would stay here again

Loved it ! It was very private and quiet in a great area.