Last minute booking hotel clean friendly and helpful staff.

Excellent service

Bathroom could use a make over

Bathroom could use a make over

Great stay!

It would be good to have more handicap parking spots and have breakfast included.

One night stopover visiting friends in the city. Comfortable, clean and cosy room (upgraded to a suite as a nice surprise). We have stayed at this hotel many times and would not only recommend it but choose it again ourselves.

One night stopover visiting friends in the city. Comfortable, clean and cosy room (upgraded to a suite as a nice surprise). We have stayed at this hotel many times and would not only recommend it but choose it again ourselves.

Clean rooms, Friendly staff, easy parking, and Multiple fast food restaurants just across the street.

Clean rooms, Friendly staff, easy parking, and Multiple fast food restaurants just across the street.

After we checked-in at the front desk, we went for a bite to eat across the parking lot. While we were eating, the front desk agent came to our table and interrupted our meal claiming I had not given him my credit card # at check-in. It was extremely rude and bluntly, ignorant to stalk me and my family to an off site restaurant and interrupt our family gathering over a credit card number, particularly considering our bags were in the room. I will never stay at this property again.

After we checked-in at the front desk, we went for a bite to eat across the parking lot. While we were eating, the front desk agent came to our table and interrupted our meal claiming I had not given him my credit card # at check-in. It was extremely rude and bluntly, ignorant to stalk me and my family to an off site restaurant and interrupt our family gathering over a credit card number, particularly considering our bags were in the room. I will never stay at this property again.

This is a great hotel in all areas but mattresses need upgrading. They’re too soft and dip in the middle.

Friendly staff. Accommodations clean and comfortable. AC noisy, but otherwise fairly quiet.

Friendly staff. Accommodations clean and comfortable. AC noisy, but otherwise fairly quiet.

The best part of the stay way the very friendly and helpful staff. Natalie at the front desk was lovely and very helpful. The hotel itself is pretty rundown and old. Everything in the room was chipped or broken. Water slide has very weird hours so be warned if going with kids

The best part of the stay way the very friendly and helpful staff. Natalie at the front desk was lovely and very helpful. The hotel itself is pretty rundown and old. Everything in the room was chipped or broken. Water slide has very weird hours so be warned if going with kids

The best part of the stay way the very friendly and helpful staff. Natalie at the front desk was lovely and very helpful. The hotel itself is pretty rundown and old. Everything in the room was chipped or broken. Water slide has very weird hours so be warned if going with kids

Good service

Good service

The cleanliness of the hotel was shockingly poor. Upon entering the room, I was greeted by stained carpets, dusty furniture, and a weird odor that permeated everything. The bathroom was no better, with visible mold in the corners, grime on the tiles, clogged sink & bathtub and brown stains on the ceiling on the wall behind the toilet (room 430), which I can only assume was feces. It was clear that cleanliness was not a priority here. The one meal I ordered at their bistro was inedible (rotten lettuce & tomatoes, rubbery chicken and hard quinoa). I took it back down to the bistro but they refused to refund it. But the horrors didn’t end there. One night, I was shocked when a stranger attempted to enter my room. After confronting him, he showed me an access card issued by the front desk, proving he had been checked into my room. It turns out they had double-booked my room and failed to communicate this to me. Despite my reservation clearly stating a check-out date two days later. As a result, I was abruptly relocated to another room in the middle of the night. This incident disrupted my work trip significantly, leaving me exhausted and unprepared for the following day's meetings. The inconvenience and stress caused by their negligence were beyond frustrating. Overall, my experience here was nothing short of a nightmare.

The cleanliness of the hotel was shockingly poor. Upon entering the room, I was greeted by stained carpets, dusty furniture, and a weird odor that permeated everything. The bathroom was no better, with visible mold in the corners, grime on the tiles, clogged sink & bathtub and brown stains on the ceiling on the wall behind the toilet (room 430), which I can only assume was feces. It was clear that cleanliness was not a priority here. The one meal I ordered at their bistro was inedible (rotten lettuce & tomatoes, rubbery chicken and hard quinoa). I took it back down to the bistro but they refused to refund it. But the horrors didn’t end there. One night, I was shocked when a stranger attempted to enter my room. After confronting him, he showed me an access card issued by the front desk, proving he had been checked into my room. It turns out they had double-booked my room and failed to communicate this to me. Despite my reservation clearly stating a check-out date two days later. As a result, I was abruptly relocated to another room in the middle of the night. This incident disrupted my work trip significantly, leaving me exhausted and unprepared for the following day's meetings. The inconvenience and stress caused by their negligence were beyond frustrating. Overall, my experience here was nothing short of a nightmare.

love this property. I stay hear everytime i visit toronto.

love this property. I stay hear everytime i visit toronto.

Was a great night, with no issues or inconveniences. Staff was very friendly too

Was a great night, with no issues or inconveniences. Staff was very friendly too

Cleanliness

Cleanliness

Great rooms.very friendly staff and amazingly located with everything you could need just in walking distance

Great rooms.very friendly staff and amazingly located with everything you could need just in walking distance

Good but make sure deadbolt works

Good but make sure deadbolt works