The food at breakfast was terrible!!

The food at breakfast was terrible!!

A clean property close to shopping and entertainment.

A clean property close to shopping and entertainment.

Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food

Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food

Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.

Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.

I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.

I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.

I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.

I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.

Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!

Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!

Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance

Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance

For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.

For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.

The check in counter folks and staff were so nice and polite but … on the second night… There was a RAT in my room… it crawled over my feet and hid underneath my bed… I left, they forced me to move rooms… but there was no way I’m staying at that place… Sad part too is that they did not refund me for the remaining days of my stay… That place should be condemend… The shower was not draining water…and the elevators would only take you to a certain floor… you have to step out in the middle of a dark dimmed level to hop on a different elevator…this place is run down… This place is filthy - DO NOT STAY HERE!

The check in counter folks and staff were so nice and polite but … on the second night… There was a RAT in my room… it crawled over my feet and hid underneath my bed… I left, they forced me to move rooms… but there was no way I’m staying at that place… Sad part too is that they did not refund me for the remaining days of my stay… That place should be condemend… The shower was not draining water…and the elevators would only take you to a certain floor… you have to step out in the middle of a dark dimmed level to hop on a different elevator…this place is run down… This place is filthy - DO NOT STAY HERE!

Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.

Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.

the room was not ready and very hot The toilet was flushing continuously called 4 times they worked on it but never got working This caused noise n smell for whole time there did not compensate for this

the room was not ready and very hot The toilet was flushing continuously called 4 times they worked on it but never got working This caused noise n smell for whole time there did not compensate for this

Great location and walkable for restaurants and stores

Great location and walkable for restaurants and stores

Walkable to places I want to go.

Walkable to places I want to go.

The staff are very helpful and attentive, fulfilling many of my small requests such as being neighbours with a friend and having breakfast boxes made for early tours. The hotel itself was nice for Cebu, the rooms were modern and not lacking in anything. There was a good pool and gym available for use. The area is busy, near a major roundabout so there will be honking 24/7. My advice would to be to stay on the 19th floor and below because there is a split elevator system which can be inconvenience to use. I stayed in the 27th floor and would have to change on the 19th. Otherwise great location with a supermarket, street food and laundry nearby.

The staff are very helpful and attentive, fulfilling many of my small requests such as being neighbours with a friend and having breakfast boxes made for early tours. The hotel itself was nice for Cebu, the rooms were modern and not lacking in anything. There was a good pool and gym available for use. The area is busy, near a major roundabout so there will be honking 24/7. My advice would to be to stay on the 19th floor and below because there is a split elevator system which can be inconvenience to use. I stayed in the 27th floor and would have to change on the 19th. Otherwise great location with a supermarket, street food and laundry nearby.

very convenient to walk around.it was clean but no hot showers and the food for breakfast was not western friendly. it was purely Asian.

very convenient to walk around.it was clean but no hot showers and the food for breakfast was not western friendly. it was purely Asian.