Amazing stay all the staff looked after us except on reception when we were going We were told we had to pay 10 euro each for our 5 missing towel cards . I think this was a deliberatete to get extra money off us, we were never told that if the cards were lost we would need to pay extra money

Small hotel, but doesnt feel crowded. Food: good variety/ quality everyday, specially desert, but it's almost the same everyday(except one day they had seafood),so after a 7 night stay you might feel a little bored. Staff: moslty all nice specially the life guards &the restaurant waiters so hardworking& always smiling, some at the pool bar were rude, also the front desk manager which I dont think he's in the right spot doesnt know a thing about smiling. Rooms: clean& spacious we requested a ground floor room overlooking the pool which we were granted. Kettle, tea &instant coffee refilled daily One situation that happened with us that was frustrating: someone stole our towels when were having lunch, it shouldve been the hotels problem to get us the towel, however we lost sleep over it. The pool guards reassured us that the entire place is covered with cameras &to go check the footage at the FD, when we went, FD manager first claimed its not his problem and that he doesnt have cameras there, after insisting he checked the videos, spotted the guest that did it, after 24 hours of having us go back and forth a lot he finally knew the guest's room, and to our surprise he called us& asked us to talk to this guest &then he left!! How is this our problem? You spot a thief in your hotel& you tell me to handle it just because it was MY TOWEL? So unprofessional. Aside from the FD that I saw were not helpful or flexible, our stay was pleasant and we extended one more night.

Small hotel, but doesnt feel crowded. Food: good variety/ quality everyday, specially desert, but it's almost the same everyday(except one day they had seafood),so after a 7 night stay you might feel a little bored. Staff: moslty all nice specially the life guards &the restaurant waiters so hardworking& always smiling, some at the pool bar were rude, also the front desk manager which I dont think he's in the right spot doesnt know a thing about smiling. Rooms: clean& spacious we requested a ground floor room overlooking the pool which we were granted. Kettle, tea &instant coffee refilled daily One situation that happened with us that was frustrating: someone stole our towels when were having lunch, it shouldve been the hotels problem to get us the towel, however we lost sleep over it. The pool guards reassured us that the entire place is covered with cameras &to go check the footage at the FD, when we went, FD manager first claimed its not his problem and that he doesnt have cameras there, after insisting he checked the videos, spotted the guest that did it, after 24 hours of having us go back and forth a lot he finally knew the guest's room, and to our surprise he called us& asked us to talk to this guest &then he left!! How is this our problem? You spot a thief in your hotel& you tell me to handle it just because it was MY TOWEL? So unprofessional. Aside from the FD that I saw were not helpful or flexible, our stay was pleasant and we extended one more night.

Most amazing and best hotel service in Sharm, good staff and amazing managal restaurant, best animation team, music in pool area was active, everything was perfect

Most amazing and best hotel service in Sharm, good staff and amazing managal restaurant, best animation team, music in pool area was active, everything was perfect

It’s not a professional working employees

It’s not a professional working employees

The food was poor; and it was incredibly noisy. Disappointing.

The food was poor; and it was incredibly noisy. Disappointing.

For me the room was suitably clean and comfortable, however there was some mildew staining from water damage in one of the bathrooms that might be too displeasing for some future guests. All the appliances were in good working condition. Sometimes the card key mechanism was buggy, but in any case it was easy to get the new card key from the reception desk. The swimming pool was refreshing, and kids will love the slides and wave pool - but unfortunately for safety reasons the pool and beach access is unavailable after sundown.

For me the room was suitably clean and comfortable, however there was some mildew staining from water damage in one of the bathrooms that might be too displeasing for some future guests. All the appliances were in good working condition. Sometimes the card key mechanism was buggy, but in any case it was easy to get the new card key from the reception desk. The swimming pool was refreshing, and kids will love the slides and wave pool - but unfortunately for safety reasons the pool and beach access is unavailable after sundown.

Very clean and moder rooms. The hotel is just one year old. Big thanks for Mo Salah who works in the reception. He is very professional and know what he is doing. Over all my stay was good.

Very clean and moder rooms. The hotel is just one year old. Big thanks for Mo Salah who works in the reception. He is very professional and know what he is doing. Over all my stay was good.

Very bad service, food was miserable no test no clean food, poor show and facilities

Very bad service, food was miserable no test no clean food, poor show and facilities

This is a new property, which is rare in Sharm, with very large rooms and decent territory. It is not the first line from the beach, but this does not reduce its value of an all-inclusive stay. It is designed for continuous party so if you are there for a very quiet family get away, look elsewhere.

This is a new property, which is rare in Sharm, with very large rooms and decent territory. It is not the first line from the beach, but this does not reduce its value of an all-inclusive stay. It is designed for continuous party so if you are there for a very quiet family get away, look elsewhere.

The small poor area with it's new chairs and umbrella and the location

The small poor area with it's new chairs and umbrella and the location

reception was fast and very helpful. the room was spacious,clean tidy and comfortable. food is tasty with great varieties.

reception was fast and very helpful. the room was spacious,clean tidy and comfortable. food is tasty with great varieties.

Good hotel for family Good locaiton.the food is poor. They have a good resturent around . alao said.mahmoud. Youlya. They are very nice and help in every think.

Good hotel for family Good locaiton.the food is poor. They have a good resturent around . alao said.mahmoud. Youlya. They are very nice and help in every think.

A great hotel with very good staff and facilities We enjoyed the pools, the food and the activities in the hotel. Every night the animation team took us to a different night club

A great hotel with very good staff and facilities We enjoyed the pools, the food and the activities in the hotel. Every night the animation team took us to a different night club

Hotel is new,rooms are spacious & roomy. Mr.Abdel Salam ( front desk manager ) is very polite, helpful and respectful. His team Ahmed Ezzat & Tarek are active and jovial. Mr.Mahmoud Bahr ( main restaurant manager ) & chief Gamal Gazzar are debonair and always have new varieties of tasty food every day to innovate. Really good, kind & professional peoples are the secret of success & prosperity of Tropitel waves hotel

Hotel is new,rooms are spacious & roomy. Mr.Abdel Salam ( front desk manager ) is very polite, helpful and respectful. His team Ahmed Ezzat & Tarek are active and jovial. Mr.Mahmoud Bahr ( main restaurant manager ) & chief Gamal Gazzar are debonair and always have new varieties of tasty food every day to innovate. Really good, kind & professional peoples are the secret of success & prosperity of Tropitel waves hotel