The walls are painted in Black. No staff to ask. The door locks got jammed and cannot call anyone. Scary in terms of an emergency..

Well, where to start!! Windows didn’t lock, it had toilet paper stuck in between the windows to keep them shut. The shower was broken and dirty, the carpet was dirty and stained. The room had been painted black to hide the condition, everything light or socket wise had black paint. Worst hotel I’ve stayed in during the last 20 years?

Well, where to start!! Windows didn’t lock, it had toilet paper stuck in between the windows to keep them shut. The shower was broken and dirty, the carpet was dirty and stained. The room had been painted black to hide the condition, everything light or socket wise had black paint. Worst hotel I’ve stayed in during the last 20 years?

My room felt like a literal cupboard. It was in a basement. No staff on site. Tiny, cramped room. The room smelt bad, was hot, and the window didn’t open. The shower head had to be held up by hand. Awful bed, and loud outside meant I’ve barely slept in days. This hotel ruined my trip. Avoid.

My room felt like a literal cupboard. It was in a basement. No staff on site. Tiny, cramped room. The room smelt bad, was hot, and the window didn’t open. The shower head had to be held up by hand. Awful bed, and loud outside meant I’ve barely slept in days. This hotel ruined my trip. Avoid.

DO NOT STAY HERE! My room was completely infested with bed bugs. When we made the hotel aware, they did absolutely nothing to help. No apologies, no clean room and no compensation for making me and my family sleep out in reception over night as we had only realised the infestation at around 02:00. When speaking to the person in the room across the corridor, they also had the same problem. The rooms and the hotel in general was dirty and is falling apart. If you want to sleep in a dirty, bed bug infested room, have your belongings infested, or maybe you fancy sleeping in a dirty reception, or even taking a shower in a filthy bathroom and have no refund- book yourself a room at The Amsterdam Hotel.

DO NOT STAY HERE! My room was completely infested with bed bugs. When we made the hotel aware, they did absolutely nothing to help. No apologies, no clean room and no compensation for making me and my family sleep out in reception over night as we had only realised the infestation at around 02:00. When speaking to the person in the room across the corridor, they also had the same problem. The rooms and the hotel in general was dirty and is falling apart. If you want to sleep in a dirty, bed bug infested room, have your belongings infested, or maybe you fancy sleeping in a dirty reception, or even taking a shower in a filthy bathroom and have no refund- book yourself a room at The Amsterdam Hotel.

We did not enjoy our stay at the Amsterdam Hotel as we understood the room was small but was made even smaller by an unnecessary set of table and chairs that took up space. There was also no proper blind on the window, just a sheer curtain that didn’t even cover the length of the window meaning there was no privacy and it was very bright as soon as the sun rose as the curtain did absolutely nothing. It was very hot while we were in London, which we understand is not overly common, but with no fly screen or proper blind, there was no way to block out the flys and bugs from coming inside while also letting some air in with the window open, as there was no fan or any other way to circulate the air in the room. The room was also dirty with tissues from previous guests under the bed and other items that had clearly not been cleaned. The TV did not work for regular TV channels and the only way to use the TV was for streaming services which were not provided. We would be happy to log in using our own streaming services but unfortunately we are not from the UK, as I’m sure most guests are not, which means that we were not able to access the streaming services that we use back home. We would have been happy with just being able to watch regular UK TV to watch the news, weather and other local programs. The hotel itself did not have a lift and we were on the second floor which was okay but the staircase was very narrow and slanted, making it feel like it could collapse under your feet.

We did not enjoy our stay at the Amsterdam Hotel as we understood the room was small but was made even smaller by an unnecessary set of table and chairs that took up space. There was also no proper blind on the window, just a sheer curtain that didn’t even cover the length of the window meaning there was no privacy and it was very bright as soon as the sun rose as the curtain did absolutely nothing. It was very hot while we were in London, which we understand is not overly common, but with no fly screen or proper blind, there was no way to block out the flys and bugs from coming inside while also letting some air in with the window open, as there was no fan or any other way to circulate the air in the room. The room was also dirty with tissues from previous guests under the bed and other items that had clearly not been cleaned. The TV did not work for regular TV channels and the only way to use the TV was for streaming services which were not provided. We would be happy to log in using our own streaming services but unfortunately we are not from the UK, as I’m sure most guests are not, which means that we were not able to access the streaming services that we use back home. We would have been happy with just being able to watch regular UK TV to watch the news, weather and other local programs. The hotel itself did not have a lift and we were on the second floor which was okay but the staircase was very narrow and slanted, making it feel like it could collapse under your feet.

The most depressing roms i have ever seen. Both rooms also smelled strongly of mold. On the positive note.. Earls Court is a nice erea and the staff was helpfull even if we didnt see much of them.

The most depressing roms i have ever seen. Both rooms also smelled strongly of mold. On the positive note.. Earls Court is a nice erea and the staff was helpfull even if we didnt see much of them.

The worst hotel I have ever stayed at. This place should never be considered a hotel

The worst hotel I have ever stayed at. This place should never be considered a hotel

Convenient for underground

Convenient for underground

This hotel won the Most awful hotel I've ever stayed at! 2 minute walk from the Tube, provides toiletries and items to make tea or coffee, kettle looked pretty clean. Sheets and towels were clean. The person we met at the "reception" was lovely very friendly and helpful. The walk up to the room was through dusty and unhoovered winding staircases, got to the room and went to put the code in to get the key and the box was open, very secure! First impressions it looks "ok" but within minutes you notice so many things - carpet has bits all over it, dusty everywhere and the paintwork is chipped in so many places. Both windows open - one had a stopper on it so it only opens a little the other didn't have one and can completely open so fall risk. The bed was sloping when you lay on it you could feel the slope. It wasn't the most comfortable either. The bathroom open the door for the smell of damp and mould to hit you! Toilet is so close to the wall when you sit down your thighs rub on the wall the flush is so rubbish too. The shower thermostat was broken so water came out boiling. No plug for sink. Painted dark grey to cover up mould and damp. DO NOT STAY HERE IT IS DANGEROUS!!

This hotel won the Most awful hotel I've ever stayed at! 2 minute walk from the Tube, provides toiletries and items to make tea or coffee, kettle looked pretty clean. Sheets and towels were clean. The person we met at the "reception" was lovely very friendly and helpful. The walk up to the room was through dusty and unhoovered winding staircases, got to the room and went to put the code in to get the key and the box was open, very secure! First impressions it looks "ok" but within minutes you notice so many things - carpet has bits all over it, dusty everywhere and the paintwork is chipped in so many places. Both windows open - one had a stopper on it so it only opens a little the other didn't have one and can completely open so fall risk. The bed was sloping when you lay on it you could feel the slope. It wasn't the most comfortable either. The bathroom open the door for the smell of damp and mould to hit you! Toilet is so close to the wall when you sit down your thighs rub on the wall the flush is so rubbish too. The shower thermostat was broken so water came out boiling. No plug for sink. Painted dark grey to cover up mould and damp. DO NOT STAY HERE IT IS DANGEROUS!!

We found a cockroach in our room! We put it under a mug. Also the bathroom was is poor condition.

We found a cockroach in our room! We put it under a mug. Also the bathroom was is poor condition.

Stay away from this hotel. It is dirty, filthy and completely worn out. the room smelled of sewer 24/7.Fire doors was forced open, although they were supposed to be closed. Another couples did not even unpack - they moved out as soon as they saw the room. If we could have found a 3 persons room in the vicinity we would have moved out asap. The picture shown at the booking site is nothing like the rooms in reality.

Stay away from this hotel. It is dirty, filthy and completely worn out. the room smelled of sewer 24/7.Fire doors was forced open, although they were supposed to be closed. Another couples did not even unpack - they moved out as soon as they saw the room. If we could have found a 3 persons room in the vicinity we would have moved out asap. The picture shown at the booking site is nothing like the rooms in reality.

Bed was very uncomfortable no table or chairs in room screw hanging out from bathroom sink would not recommend

Bed was very uncomfortable no table or chairs in room screw hanging out from bathroom sink would not recommend

Really disappointing stay. On arrival we thought we'd come to the wrong place as there were two men sat in the lobby talking loudly on their phones, no reception to speak of. We were asked to may a payment via email link (no card machine or cash desk) before we could check in, then we were told our room wasn't ready and made to wait over an hour after check in meaning we missed our dinner reservations. The man in reception was very apologetic. There is no lift so we had to carry our bags up several flights of dark, narrow creaky steps. The room itself is locked with a basic door lock which the key which is stashed outside the room in a key lock and you're sent a code via email on check in. The rooms are no where near as clean/tidy as pictured with chipped and scraped paint, paint all over the sockets and switches, burn marks in the floor, water marks on the divan bed base. The decor seems very DIY/unfinished and there is a general ick about the place. Cockroach in the bathroom. The worst part is the smell emanating fromt the drains which is inescapable even with the bathroom doors closed and there was no aircon so this was uncomfortably hot and difficult to sleep (20c outside but much hotter in the room). Towels, bedding and bathroom were clean. We left as soon as we could the following morning. Location is very convenient but that's the only thing this place has going for it, in hindsight we regretted not paying more for a decent comfortable room - don't waste your money.

Really disappointing stay. On arrival we thought we'd come to the wrong place as there were two men sat in the lobby talking loudly on their phones, no reception to speak of. We were asked to may a payment via email link (no card machine or cash desk) before we could check in, then we were told our room wasn't ready and made to wait over an hour after check in meaning we missed our dinner reservations. The man in reception was very apologetic. There is no lift so we had to carry our bags up several flights of dark, narrow creaky steps. The room itself is locked with a basic door lock which the key which is stashed outside the room in a key lock and you're sent a code via email on check in. The rooms are no where near as clean/tidy as pictured with chipped and scraped paint, paint all over the sockets and switches, burn marks in the floor, water marks on the divan bed base. The decor seems very DIY/unfinished and there is a general ick about the place. Cockroach in the bathroom. The worst part is the smell emanating fromt the drains which is inescapable even with the bathroom doors closed and there was no aircon so this was uncomfortably hot and difficult to sleep (20c outside but much hotter in the room). Towels, bedding and bathroom were clean. We left as soon as we could the following morning. Location is very convenient but that's the only thing this place has going for it, in hindsight we regretted not paying more for a decent comfortable room - don't waste your money.

This is not the Ritz... but the sheets and towels were clean, bed comfrotable, and the basic amenities worked... and it wasn't Ritz PRICES!!! The member of staff who greeted me, checked me in, explained how things worked could not have been more pleasant, helpful and thorough. VERY convenient for Earl's Court tube station but NOT on a main road. Little traffic past the hotel. Nice... I'll use it again. Quite convenient for Holland Park, on foot.

This is not the Ritz... but the sheets and towels were clean, bed comfrotable, and the basic amenities worked... and it wasn't Ritz PRICES!!! The member of staff who greeted me, checked me in, explained how things worked could not have been more pleasant, helpful and thorough. VERY convenient for Earl's Court tube station but NOT on a main road. Little traffic past the hotel. Nice... I'll use it again. Quite convenient for Holland Park, on foot.

Unsafe, tatty, dusty, poorly maintained. Firstly 3 fire doors held open by fire extinguishers as we climbed to our 5th floor room. There is no lift. Stairways were dusty. Room poorly maintained holes in the wall where clothes rail had been erected. Glass shelves in the bathroom were about to fall off. Toiletries that were on them kept sliding off. Shower door wasnt working. Shower blocked and filled the tray. I had to get out after washing my face and call for someone to come and unblock it. Lots of silicon around the bathroom filling holes around the door frame/ shower cubicle. No toilet roll holder or towel rail/ hooks. No bedside light so had to walk across the room in the dark. Old peeling stickers on bedside table. Small mattress had springs that had broken and very uncomfortable. Chair was broken . No milk pots in the room as they had run out!!

Unsafe, tatty, dusty, poorly maintained. Firstly 3 fire doors held open by fire extinguishers as we climbed to our 5th floor room. There is no lift. Stairways were dusty. Room poorly maintained holes in the wall where clothes rail had been erected. Glass shelves in the bathroom were about to fall off. Toiletries that were on them kept sliding off. Shower door wasnt working. Shower blocked and filled the tray. I had to get out after washing my face and call for someone to come and unblock it. Lots of silicon around the bathroom filling holes around the door frame/ shower cubicle. No toilet roll holder or towel rail/ hooks. No bedside light so had to walk across the room in the dark. Old peeling stickers on bedside table. Small mattress had springs that had broken and very uncomfortable. Chair was broken . No milk pots in the room as they had run out!!

In a rush, I mistakenly booked this thinking it was 4/5 rating, not 4/10. I was shocked to arrive to what looked more like a hostel than a hotel ...or maybe one step above crackden. The door to my original had been kicked in, but they hadn't noticed. There's no staffed reception desk, so I had to call for help. Fortunately someone was onsite and came to help. They wanted to move me to a bigger room for one night, then move into the original room once the door was replaced, but eventually agreed to let me keep the same room for the duration of my stay. (Thank you!) The shower was moldy. The shelves in the bathroom were sagging, barely attached, and unusable. The walls were stained from years of humidity buildup running down the walls. The internet was intermittent at best, but only 1-2 Mbps at the most, so unusable for Zoom, streaming, etc. While there was no A/C which isn't uncommon in London, they did at least have an oscillating fan which helped a ton. The beds were clean thankfully ....and I thoroughly checked for bedbugs and didn't see any signs during my 5 nights, so I was very relieved by that. In the end, if you're on a budget and not picky, this place is OK. If you can afford it though, find something better. There are too many options in London to stay here on purpose.

In a rush, I mistakenly booked this thinking it was 4/5 rating, not 4/10. I was shocked to arrive to what looked more like a hostel than a hotel ...or maybe one step above crackden. The door to my original had been kicked in, but they hadn't noticed. There's no staffed reception desk, so I had to call for help. Fortunately someone was onsite and came to help. They wanted to move me to a bigger room for one night, then move into the original room once the door was replaced, but eventually agreed to let me keep the same room for the duration of my stay. (Thank you!) The shower was moldy. The shelves in the bathroom were sagging, barely attached, and unusable. The walls were stained from years of humidity buildup running down the walls. The internet was intermittent at best, but only 1-2 Mbps at the most, so unusable for Zoom, streaming, etc. While there was no A/C which isn't uncommon in London, they did at least have an oscillating fan which helped a ton. The beds were clean thankfully ....and I thoroughly checked for bedbugs and didn't see any signs during my 5 nights, so I was very relieved by that. In the end, if you're on a budget and not picky, this place is OK. If you can afford it though, find something better. There are too many options in London to stay here on purpose.

The location was very good and next to the train. Thr room was good but not great. The people who looked after the place were kind and very helpful. The hotel was starting a new check-in system which seemed to work for some but not all. It did not work for us but the people on the other end of the phone were extremely helpful and it worked out in the end.