Service is good. Lot of construction work going on nearby so traffic is heavy around the hotel area so takes longer to grt here.

Service is good. Lot of construction work going on nearby so traffic is heavy around the hotel area so takes longer to grt here.

From Reception to Housekeeping to Restaurants...super smiles and service all round....special kudos to Ms Clary and Ms Ching

From Reception to Housekeeping to Restaurants...super smiles and service all round....special kudos to Ms Clary and Ms Ching

Nice hotel and great staff

Nice hotel and great staff

Just a quick overnight stay that included airport pickup. Very happy with our driver and hotel stay.

Just a quick overnight stay that included airport pickup. Very happy with our driver and hotel stay.

Really a beautiful hotel like any major brands with all the amenities and services. Slight disappointed about wifi charging (who still do that these days). Front desk shall have more English skilld personal

Really a beautiful hotel like any major brands with all the amenities and services. Slight disappointed about wifi charging (who still do that these days). Front desk shall have more English skilld personal

Fine Hotel, clean quiet, nice rooms and baths. Friendly helpful staff, great breakfast included for a very reasonable price.

Fine Hotel, clean quiet, nice rooms and baths. Friendly helpful staff, great breakfast included for a very reasonable price.

Good service and facilities.. Breakfast spread is decent - not as much as I would have expected from a 5* property. But food was good. ViaMilano bar was a good place to wind down and have a small talk with the staff, esp the bar manager.

Good service and facilities.. Breakfast spread is decent - not as much as I would have expected from a 5* property. But food was good. ViaMilano bar was a good place to wind down and have a small talk with the staff, esp the bar manager.

Very good hotel

Very good hotel

Convenient

Convenient

Good stay near Porur and 20 mins to airport.

Good stay near Porur and 20 mins to airport.

The hotel is new very beautiful rooms and bathrooms very clean and comfortable. Reasonable prices.

The hotel is new very beautiful rooms and bathrooms very clean and comfortable. Reasonable prices.

The food order was all messed up, food was ok but nothing special.

The food order was all messed up, food was ok but nothing special.

Bad service and not up to the mark. Better off choosing other options in the city.

Bad service and not up to the mark. Better off choosing other options in the city.

Staff were excellent including Duty Manager. Room was clean, restaurant was good, roof bar had excellent ambience, housekeeping were prompt in service and when I needed help with car for the day, the Duty Manager went out of his way to help us despite a car not being readily available.

Staff were excellent including Duty Manager. Room was clean, restaurant was good, roof bar had excellent ambience, housekeeping were prompt in service and when I needed help with car for the day, the Duty Manager went out of his way to help us despite a car not being readily available.

Close to airport Clean and well kept rooms Pleasant facility Nice restaurants Front desk staff was a jerk during check in and check out. During check in i was 3 hours early. They said they would charge me and it was a full day rent. I refused and waited at the restaurant. During check out they would not give me 1 hour late check out. I understood they had a full booking. So I checked out at 12 10 PM. I was at the restaurant. I informed restaurant staff to call front desk, advise them that I am at the restaurant and I would be thre for 3 hours and then go to reception and check out. When I went to front desk, the person said I had not checked out at 12 and would charge me a full day stay. There was a bit of commotion. Eventually i was able to check out without having to pay for the 3 hours I was waiting at their restaurant.

Close to airport Clean and well kept rooms Pleasant facility Nice restaurants Front desk staff was a jerk during check in and check out. During check in i was 3 hours early. They said they would charge me and it was a full day rent. I refused and waited at the restaurant. During check out they would not give me 1 hour late check out. I understood they had a full booking. So I checked out at 12 10 PM. I was at the restaurant. I informed restaurant staff to call front desk, advise them that I am at the restaurant and I would be thre for 3 hours and then go to reception and check out. When I went to front desk, the person said I had not checked out at 12 and would charge me a full day stay. There was a bit of commotion. Eventually i was able to check out without having to pay for the 3 hours I was waiting at their restaurant.

Good hotel ..quality food with excellent customer's convenience

Good hotel ..quality food with excellent customer's convenience