Very good overall

Great Asian luxury.

Beautiful property and the ohnsen was the best part

Beautiful property and the ohnsen was the best part

This was our favorite stay during our 2 week Japan vacation. The hotel is impeccably designed with attention to detail around every corner. The service is amazing with genuine Japanese hospitality We can’t wait to return to the Mitsui!

This was our favorite stay during our 2 week Japan vacation. The hotel is impeccably designed with attention to detail around every corner. The service is amazing with genuine Japanese hospitality We can’t wait to return to the Mitsui!

Having traveled to over 50 countries and cannot remember ever having better service at any hotel!!!

Having traveled to over 50 countries and cannot remember ever having better service at any hotel!!!

Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms

Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms

Beautiful property with lovely, caring and friendly staff.

We liked the physical property and the helpfulness of the front desk and concierge staff. The restaurant staff were not as customer service oriented.

Beautiful property with lovely, caring and friendly staff.

We liked the physical property and the helpfulness of the front desk and concierge staff. The restaurant staff were not as customer service oriented.

Everything! This hotel is very special.

Everything! This hotel is very special.

room is comfortable

room is comfortable

Gorgeous boutique hotel. Japanese culture at its best

Gorgeous boutique hotel. Japanese culture at its best

The property is stunning. The staff is friendly and thoughtful. If I would have changed anything, it would be a bit more deeper massage during spa, and restaurant seemed to have some young staff who were not as polished as other experiences I have had. Otherwise stay was lovely.

The property is stunning. The staff is friendly and thoughtful. If I would have changed anything, it would be a bit more deeper massage during spa, and restaurant seemed to have some young staff who were not as polished as other experiences I have had. Otherwise stay was lovely.

Amazing design. Amazing attention to detail in interior finishes. Extraordinary staff, but concierge made a bad choices in suggesting the Kenniji Gion Maruyama restaurant which was priced like a three start Michelin restaurant, but did not deserve even to be in the Michelin Guide. The Kaiseki menu was so bad that we were embarrased in front of our guests. The concierge also booked a car to go to the Miho Museum, but the driver was so unprofessional that he could not find the museum with his GPS.

Amazing design. Amazing attention to detail in interior finishes. Extraordinary staff, but concierge made a bad choices in suggesting the Kenniji Gion Maruyama restaurant which was priced like a three start Michelin restaurant, but did not deserve even to be in the Michelin Guide. The Kaiseki menu was so bad that we were embarrased in front of our guests. The concierge also booked a car to go to the Miho Museum, but the driver was so unprofessional that he could not find the museum with his GPS.

Upscale W vibe is alive in Osaka!

Upscale W vibe is alive in Osaka!

The Hotel Mitsui Kyoto is an outstanding hotel in all respects. The hotel staff are genuinely kind and attentive to guests. The rooms are large, well designed and tastefully furnished. Our concierge was excellent and provided great service from getting reservations for dining to arranging for our luggage to be shipped to our next hotel destination in Tokyo.

The Hotel Mitsui Kyoto is an outstanding hotel in all respects. The hotel staff are genuinely kind and attentive to guests. The rooms are large, well designed and tastefully furnished. Our concierge was excellent and provided great service from getting reservations for dining to arranging for our luggage to be shipped to our next hotel destination in Tokyo.

Extraordinary Experience!

Extraordinary Experience!

Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!

Blown away by this hotel. My husband and I just came from 2-night stay to start our honeymoon and loved every second from the minute we walked in. The hospitality is unreal. Even before you arrive, they are emailing you to see if you need help with reservations. I must have emailed the concierge 20 times and they always got back to me immediately and were extremely helpful. We had the garden view room that looks onto the giant gardens which was unbelievably calming and serene. The thermal spas are incredible with a rain shower feature. The showers/baths in the room are incredible. Bed coildnnot be more comfortable and room has two automatic blinds - blackout and a sheer one. Turn down service every night with included pajamas that are comfortable that we bought them ourselves. Highly recommend matcha tea ceremony and breathwork session. I only wish we had time for a spa treatment. Don’t hesitate and book!!!