No English Spoken. Slept on a sofa bed - not king-size either. Located up a dark backstreet. No mirror in bathroom for shaving. Old paint pot for a bin. Too many items not as advertised.

No English Spoken. Slept on a sofa bed - not king-size either. Located up a dark backstreet. No mirror in bathroom for shaving. Old paint pot for a bin. Too many items not as advertised.

Good value. A bit hard to find. Nice pool.

Good value. A bit hard to find. Nice pool.

The swimming pool was nice, good room and bathroom.

The swimming pool was nice, good room and bathroom.

Pleasant stay. Hotel is a short 15 minute walk from the centre of town Room was comfortable and clean Staff very pleasant and helpful The road is a little quiet and dark at night. I didn’t feel threatened but might not be an ideal place to stay for a solo female

Pleasant stay. Hotel is a short 15 minute walk from the centre of town Room was comfortable and clean Staff very pleasant and helpful The road is a little quiet and dark at night. I didn’t feel threatened but might not be an ideal place to stay for a solo female

Nice double bed nice shower. AC remote without battery, this place is 6 min walk from main road and that small road is poorly lit.

Nice double bed nice shower. AC remote without battery, this place is 6 min walk from main road and that small road is poorly lit.

Although I booked this great looking hotel in January, when I arrived I was informed that my room was not available and I was offered a room in the basement. This room was like a cellar and not suitable. I was found another hotel room in a hotel with no swimming pool on a busy road and asked to pay extra as it was a central location. I refused to pay extra. I paid the agreed rate and was shown a room that I accepted as It had been about 90 minutes since I had first attempted to check in. The room was in a hotel that was having building work done on it and drilling commenced on the exterior wall to my room as soon as I checked in. Unable to communicate that well with the hotel staff, complaints returned blanked faces and shrugs of shoulders. Breakfast was not served and service to the room or any attempt to communicate with me was zero. Extremely poor service, extremely poor facilities, very poor food, very poor standard for hotels.com

Although I booked this great looking hotel in January, when I arrived I was informed that my room was not available and I was offered a room in the basement. This room was like a cellar and not suitable. I was found another hotel room in a hotel with no swimming pool on a busy road and asked to pay extra as it was a central location. I refused to pay extra. I paid the agreed rate and was shown a room that I accepted as It had been about 90 minutes since I had first attempted to check in. The room was in a hotel that was having building work done on it and drilling commenced on the exterior wall to my room as soon as I checked in. Unable to communicate that well with the hotel staff, complaints returned blanked faces and shrugs of shoulders. Breakfast was not served and service to the room or any attempt to communicate with me was zero. Extremely poor service, extremely poor facilities, very poor food, very poor standard for hotels.com

wery nice famile wery wery good swimingpool

wery nice famile wery wery good swimingpool

Hotel is situated at the center, but in a dark street. If you go out at night, the way back can be unpleasent. There is a nice outdoor pool.

I arrived in Chisinau airport at 6 in the morning and took a taxi to this hotel where I had made a reservation a month ahead of time through Orbitz. When I arrived at the hotel, the woman at the front desk looked completely puzzled. She did not speak a single word of English and made it known to me that I wasn't on the book for that day or any other day at all. Having made this reservation a month ahead and wanting to make sure I had a place to stay when I arrived after a grueling 22 hour flight, I was obviously disappointed. The woman kept telling me to wait in Russian, so I waited. And waited and waited. She was very nice and offered me two cups of coffee while I was waiting and allowed me to use their Wi-Fi so I did. After an hour and a half of waiting, I decided that since I really didn't know what I was waiting for and my entire stay in Chisinau was only 1 day anyway, I should stop wasting time and get myself another hotel. So, I made a reservation at another hotel and walked away. I came home to find out that they had charged me $500 for an alleged "no show" reservation which is not only an outright lie but also a total scam! The entire room price would have been $27 had they had a room, been able to keep their end of the bargain and honored my reservation, let alone speak English so they could at least communicate what had gone wrong. They do not deserve to be rewarded for failing to keep their end of the bargain. Do not do business with these shady people!

I arrived in Chisinau airport at 6 in the morning and took a taxi to this hotel where I had made a reservation a month ahead of time through Orbitz. When I arrived at the hotel, the woman at the front desk looked completely puzzled. She did not speak a single word of English and made it known to me that I wasn't on the book for that day or any other day at all. Having made this reservation a month ahead and wanting to make sure I had a place to stay when I arrived after a grueling 22 hour flight, I was obviously disappointed. The woman kept telling me to wait in Russian, so I waited. And waited and waited. She was very nice and offered me two cups of coffee while I was waiting and allowed me to use their Wi-Fi so I did. After an hour and a half of waiting, I decided that since I really didn't know what I was waiting for and my entire stay in Chisinau was only 1 day anyway, I should stop wasting time and get myself another hotel. So, I made a reservation at another hotel and walked away. I came home to find out that they had charged me $500 for an alleged "no show" reservation which is not only an outright lie but also a total scam! The entire room price would have been $27 had they had a room, been able to keep their end of the bargain and honored my reservation, let alone speak English so they could at least communicate what had gone wrong. They do not deserve to be rewarded for failing to keep their end of the bargain. Do not do business with these shady people!

Hotel is situated at the center, but in a dark street. If you go out at night, the way back can be unpleasent. There is a nice outdoor pool.

Hotel was good and clean, off road parking was great, finding the hotel was impossible, even the local police could not find it

Bad experience with this hotel. When I made a reservation I asked for a single room with a king bed but got 2 twin beds. I do not recommend this hotel

Bad experience with this hotel. When I made a reservation I asked for a single room with a king bed but got 2 twin beds. I do not recommend this hotel

The place looks good but that is all. The staff is horrible, incompetent and unprofessional. I booked a room in advance and paid for it with my credit card. When I arrived and tried to check in I was told I owed them the money for my room even though I had a receipt about my previous payment. Instead of accommodating me, girls from front desk were demanding the money and showing extreme rudeness

The place looks good but that is all. The staff is horrible, incompetent and unprofessional. I booked a room in advance and paid for it with my credit card. When I arrived and tried to check in I was told I owed them the money for my room even though I had a receipt about my previous payment. Instead of accommodating me, girls from front desk were demanding the money and showing extreme rudeness

My experience at Hotel Edem was described by the one English speaking member of staff as "terrible". I arrived at hotel Edem on October 7 directly from Chisinau airport. At the reception I went to check in whereby the receptionist informed me it was "not possible ". With some difficulty I found the booking on my hotels.com app. and showed it to her. However it made no difference there was still no room for me. The staff made some attempt to find me an alternative hotel but failed to find one. Fortunately I was able to use the app to book and pay for a room at Regency hotel. The staff at Eden booked me a taxi and asked me if I would return tomorrow when the room was available. I said I would. I returned to Hotel Edem on Saturday 8th at 1pm and checked into room 1. I left the hotel 15 minutes to go on a wine tour. I returned at 7 pm wherein entering the hotel I could see my bag packed and sitting in the lobby. The English speaking staff member said "Sorry we had to give your room to someone who had paid in advance". Then she made her "this is terrible" remark . Fortunately there was a room still available at the Regency where I returned. I am still feeling angry that I could be treated in such a cavalier way by a hotels.com approved hotel. It is not a nice experience to arrive in a non EU country like Moldova and to find that you have nowhere to sleep at 11pm on the weekend of a major sporting event. For this to happen twice in the same short stay is "difficult".

Certainly not the experience I am accustomed to with Expedia or any of the bookings I have had in the past. Upon arrival to Edem Hotel I was told that I was to pay more money than I had reserved it for. The pool was drained, fair enough, it wasn't quite summer yet. But we were looking forward to using the sauna so we requested to see it before paying the ADDITIONAL cost of the ROOM. We were told it was in working order and we could use it, it was only after we had already paid for the room that we were told that it would be another ADDITIONAL cost to use the sauna. Once we saw the room, we knew we had been played as fools. Stained dirty carpet, broken shower (not only the shower head, also the shower door didn't close), sheets that didn't even cover the whole mattresses and the mattresses were so blown out that all you could feel was springs. Worst of all, the breakfast was so dodgy with yogurt that had gone way past off, moldy bread, and cold eggs that you couldn't even eat it.

Certainly not the experience I am accustomed to with Expedia or any of the bookings I have had in the past. Upon arrival to Edem Hotel I was told that I was to pay more money than I had reserved it for. The pool was drained, fair enough, it wasn't quite summer yet. But we were looking forward to using the sauna so we requested to see it before paying the ADDITIONAL cost of the ROOM. We were told it was in working order and we could use it, it was only after we had already paid for the room that we were told that it would be another ADDITIONAL cost to use the sauna. Once we saw the room, we knew we had been played as fools. Stained dirty carpet, broken shower (not only the shower head, also the shower door didn't close), sheets that didn't even cover the whole mattresses and the mattresses were so blown out that all you could feel was springs. Worst of all, the breakfast was so dodgy with yogurt that had gone way past off, moldy bread, and cold eggs that you couldn't even eat it.

Got to the hotel in the early hours. No problems checking in. When I went to pay the next day they tried charging me £12 more than the booking price on expedia. Hotels in Chisinau are already overpriced and cost more than western hotels. No english speaking staff either. I didnt read all the reviews on expedia I only glanced at the rating; if I read them I would not have gone to this hotel. No water in swimming pool.

Got to the hotel in the early hours. No problems checking in. When I went to pay the next day they tried charging me £12 more than the booking price on expedia. Hotels in Chisinau are already overpriced and cost more than western hotels. No english speaking staff either. I didnt read all the reviews on expedia I only glanced at the rating; if I read them I would not have gone to this hotel. No water in swimming pool.

Nice hotel overall ! A bit hard to find at first time, but then you orient rather easily. Not the richest part of Chisinau, but it is safe. The pool was empty and rather useless and breakfast was very very basic ! On the positive side, the staff, especially Edward was very very helpful. Just bear in mind they will ask you 3% uplift if you want to pay with a credit card. Moldova is not the best place to use a credit card anyhow so I ended up paying cash. All being said, I do recommend the hotel and I would stay there again if I happen to go back to Chisinau.

Nice hotel overall ! A bit hard to find at first time, but then you orient rather easily. Not the richest part of Chisinau, but it is safe. The pool was empty and rather useless and breakfast was very very basic ! On the positive side, the staff, especially Edward was very very helpful. Just bear in mind they will ask you 3% uplift if you want to pay with a credit card. Moldova is not the best place to use a credit card anyhow so I ended up paying cash. All being said, I do recommend the hotel and I would stay there again if I happen to go back to Chisinau.

It's more a pension, than a hotel. It wouldn't be my first option. I loved chisinau

It's more a pension, than a hotel. It wouldn't be my first option. I loved chisinau