Amazing large luxurious rooms, staff very nice, security high, location best for skyscraper view no question at the beginning of the bund

Amazing large luxurious rooms, staff very nice, security high, location best for skyscraper view no question at the beginning of the bund

The service was poor compared to the rate we paid for the stay.

The service was poor compared to the rate we paid for the stay.

Best hotel I have ever been to!

Best hotel I have ever been to!

Over rated Over priced Excellent location

Over rated Over priced Excellent location

Terrible experience , never back again

Terrible experience , never back again

Wonderful experience, meticulously clean, excellently maintained pool, concierge with great hospitality. Will stay at this hotel again.

Wonderful experience, meticulously clean, excellently maintained pool, concierge with great hospitality. Will stay at this hotel again.

Really enjoyed my stay!

Really enjoyed my stay!

I have stayed in many nice hotels, and this is the best hotel for sure.

I have stayed in many nice hotels, and this is the best hotel for sure.

Was supposed to get a complimentary upgrade due to my membership level, didn’t get one. Enquired and was told I had one already but I had the room I booked online, no upgrade added. Apart from that, nice hotel but they allow non hotel guests to que up for lunch an hour before it starts and so the entire entrance area is packed and kind of ruins the tranquility and vibe the hotel has. Super busy and the block the walkways.

Was supposed to get a complimentary upgrade due to my membership level, didn’t get one. Enquired and was told I had one already but I had the room I booked online, no upgrade added. Apart from that, nice hotel but they allow non hotel guests to que up for lunch an hour before it starts and so the entire entrance area is packed and kind of ruins the tranquility and vibe the hotel has. Super busy and the block the walkways.

The Peninsula never disappoints. The staff could've been more friendly but everything else was just perfect. It was a nice and memorable experience.

The Peninsula never disappoints. The staff could've been more friendly but everything else was just perfect. It was a nice and memorable experience.

Everything was good except that the shower booth door didn't close completely and the water was keep leaking and made the towels get wet on the floor. Other than that, it was very nice!

Everything was good except that the shower booth door didn't close completely and the water was keep leaking and made the towels get wet on the floor. Other than that, it was very nice!

Super wide king size bed. Can fit comfortably my 6 year old daughter! Very quiet environment as room is away from the lift Huge walk-in wardrobe. Became my wife's private space! Fantastic sound system for watching dvds.

The Peninsula Shanghai is a wonderful opportunity to enjoy the most exciting aspects of the city in luxury. The hotel is elegant and well serviced with outstanding staff. Access to the Bund with fabulous dining and site seeing opportunities could not be better. Our room was spacious and luxurious with ample storage and high end amenities.

The Peninsula Shanghai is a wonderful opportunity to enjoy the most exciting aspects of the city in luxury. The hotel is elegant and well serviced with outstanding staff. Access to the Bund with fabulous dining and site seeing opportunities could not be better. Our room was spacious and luxurious with ample storage and high end amenities.

Super wide king size bed. Can fit comfortably my 6 year old daughter! Very quiet environment as room is away from the lift Huge walk-in wardrobe. Became my wife's private space! Fantastic sound system for watching dvds.

We stayed at the Peninsula in Beijing and Shanghai. It is the best of the best! 24 hour room service! Best location. Awesome bar. Will be staying at the Peninsula if available at any city.

Such a classy experience and hotel. We went for my wife's birthday and were given express check-in and a free upgrade. Love staying at this hotel.

Room was too cold, CNN did not work, breakfast was poor, no skim milk, only one water bottle in the room

Great place to stay, service at top roof was not so kind. They don’t care if you are a guest, they want you to spend extra money to give a table with view otherwise they give a back table. So rude.

Great place to stay, service at top roof was not so kind. They don’t care if you are a guest, they want you to spend extra money to give a table with view otherwise they give a back table. So rude.

Truly superior in every way, definitely surpassing the two 5-star hotels in Tokyo that we stayed in before and after our journey to Shanghai. The room was spacious and well-furnished, with a big comfortable bed and great noise insulation. Even though we ended up with a room by the elevator, noise was never a problem. The bathroom was a spacious and beautiful marble chamber. Impressively, the room was wonderful down to even small but useful details, like the charging station built into the nightstand drawer, and the nail polish dryer at the makeup station in the walk-in closet. The common areas are opulent Art-deco styled, with a nice selection of bars and restaurants, plus a luxury shopping mall. The Michelin-starred restaurant lived up to expectations, and the other restaurants provided completely satisfying food as well. The view from the rooftop bar is quite impressive, probably the best view on the Bund side of the river, which means the Shanghai (Lujiazui, really) skyline is front and center. The location is excellent, being a convenient walking distance to the rest of the Bund and Nanjing road. Though not too near metro stations, getting around by taxi is easy and still inexpensive in Shanghai, and the hotel's bell captains were able to have taxis show up within minutes of asking. The staff to guest ratio was as good as could be expected. The service was courteous and efficient, highlighted by thoroughly helpful concierges and bell clerks.