I tried to cancel my reservation 5 days ago because our flight were canceled internationally and not able to rebooked our flights from Ca to Cebu I was not to cancel because it’s no refundable which I didn’t se it when I booked my reservation I also tried to get hotels.com and was unable to connect so I lost my money i that I was not pleased at all

I tried to cancel my reservation 5 days ago because our flight were canceled internationally and not able to rebooked our flights from Ca to Cebu I was not to cancel because it’s no refundable which I didn’t se it when I booked my reservation I also tried to get hotels.com and was unable to connect so I lost my money i that I was not pleased at all

The hotel location is good. It's a few minutes away from some fast food options, the mall and downtown. I'm just a bit disappointed with the condition of the bathrooms. The grout in the bathroom is nasty considering that it is a newer hotel. The toilet has a very pungent smell even after I had the guy who helped us with the luggage sprayed some chemicals in the bathroom. The bedroom area is clean but it is a bit on the smaller side.

The hotel location is good. It's a few minutes away from some fast food options, the mall and downtown. I'm just a bit disappointed with the condition of the bathrooms. The grout in the bathroom is nasty considering that it is a newer hotel. The toilet has a very pungent smell even after I had the guy who helped us with the luggage sprayed some chemicals in the bathroom. The bedroom area is clean but it is a bit on the smaller side.

Clean, comfortable, good value, friendly and helpful staff

Clean, comfortable, good value, friendly and helpful staff

The staff is very friendly and hard working.

The staff is very friendly and hard working.

It’s clean and nice conditions. I stayed few times at this place when ever I am in Cebu. Well price but no amenities.

It’s clean and nice conditions. I stayed few times at this place when ever I am in Cebu. Well price but no amenities.

The rooms are clean, the staff are very helpful and courteous and the hotel is close to everything.

The rooms are clean, the staff are very helpful and courteous and the hotel is close to everything.

Nice and clean hotel. Not annoyed by any traffic or noise

Nice and clean hotel. Not annoyed by any traffic or noise

We enjoyed our stay at S. Hotel. The hotel is well located. The room was small yet clean and comfortable. The bed was comfortable and the shower was hot. The wifi is good and the staff was very helpful and attentive.

We enjoyed our stay at S. Hotel. The hotel is well located. The room was small yet clean and comfortable. The bed was comfortable and the shower was hot. The wifi is good and the staff was very helpful and attentive.

This hotel has nice, friendly and efficient staff. The size of the room is sufficient. It was clean, has enough storage etc. Basically, everything that you need if you want to have a nice clean place to sleep after a whole day of going around Cebu. They helped us to arrange for transportation for our tour which was great. And the price of the room is great too and free wifi.

This hotel has nice, friendly and efficient staff. The size of the room is sufficient. It was clean, has enough storage etc. Basically, everything that you need if you want to have a nice clean place to sleep after a whole day of going around Cebu. They helped us to arrange for transportation for our tour which was great. And the price of the room is great too and free wifi.

Everything especially the service was good. The only thing that spoiled it was the noise coming from the room next door late into the night. Wasn't really the hotels fault, but it affected our stay as we couldn't get to sleep.

Everything especially the service was good. The only thing that spoiled it was the noise coming from the room next door late into the night. Wasn't really the hotels fault, but it affected our stay as we couldn't get to sleep.

Great experience overall, comfortable stay Friendly stafff

Great experience overall, comfortable stay Friendly stafff

I usually only leave good comments but this experience was aweful. Initially the reception wanted us to wait as they hadn't receive the online conformation of hotels.com (even though I showed them the email). I convinced them to let us in and that I would pay for the night if they didn't have the confirmation in the morning. We booked a very large bed room but were "upgraded" to a twin beds room because the other rooms were full. The smell of mold made it seemed like no one entered this room in the past 6months. No windows. We were exhausted (2am) after a long trip so we decided to stay. This was without accounting for the fact that the walls are paper-thin. You are basically sharibg one room between all the guests. At 6AM there were already a lot of noice. At 7AM, the house-keeping was banging on doors and screaming in the corridor. Worst experience ever.

I usually only leave good comments but this experience was aweful. Initially the reception wanted us to wait as they hadn't receive the online conformation of hotels.com (even though I showed them the email). I convinced them to let us in and that I would pay for the night if they didn't have the confirmation in the morning. We booked a very large bed room but were "upgraded" to a twin beds room because the other rooms were full. The smell of mold made it seemed like no one entered this room in the past 6months. No windows. We were exhausted (2am) after a long trip so we decided to stay. This was without accounting for the fact that the walls are paper-thin. You are basically sharibg one room between all the guests. At 6AM there were already a lot of noice. At 7AM, the house-keeping was banging on doors and screaming in the corridor. Worst experience ever.

I was travelling with my mom who is over 80yrs old and the hotel entrance is not on first floor need to walk few steps stair. Hotel have a unique simple open type of elevator like shiipping goods from first to second floor.

I was travelling with my mom who is over 80yrs old and the hotel entrance is not on first floor need to walk few steps stair. Hotel have a unique simple open type of elevator like shiipping goods from first to second floor.

Reasonable for the price,

Reasonable for the price,

Very nice and helpful staff, clean and spacious room, good value for the money.

Very nice and helpful staff, clean and spacious room, good value for the money.