Convenient for Southampton docks. Good breakfast. Didn't use the pool.

Our room was quite grotty and not particularly clean! Breakfast was just standard I would said. Nothing at all impressed me with this hotel. Shame, it used to be really lovely

Our room was quite grotty and not particularly clean! Breakfast was just standard I would said. Nothing at all impressed me with this hotel. Shame, it used to be really lovely

Dirty sheets, unhelpful staff and a terrible breakfast. Won’t be staying here again.

Dirty sheets, unhelpful staff and a terrible breakfast. Won’t be staying here again.

Great breakfast, flexible staff.

The hotel was a plantation style building on stilts built next to a zoo. We were wakened by beautiful exotic bird song ( not lions roaring as we expected). Food and accomodation was well presented and staff friendly. Overall a very unusual hotel tucked away in the Hampshire countryside.

The hotel was a plantation style building on stilts built next to a zoo. We were wakened by beautiful exotic bird song ( not lions roaring as we expected). Food and accomodation was well presented and staff friendly. Overall a very unusual hotel tucked away in the Hampshire countryside.

Our room had only one hand towel and one bath towel. There were no drinking glasses for water. The staff were friendly abd helpful.

Excessive noise in corridors in the middle of the night, there was a wedding who's guests were less than respectful to those of us not part of the wedding party. Dinner menu was no better than Weatherspoons.

The whole place just feels a bit tired

The whole place just feels a bit tired

Got woken up at 8am by fire alarm going off after struggling to sleep due to bed not being very comfortable. Lovely hotel though

We stayed for 1 night for a wedding we didnt use the pool as we didnt know they had one till we got there. No-one explained when it was open etc or what facilities they had on site. Room was big, but it didnt feel the cleanest. We were greated by a daddy longlegs on one wall and spider on the other. The bathroom door was in poor condition and so damaged by water it wouldnt shut. Shower was good and there was a bath tub. Bed was comfortable Breakfast was a bit of a waiting game. There were plenty of tables (but several needed clearing) they werent ready for next people. Hot food option, we had to wait ages with a plate of food for beans as they needed to be heated up. A lady next tonus had asked for a fried egg and it turned up 15mins after she had finished her food. That said the food was good it was just the service which was very slow and disorganised. Check in and check out were easy and price was reasonable. The ground were a mess. Just overgrown with weeds and looked unkempt. Its a woodland environment but there was rubbish in amongst it which was a shame.

We stayed for 1 night for a wedding we didnt use the pool as we didnt know they had one till we got there. No-one explained when it was open etc or what facilities they had on site. Room was big, but it didnt feel the cleanest. We were greated by a daddy longlegs on one wall and spider on the other. The bathroom door was in poor condition and so damaged by water it wouldnt shut. Shower was good and there was a bath tub. Bed was comfortable Breakfast was a bit of a waiting game. There were plenty of tables (but several needed clearing) they werent ready for next people. Hot food option, we had to wait ages with a plate of food for beans as they needed to be heated up. A lady next tonus had asked for a fried egg and it turned up 15mins after she had finished her food. That said the food was good it was just the service which was very slow and disorganised. Check in and check out were easy and price was reasonable. The ground were a mess. Just overgrown with weeds and looked unkempt. Its a woodland environment but there was rubbish in amongst it which was a shame.

Didn’t like anything and very over priced. Worst breakfast I have ever had.

The hotel is run down and needs some updating. The bathroom is tired with lime scale marks all around the back of the sink and down the tiles. The door didn't lock from the inside which I wasn't ideal either.

The hotel is run down and needs some updating. The bathroom is tired with lime scale marks all around the back of the sink and down the tiles. The door didn't lock from the inside which I wasn't ideal either.

Didn’t like anything and very over priced. Worst breakfast I have ever had.

The staff were friendly. Room clean. The outside view from the rooms is run down and overgrown

The staff were friendly. Room clean. The outside view from the rooms is run down and overgrown

Pool

Pool

A lovely hotel in a lovely setting Room and bathroom spotless and staff very friendly but I did have a couple of niggles

A lovely hotel in a lovely setting Room and bathroom spotless and staff very friendly but I did have a couple of niggles

Our pre-paid booking had not registered on the Marwell system, so check-in took quite a long time. The desk staff were quite pleasant and eventually resolved the issue and said that we had been upgraded to a Bridal Suite because of the problems at check-in. However, had we been newly weds we would have been disappointed by their idea of a bridal suite. The rooms all seem to have quite narrow, shared balconies, so you would not want to leave the patio doors open at night to get fresh air. We also had to wait with two other groups at the bar for between 5-10 mins because there were no staff in attendance.

Our pre-paid booking had not registered on the Marwell system, so check-in took quite a long time. The desk staff were quite pleasant and eventually resolved the issue and said that we had been upgraded to a Bridal Suite because of the problems at check-in. However, had we been newly weds we would have been disappointed by their idea of a bridal suite. The rooms all seem to have quite narrow, shared balconies, so you would not want to leave the patio doors open at night to get fresh air. We also had to wait with two other groups at the bar for between 5-10 mins because there were no staff in attendance.

Interesting place - a little tired and in need of some tic. Little things: no drinking glasses in room, only one bath towel and very dirty carpet in dining room. Otherwise ok

Interesting place - a little tired and in need of some tic. Little things: no drinking glasses in room, only one bath towel and very dirty carpet in dining room. Otherwise ok

The room was close to the hotel entrance but we had a nice quiet stay and slept very well except for the doors banging closed in the morning. Could not make out if this was staff or guests. We did not dine at the hotel so cannot comment about the food or other facilities. Overall a nice hotel.

The room was close to the hotel entrance but we had a nice quiet stay and slept very well except for the doors banging closed in the morning. Could not make out if this was staff or guests. We did not dine at the hotel so cannot comment about the food or other facilities. Overall a nice hotel.

The staff were friendly. Compliments to the chief, my evening meal was superb, restaurant staff were friendly. The room was very basic as was the furniture The bath had a lot of unsightly marks. There was rubish under the settee, and one of the sinks in the bathroom was dirty.