nice staff great location for the airport

outdated decor and more expensive that s 4 star hotel in London

neat location tucked away smart friendly staff trendy atmosphere and dining room concept

felt the dining room environs changed rapidly at the end

location

wet and rainy walk outside for breakfast

friendly staff, good standard of accommodation

nothing

Friendly reception. Clean and basic.

Basic breakfast.

location

room smelt very musty. the inside door handle broke off at night and we had to get the night porter to fix it.luckily we didn’t get locked in .

The location was near a nature reserve and in a quiet area

nothing comes to mind

The bar and restaurant area was really cosy and inviting

The room was pretty rank. Really old, very basic, air con was basically non existent and there was no hot water for a shower in the morning.

good location and the food, entertainment was excellent in the bar

no refill left for tea,coffee sugar,and milk

Friendly staff. Great location. Dog friendly.

Unfortunately the room I had was on the carpark side of the building so I could hear the cars coming and going throughout the night.

nice size room, with access to patio and garden

no air conditioning or even a fan in the room on what was a very hot evening. there were no windows to open, only the double doors to the patio which for security reasons you don’t want to leave open while you are asleep. there used to be aircon but it’s been removed.

The bed was comfortable

The room decoration was extremely dated and worn. The walls were paper thin and we could hear the people in the next room talking. We had a front downstairs room and were disturbed early in the morning by people walking past.

everything,the staff were very friendly,and it even turned the receptionist Nikki was someone we were at school with over 35 years ago😁

nothing

Excellent Staff. Very nice breakfast and the location was perfect.

Rooms are a little tired, but fine for the price.

Dinner was lovely, although we were placed where there was a live singer later on. We were not told this so had to leave after the first song. Location was spot on, we have used this hotel before. The receptionist was friendly.

Firstly the bed was lumpy also quite small. The bathroom had black mould around the sink. The room seemed a little tired. Same in the restaurant, although the food was great, staff were friendly, it is noticeably worn.

Room was great breakfast was spot on.friendly staff throughout our stay.nice and quiet at night.parking great

Nothing

Facilities - bar and restaurant in separate building. Unpleasant smell outside room. Receptionist very unhelpful when a relation who joined us next day tried to check in. We were all going to a funeral at 3pm but when she asked if any rooms were ready so she could check in she was very forcefully told there would be no check in until 2pm while cleaning staff had very clearly already finished several rooms. We were therefore pushed for time when it could have been so much less stressful.

plenty of parking easy access to M27

There were people sitting right outside the front of my bedroom making quite a lot of noise.