It was a long walk to my room and I had to climb stairs to get to the lift. During my 3 day stay I had to get my key card renewed 4 times, which involved walking all the way back to reception and back to my room again. When I checked in I was originally given the key to a room that was already occupied. I walked in on a couple .

It was a long walk to my room and I had to climb stairs to get to the lift. During my 3 day stay I had to get my key card renewed 4 times, which involved walking all the way back to reception and back to my room again. When I checked in I was originally given the key to a room that was already occupied. I walked in on a couple .

We wanted a quiet break and this was perfect . The set up of hotel was easy to get used to . Variety of food and drinks excellent . Comfy rooms . Beach access very nice into a really nice beach also

We wanted a quiet break and this was perfect . The set up of hotel was easy to get used to . Variety of food and drinks excellent . Comfy rooms . Beach access very nice into a really nice beach also

The hotel is in perfect spot quite place, close to airport and just infront of beach. All inclusive was a good offer. Food was good just depends what you like. Hotel was clean and friendly staff. Will recommend anyone

The hotel is in perfect spot quite place, close to airport and just infront of beach. All inclusive was a good offer. Food was good just depends what you like. Hotel was clean and friendly staff. Will recommend anyone

Went here last year, where i gave a 5 star review (hence returning). The property condition seems to have worsened over the year with no evidence of maintenance. Check in was delayed 3 times, not what you want with 2 kids after 7 hours traveling. On the plus side, the facilities are great as is the location of the hotel, staff are all friendly and kids entertainers are great as too is the food.

Went here last year, where i gave a 5 star review (hence returning). The property condition seems to have worsened over the year with no evidence of maintenance. Check in was delayed 3 times, not what you want with 2 kids after 7 hours traveling. On the plus side, the facilities are great as is the location of the hotel, staff are all friendly and kids entertainers are great as too is the food.

We were all inclusive and had to eat out every meal. The food was dreadful. The restaurant was drab and dreary. Resembles a school canteen. Entertainment was more for families than couples. This holiday ended us costing us a lot of money. One bar opened and you had to queue for ages. One of the worst all inclusive hotels I have stayed in.

We were all inclusive and had to eat out every meal. The food was dreadful. The restaurant was drab and dreary. Resembles a school canteen. Entertainment was more for families than couples. This holiday ended us costing us a lot of money. One bar opened and you had to queue for ages. One of the worst all inclusive hotels I have stayed in.

We were very well taken care at Sol Lanzarote, the rooms were amazing, with a great view, the staff was incredible (especially in the dining room). The only downside is the excessive noise: most of the people want to relax but have to listen to loud techno on the pool due to some fitness activity for 3 people. Also, why do we have to have breakfast with loud music outside? Considering the target audience (families and older people), I can´t think of anyone who is happy to start the morning with loud techno.

We were very well taken care at Sol Lanzarote, the rooms were amazing, with a great view, the staff was incredible (especially in the dining room). The only downside is the excessive noise: most of the people want to relax but have to listen to loud techno on the pool due to some fitness activity for 3 people. Also, why do we have to have breakfast with loud music outside? Considering the target audience (families and older people), I can´t think of anyone who is happy to start the morning with loud techno.

- Excellent location, right by a lovely beach - Good size rooms - Fun activities for the kids (at the pool, and kids party in the evening) and shows for the grown-ups (magic, music,...) - Beautiful pools, but water is a bit cold - Nice choice of food at the restaurant and the bars - Super friendly staff

- Excellent location, right by a lovely beach - Good size rooms - Fun activities for the kids (at the pool, and kids party in the evening) and shows for the grown-ups (magic, music,...) - Beautiful pools, but water is a bit cold - Nice choice of food at the restaurant and the bars - Super friendly staff

Great place, that good i think well book again next year. Food was excellent, right on the beach and plenty for the kids to do, spacious room.

Great place, that good i think well book again next year. Food was excellent, right on the beach and plenty for the kids to do, spacious room.

Pros: Great Location for an easy trip. Lovely, helpful staff and a great selection of food always available. Drinks were good for an all-inclusive. Most other things great for the price, really would go back again. Cons(small things): Coffee could do with an actual bean grinder rather than powder, to go above and beyond. Never been charged to use the safe in a hotel before, bear in mind. Also deposit for towels, bit odd. Overall a great stay and would really recommend.

Pros: Great Location for an easy trip. Lovely, helpful staff and a great selection of food always available. Drinks were good for an all-inclusive. Most other things great for the price, really would go back again. Cons(small things): Coffee could do with an actual bean grinder rather than powder, to go above and beyond. Never been charged to use the safe in a hotel before, bear in mind. Also deposit for towels, bit odd. Overall a great stay and would really recommend.

Stayed at the Sol 2 years ago & we couldnt fault anything, however this year i did not think the rooms were cleaned properly the sheets were never changed & the floor was only cleaned once in seven days we had to wear slippers or shoes because the floor felt so dirty apart from the room everything else was great, we had a fab holiday & would definitely return if the rooms were cleaned properly.

Unfortunately there was noisy building wirk that we was told about. Hotels.com were not interested when i raised this issue with them.

Unfortunately there was noisy building wirk that we was told about. Hotels.com were not interested when i raised this issue with them.

It was good Staff was wonderful

It was good Staff was wonderful

All inclusive was very good. Alcohol could have been watered down though 😭

Hotel was great the food was not the best cleaniness

Hotel was great the food was not the best cleaniness

Great 4 night stay. Beds not the best. Room was clean. All-inclusive food was average but plenty of choice. Pool area was great but beware the towels start going on sunbeds early and the usual nonsense of not seeing anybody on them until gone dinner somtimes

Great 4 night stay. Beds not the best. Room was clean. All-inclusive food was average but plenty of choice. Pool area was great but beware the towels start going on sunbeds early and the usual nonsense of not seeing anybody on them until gone dinner somtimes

Nice resort with an amazing staff.. We had just a lovely stay, 3 big pools plus one small for infant,which was perfect for us. The hotel is right on front of the beach and the old town is only few min away by taxi (for a 6€ ride) there is also a small area, 3min walking distance, with pubs and some shops. The only bad things I can say about the hotel are: the alcholic drinks are horrible, very cheap quality (but you can pay and get the good stuff), the food is ok nothing great, but everything is made up thanks to all the amazing stuff always willing to help and make your stay as much comfortable as possible. Special thanks to Rene at the buffet, Alberto at the bar and Aleks the housekeeper. Overall a very nice holidays

fantastic room and fantastic location

fantastic room and fantastic location

Great hotel, stopped here before and would again, the all inclusive is now local spirits and drinks and cocktails, water bottles have been stopped to cut on waste, so bring a bottle to refill. The staff are lovely, fani on the bar is a bit miserable but 99 percent lovely. The hotel is clean and have great facilities and its in the quiet end of puerto del carmen in Matagorda only 5 mins in a taxis from airport.