Somewhat overpriced hotel, but good location.

Everything was wonderful

generally we were satisfied, it was amazing to be there. i love the staff very polite and friendly.

From checking in to checking out the customer service was awful. They claim to be a 4* hotel however their is no room service or wifi in the bedrooms apart from the main reception area. The porter refused to help with taking the luggage to the bedroom and taking out from bedroom. I paid for a double room with double bed and sea view and was given a room with two single beds and no sea view. When asked why they refused to provide me with a reason. The breakfast and dinner buffet hardly had enough food. They close restaurant at 20.30. Very frustrating and awful stay for me and my husband.

The staff are very

Really nice hotel would stay here again

Very good Everyone in hotel staff and restaurant

Having returned home to find my entire hotel bill has been duplicated/taken 3 times, whatever positives of this hotel are completely overshadowed by this incident. I spoke to the hotel manager at the time in regards to my concerns over the duplicate payments after being told they had been “rejected”, which was refuted by my bank who confirmed they had been approved. The hotel insisted this couldn’t possibly be the case! I now find myself in the position of having to spend my own time and effort recovering these monies. In the meantime the hotel refused to return my passport on the basis I hadn’t paid for the room! DO NOT book this hotel unless you pay in advance. It’s either a scam or complete incompetence in regards to the front desk at this hotel. Deeply unhappy with the whole experience.

In general I would recommend the hotel. The animation and service is good. Tips I would give tot the waiters to be a little more friendly. For example to say goodmorning or hello to everybody, even if they are used to unfriendly clients. One downside is that we Found cigarettes underneath the seat and our lavabo was Broken and only fixed on the last day. The cleaning lady left the lavabo full with water. We understand that it is difficult tot do good for everybody, so we were happy in general.

Very good hotel with great staff who do their best to make your holiday even better. Animation, waiters, reception everybody work hard and make you smile all the time. Territory is big and comfortable for relaxed time. Food is good enough. Would sure come back in summer