Thank You Very Very Very nice Place

Thank You Very Very Very nice Place

As this was a vacation rental, there was no 'service'. Not a problem. I did notice that there was a hole in the wall. The bed was somewhat softer than my personal preference.

As this was a vacation rental, there was no 'service'. Not a problem. I did notice that there was a hole in the wall. The bed was somewhat softer than my personal preference.

good

good

Rate not worth it. No daily service and only two toilet tissue provided for a week stay

Rate not worth it. No daily service and only two toilet tissue provided for a week stay

Shower curtain was stained, tub drainage was bad, mattress hadn't had any cushion..... I didn't know it was managed by third party. I'll never book anything with Expedia anymore

Shower curtain was stained, tub drainage was bad, mattress hadn't had any cushion..... I didn't know it was managed by third party. I'll never book anything with Expedia anymore

It was a very spacious unit. would love staying there again.

It was a very spacious unit. would love staying there again.

Location was perfect!! And room was clean. But 1.Door of closet does’t on the slide, it’s very hard to open. 2. Table shook terribly, hard to eat and write.. 3. The most of all, bed is sagging in the center, 2 people moves toward to center, hit each other all night. And uncomfortable.

Location was perfect!! And room was clean. But 1.Door of closet does’t on the slide, it’s very hard to open. 2. Table shook terribly, hard to eat and write.. 3. The most of all, bed is sagging in the center, 2 people moves toward to center, hit each other all night. And uncomfortable.

Price was good, close to Ala Moana Mall and Park.

Price was good, close to Ala Moana Mall and Park.

The property is in a convenient location. However, it's not managed by the hotel, but through a different real estate agency. Its check-in is still done by the hotel though with a very long line around 4:00 pm. It took us over an hour to get through. This is unexpectedly long wait and upset some family members.

The property is in a convenient location. However, it's not managed by the hotel, but through a different real estate agency. Its check-in is still done by the hotel though with a very long line around 4:00 pm. It took us over an hour to get through. This is unexpectedly long wait and upset some family members.

We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.

We booked a 2 bedroom suite and loved it. The unit was on the 34th floor and was spacious with multiple lanais in each room. The kitchen was stocked with 2 blenders which we did not use, but a rice cooker which we used everyday! I would rent this unit again for the size and location. We found that parking was only difficult to find if you come back very late in the evening; this wasn't a problem for us, because we were always back before 9pm. I would absolutely stay here again.

This is a nice area. There’s a bridge to the nice outdoor shopping center next door on the second floor. It’s a well recognized hotel in Honolulu, however when you book through Expedia, you’re getting a sort of Air Bnb deal. So you’ll have to sign a contract that you’ll take care of the room you’re given, that you acknowledge the private company’s rules, etc. Yet the room is like any other room in the hotel… so I didn’t understand that. Nonetheless, it was a great stay. In a great area. If you don’t wanna do the walk to Waikiki, Uber/lyft is like a $7 - $12 ride depending on what time you order it. Ala Moana beach park is 2 cross walks away. That’s one of the best perks of staying at this hotel as well because it is beautiful there and less of a crowd than at Waikiki and you can catch a beautiful sunset.

Room should be cleaned every couple of days

Great location right next to Ala Moana Shopping Center. The room was clean although a little worn in places. The refrigerator was hard to open but worked well. The view was great. The room could have used a little table to eat on. We got locked out once but the hotel staff was very efficient in coming to help. Very convenient location if friends/family are going to be picking you and driving you around.

Great location right next to Ala Moana Shopping Center. The room was clean although a little worn in places. The refrigerator was hard to open but worked well. The view was great. The room could have used a little table to eat on. We got locked out once but the hotel staff was very efficient in coming to help. Very convenient location if friends/family are going to be picking you and driving you around.

The stay was alright I paid for an ocean view but ended up with a city view very disappointing

The stay was alright I paid for an ocean view but ended up with a city view very disappointing

I was dissapointed in the room. Its old, outdated and an extremely basic hotel room. The hotel Ala Moana Hotel is nice, I would suggest booking directly with the hotel, at least you will get maid service. You might as well pay the higher price because the cleaning charge of 130 you could probably get a suite. A/C either hardly worked or periodically it would free you. Coffeemaker with no coffee. MAKE SURE YOU READ THE FINE PRINT. The price may look good but when you add on the cleaning and "owners" fees, its way more than it appears.

I was dissapointed in the room. Its old, outdated and an extremely basic hotel room. The hotel Ala Moana Hotel is nice, I would suggest booking directly with the hotel, at least you will get maid service. You might as well pay the higher price because the cleaning charge of 130 you could probably get a suite. A/C either hardly worked or periodically it would free you. Coffeemaker with no coffee. MAKE SURE YOU READ THE FINE PRINT. The price may look good but when you add on the cleaning and "owners" fees, its way more than it appears.

The hotel is great, I love the staff, the area and Starbucks in the lobby. I stayed in a condo in the hotel this time and I’m not sure I would do it again.Since it’s owned separately I couldn’t Ask the front desk anything. I do not have any hot water the first two nights, it was cold this trip and the heater did not work and there is not an extra pillow or a blanket. The bed only had a sheet and a light blanket on it and the pillows or small squares.

The hotel is great, I love the staff, the area and Starbucks in the lobby. I stayed in a condo in the hotel this time and I’m not sure I would do it again.Since it’s owned separately I couldn’t Ask the front desk anything. I do not have any hot water the first two nights, it was cold this trip and the heater did not work and there is not an extra pillow or a blanket. The bed only had a sheet and a light blanket on it and the pillows or small squares.

Filthy room. Exorbitant cleaning fees for a place that wasn’t clean? Feel like I should be reimbursed somehow.

Filthy room. Exorbitant cleaning fees for a place that wasn’t clean? Feel like I should be reimbursed somehow.