Your dedicated cleaning staff.

That you advertise this as a waterfront property, it is not. The parking garage is a total hole, not fit!

Location was good, easy walk to harbour and restaurants. Breakfasts ok but not much variation. Food in restaurant good.

Staff could have been more welcoming. Staff in the Pinnacle quite friendly but not in reception. Lots of bus tours coming and going. Could be noisy at night. Room tired and underwhelming. Didn't get serviced one day.

Convenient location to downtown, staff very friendly

The carpet in our room was old and dated. The price was high.

View of harbor and close walking to downtown sights.

Sauna was out of order.

Good location, nice bar, breakfast

Pool area and facilities were slightly tired and could use updating

Loved there was an on site really good restaurant.

one night in St. John’s.a dark and rainy/foggy. we didn’t venture out. The restaurant was good.

We are staying at this hotel quite often. Location is perfect, staff is great but needs to pay attention to the bathroom facilities. Were struggled to turn on/off the shower and water is not running down properly.

Room was spacious, very clean, staff were all nice. There was construction being done on the parking garage which made it a little trickier, but overall everything met expectations.

friendly staff and wonderful view 😊

nothing

Nice hotel with a great location.

No dislikes.

cleanliness, staff was amazing

I didn’t find the bed very comfortable

close to convention centre

nothing

We always love our stay with you! We absolutely love your restaurant downstairs great food