I Love the location of the Hotel. The room was Great, the bathroom was outdated, But It All worked for my Family.

Ubicación y atención en el desayuno

Habitaciones con olor a humedad , y poca atención al huésped en el check

This was the nastiest hotel I’ve ever stayed at. It gave gutter butt run down motel 6 vibes. If I were a prostitute I wouldn’t even sell ass in this hotel. It’s that gross. The ceilings had cracks in it. The paint was peeling in the bathroom and the phone didn’t even work.

The cleanliness… and got the nerve to charge almost $300 for 1 night. THE NERVE. It was so nasty I swear the room had bed bugs. I didn’t even want to take my damn shoes off or put my things on the ground. I had to sleep on top of the covers and use my travel pillow. It was absolutely unacceptable. The staff did nothing but say oh sorry:

la ubicacion esta perfecta

el ascensor esta ya muy antigua

La ubicacion e instalaciones

Location

The staff was rude and unprofessional ! They projected the it’s not my problem so deal with it !

I liked the location as the hotel is located within walking distance to several stores and Bayside Market. The hotel rooms were of nice size.

The hotel was extremely dated and in immediate need of upgrades. The rooms were dated with old furniture. The bathroom was in definite need of some TLC. The shower had black areas in the tile and corners of shower wall and tub. The area around the toilet was not the best either. The toilet was extremely close to the sink with no sink space at all. Everything about the room screamed I dont want to sit here or bathe here. The beds were comfortable but there was trash such old coffee lids left on the floor between the bed & night stand from previous guests. The power outlets in the room were also very dated and did not work. I cannot remember the last time I stayed in a hotel where you can actually unplug the lamps and etc in the room. The elevators were also extremely small and ended up not working and we had to take the stairs from the 8th floor. Which at several times was a major inconvenience and just not possible because we had my elderly mother with who is not able to walk stairs at all. We ended up having to wait up to 15 mins or more for an elevator. Overall the hotel really needs to be upgraded especially for the amount of money we paid just for one night. Almost $400 for one night is a lot for such substandard facilities. On top of that, because we booked through booking.com we did not receive the drink allowance or ticket for the "on site restaurant". Which honestly for what we paid vs what we had to endure, we definitely should have received some type accommodations. Would my family and stay here again on our next trip to Miami...absolutely not!

Location to the port

The room had a strange stinky smell, it felt wet inside the room. The caulking around the tub was gross, cracks in the drywall, the kitchen light didn’t work, the carpet was dirty, our pillow cases were dirty as they still had makeup on them presumably from the guest prior. And the breakfast that was “free” was not good. Very limited options.

Localizao e ótimo café da manha

Zimmer grosszügig (Suite), mit schönem Blick auf den Hafen und die Schiffe, Lage des Hotels

Die Lobby schmucklos, gilt auch für das Restaurant wo die Preise zu hoch waren

Apenas la ubicación.

La estructura del hotel es la peor que estuve de todos IHG. Viejo, mal cuidado y con personal de baja atención a cliente.

My family and I love the location of this hotel. It's a little outdated, and maintenance is needed throughout the rooms. It's okay to stay for a day or two.

Clean room and lobby. Staff was extremely helpful.

Parking was expensive and usually included at every hotel I've ever been to.

Outdated and no coffee station in the room as previously advertised. Wifi signal was very low, could not do anything.

Close to Port of Miami. The staff was marvelous.

Beds were very uncomfortable.

The location was good

The breakfast was a joke don’t do it. $30 for scrambled eggs someone added water to. Also when we were there the elevators were not working and if that wasn’t bad enough the stairways lead you to a back alley! This place is trash

Location

Bed bugs

Omitido

Nos robaron

There was no breakfast offered

Location

It is rundown. Carpets aren’t vacuumed well

très bien situé, confortable et personnel vraiment sympa

j'ai tout aimé

MUY BUENA UBICACION EL CHICO DE LA RECEPCION EXCELENTE SERICIO AL CLIENTE SUPER FORMAL SIEMPRE PENDIENTE

Location. We were able to leave our bags safely at the hotel while we went exploring the day of the start of the cruise.

The pool was broken and I suspected our room had flooded as the carpet was wet and the room had a musty smell. We flew in very late and we were exhausted. I did complain the next morning of the terrible condition of the room. That room is unhealthy and should never have been rented. When we left the hotel the person supervising our baggage said when the cruise was over we could come leave our luggage so we could site see until it was time to go to the airport. We were delighted with him. However, after we had taken a cab from port to the hotel a very rude and grouchy lady- who said she was the manager - said she would not hold our luggage. So we missed a day of site seeing.

The location is close to most things.

The carpet in the room is old ,brown and needs to be removed.

Nothing

It was mold everywhere in the rooms. The entire hotel smelled like mildew. I couldn’t even shower because mold was in the tub.

Check in

Beds,dirty, they don’t upgrade anything

Staff

My room was filthy and smelled of mold and mildew, and my carpet was wet.

Best location next to BAYSIDE Marketplace downtown Miami.

"Valet" parking only...You park by yourself and says valet parking..$45 per day.

N/a

Not clean smelled horrible and

The room was very clean and confortable

I would like a small breakfast included. Not to pay it extra, the price for the room was high to not include a breakfast