location was close to the children’s hospital

elevator was out of order. tv had poor reception. no refrigerator in the room.

I really liked the staff

Beds were lumpy- no microwaves in rooms

Easy and free parking, accessible parking lot. East to navigate since we had never been there.

none

The room itself was very comfy and clean.

The pool was disgusting. We had several kids being unattended by their parents for a soccer tournament and it was by far the nastiest water I have ever seen. We walked in and walked right out. Staff told us our room wouldn't be ready for an hour even when it was ready the whole time. Don't even get me started about the elevators. They have 4 elevators and only one of them worked and the door would open before the elevator came to a complete stop. There were some extra elevators in the Janitors closet that we did not feel comfortable using.

The room was nice and staff. Good location. Yummy warm cookie.

No refrigerater Screaming unsupervised kids No included water for coffee...$3 a bottle? Only one desk clerk at busiest time.

clean

n/a

clean, friendly, and comfortable!

No complaints!

location and quiet.

remote for tv didn’t work. Ask to have it fixed. was told a new one would be sent to our room. Never received

Didn’t eat breakfast

Elevators were hit or miss not working all the time. Pool room could use updating.

All

The only thing all the elevators weren't working.

Location, comfortable, quiet.

Fresh cookies we were given; very friendly and helpful employees at front desk

No microwave in room Breakfast should have been included, not $20 per person No counter top in bathroom for toiletries Tub bottom looked stained Some elevators not in service