Location

Beds wasn’t comfortable and tv had very few channels! Really pricey considering the poor amenities

Location was about it

Room was dirty.. TV was dirty and only 2 channels worked.. no soap to wash hands after going to the bathroom.. no hairdryer.. no coffee or breakfast ready in lobby at 7:30am … pool was cloudy… walked in to check in and they were talking about lice in one of the rooms.. it was very disappointing & we won’t be going to another courtyard if I have anything to do with it.

Front desk clerk was friendly

Bathroom floor was filthy. Had to clean it myself. Bed was very lumpy. Sheets were threadbare. Will not stay there again. We come to Jackson quite often to visit family.

We did not eat in the hotel because it was not included in the rate. We went to eat somewhere else.

Not applicable to our situation.

The location was great. The pool area was terrific for the kids.

We had to ask for another room Becaause our bed reeked of urine. A previous guest had apparently had an accident and it wasn't detected when the sheets were changed.

Room smelled. A/C was not working and the temperature was at 78°. Hotel would not fix the issue and said they had no other rooms. Couch and ottoman in room was filthy. Would not recommend to anyone especially for that price! Holiday Inn Express down the street was a 1000% better and had cold A/C for less money and they gave us a welcome bag with snacks and were very friendly unlike the staff at Courtyard.

Exceptional staff, comfort, location, and delicious food at the bistro bar. Cozy and welcoming!

Such a friendly staff, room was very comfortable and clean!! Very happy with our stay! Most likely will stay there on our return trip 🙂. Thank you!