Clean and well kept facility

The indoor pool wasn’t clean

It was nice being able to check in later than 5:00. We liked that the Welcome Center was open 24 hours. This made it very convenient for us. We also liked the free coffee and doughnuts/pastries. Pamela was amazing!! She was so helpful, friendly and knowledgeable and really made our stay wonderful. We liked having the two bedrooms and the kitchen. We also enjoyed the outdoor swimming pool and the free washer/dryer were a nice bonus. Another plus was the complimentary (except for tips) golf cart shuttle to and from the beach. The drivers were so friendly and it was a quick 5 minute ride to the beach. The welcome basket with popcorn, laundry detergent, coffee, etc. was also a nice touch!

We were disappointed that we had to move from one villa to another half way through our stay. We did not realize we would have to do this when we booked and only found out 2 days before we were leaving for our vacation. This needs to be spelled out on the Booking.com website in the future so that people know this in advance.

Very clean room and property!

Nothing

We were able to check in at the desk up the hill to pick up the keys because we arrived late that evening and it was very smooth and the people were nice.

There were wasps in the unit. I think they should really consider updating the units.

Staff wonderful here. Rooms were very clean and nice. Plenty of cooking utensils.

everything

the water in the jacuzzi smelled weird

It's a cute little place that seems to have been quite recently renovated, nothing fancy but everything's in excellent working order and incredibly clean. Add a nicely equipped fitness center and indoor pool with jacuzzi to that. Outdoor pool was open too but we didn't risk it in November. Very friendly staff doing an excellent job. It's not right on the beach, if that's what you're looking for, but was perfect for us. We enjoyed having to actually walk and just making a couple of trips a day to the beach or to Coligny plaza, or to some nearby restaurant were able to make our daily step count with ease. Plus there is a shuttle (golf car) that will take you places if you are not up for that walk or had one too many cocktails on the beach or at Coligny.

As to the negatives, THE LOUDEST air conditioning system and fridge I have ever encountered. The fridge would literally jump scare you out of your sleep as it starts despensing ice (which you can turn off) or just hiss (which you can't do anything about( in the middle of the night. Same with AC which comes on with a force of NASA aircraft being launched into space. And if you will keep it off, your children will suffocate in that little double bedroom with no wi down. I usually sleep very well while at the beach but this unit resonated negatively with our family in that regard.

Nice and clean room. Full kitchen with silverware, oven, dishwasher, and plates.

Cell phone reception in room was spotty