La ubicación

El precio que pagamos no está en acorde con las instalaciones. Pasamos frío, no funcionaba bien el aire caliente. No disponíamos de mantas. Ni un vaso para dejar los cepillos en el baño. Del frío que hacia las toallas estaban húmedas. Es un lugar para ir en verano pero no cuando hace frío. No está preparado. Sin ascensor. No entiendo como booking acepta estos alojamientos. Quizás en otra temporada se puede acceder, pero no en otoño, invierno.

Clean and not smelly.

The property location was convenient and the staff was very cooperative.

The wifi was terrible and wasn't working in most parts of the room. When I complained they said that it is the service provider's problem. Overall I felt I paid too much close to 200 EURO per day for this room too high. I wasn't aware of the lift's non-availability. We were on the top floor. It was difficult to lift luggage up there. Since three of us were there we somehow managed to carry our luggage. Otherwise it would have been very difficult.

location and quiet

lack some stuff like shampoo body wash, elevator and you can not get check in early

The location is good, and it was clean. For a short stay it was ok.

It was extremely basic, a very bare room; for the price you´d expect a slightly higher level of comfort, there were no extras at all that you would typically expect to find in a hotel room, like hairdryer, a glass/mug, pen, extra blanket...nothing. The water for a shower was not hot, it was slightly warm, and the internet didn't work.

Nothing

Narrow building doors, narrow corridors, no elevator. Simple rooms with outdated equipment. None of this mattered, the worst part was the terrible service which became a nightmare for my son and me on our trip. No comments allowed, any comments he will dismiss and may threaten you to inform the local police who do not understand English. For safety and a normal night's sleep, I paid 14 nights for only 2 nights and moved to another hotel—a very heartbreaking experience.

A very, very bad accommodation experience. Both for room facilities and hotel service, it was the worst I have experienced in decades of travel. And I paid for reservations from the 1st to the 21st for a total of 1900.7 Euros, an average of 95.035 Euros per day. But combined with our local experience, this bad hotel is only worth staying in if it's 20 euros a night and you have to be prepared to not care about the health and emotional risks. 1. This price is very high for the area. The hotel is eerie and scary and I never saw a single person during the first week. The front desk is always closed and there are no other guests and the hotel only provides small soaps and towels. There is a Rafa Nadal hotel about 15 minutes walk from this hotel, very, very friendly, 125 Euros per night including two breakfasts worth 24 euros, free GYM and a spa, and excellent accommodation and service, the hotel also has a restaurant as well as a cafe, very safe and friendly. I am posting a comparison here. A month's rental in this area costs around 700 euros, so don't stay here for either long or short-term rentals. 2. After a long journey, we arrived to find no reception at all and entered the narrow, one-person-at-a-time building door via the information code sent by the hotel, no elevator, into a dead-end hallway that opened to poorly equipped rooms. Because of Visa, I requested an early check-out on the other reservation (7th-21st) to the 15th and was refused by the owner as they had already deducted the 7th-21st completely on the 24th. I wished to call to communicate and he just hung up on me. I had to send a text message hoping he would understand but was met with a very strong refusal.

3. I stayed up almost all night because the blanket was probably not very clean, my skin was itchy and allergic and the air conditioning was very loud. I texted the next day to explain that I was threatened by the owner that everything was fine with them and that I was like this because I wanted to check out early and that he was going to consider calling the police. I was alone with my son and the owner was aware of this he hit on my fears of "safety" and I asked booking.com and looking for help but the booking was no any way to help at all. 4. After that we had mosquito bites, inexplicable shouting from outside the building, doors that didn't open properly, etc. We only stayed 2 nights out of our 2-week stay from 7-21 for safety and our health, which means we spent 21 nights but only stayed 9 and it was a very bad and unhappy stay. 5. We understood from the locals that this hotel is usually not occupied by a single person, we traveled from New Zealand because it was too far away, I booked it very early, not expecting it to be a nightmare in my decades of travel. I hope to tell you from my harrowing experience, never stay in this hotel unless it is 20 euros a night, too unaware that you have to trade your health and happiness for it. 6. Another small thing, on the booking instructions the hotel said it would clean every day, but when I asked for cleaning after I suffered the first day of allergies, they sent a message saying they would only clean 5 days a week. When I requested and discussed checking out early, they said to respect their policy, but when I asked for a cleaning they had their own reasoning.

The door couldnt be unlocked and i was stuck in the room not knowing when i can get out