The price was really fair for new year period.

A pair of towels were not provided. When asked for it they gave to us only one and only a few hours later. The room was not very clean.

The staff was efficient and trustworthy.

The check-in time was after 4pm and it was not be able to change. There was no staff, so the door was closed until 3:47pm.

Easy check-in and check-out process. The room had everything I needed including breakfast, coffee maker (Nespresso style), toaster, fridge, room heater and fan. The staff at the Front Desk and housekeeping were friendly and helpful. I didn't get the chance to try the Pizzas at the bar/restaurant, though I could smell it along the corridors upstairs. I hear they are quite good and well-known in the area. Will have to go back sometime to try it. 😊

1. The TV remote control was not working, so I had to manually turn the TV on and off, switch channels, volume control, etc. The remote control itself seems to be "working" as it had Duracell batteries in them, with the lights flashing on the on/off button on the remote, but the remote control is not synched with the TV, both were of different brands. 2. Also, the room could use a small waste paper basket. 3. The bathroom could use an anti-slip rubber floor mat and bath mat, etc. One floor mat on the floor next to the bathtub, and maybe one in the bathtub itself.

Lovely location, good transport links, shared bathroom was spotless, excellent breakfast - kitchen amenities and breakfast provided in the room gives guests total freedom. Really appreciated the 24 hour access to the property for guests (as the pub closes at 12pm). Generally this property is great value for money and exceeded my expectations

Though spacious, the bed was a little on the firm side.

Very nice breakfast provided in the room. Bathroom (shared) was very clean. For a London property very fair priced! I would definitely stay here again.

Could do with some minor repairs / updating. Bath robes and towels in need of replacing due to wear (were perfectely clean though). Overall still a very nice experience and as stated before I would stay here again.

it was close to the o2

Too noisy. nothing ready when we got there. There was milk that had gone off in the fridge

The room was nice, bed was enormous and had all facilities such as kettle, toaster and coffee machine. had your own little fridge. Bathroom which was shared was nice. Staff/Cleaners were very nice and welcoming. Happy to answer about a million questions we had about london since we had never been before.

There was a lot of items broken when we arrived such as TV and some fixtures. Could not use wardrobe. Breakfast was disappointing as only got given couple slices of bread and a jar of cornflakes which tasted like they had been there for a while. Bathroom was nice but shower was not great, as it kept turning off or going cold. Had to have a member of staff come and take a look and had to wait for boiler to be switched on etc. After a long and tiring day you dont want to be doing that.

We were very comfortable and the in room breakfast was great fun.

The staff were so lovely and welcoming!! The room was fantastic and I honestly have no complaints

Basic breakfast, the room is large, the bed is large

It was too hot and a bit nosey.

Breakfast was basic but good. Toast, yea and coffee, yogurt, cereal. All in the room ready to go .

Brilliant location, friendly staff, ace breakfast in room, comfortable bed thank you 😊 highly recommend 👌

Abit outdated, sink abit loose in room and bathroom, just needs general tlc.

Was a good location for the event i attended

Could do with a refurbishment throughout

Good selection of appliances Room was nice

Bed was hard And we didn't get breakfast or milk

Stain in the carpet.though perfect customer service

space, coffee machine, fridge and supplies and friendly host and cleaning staff

leaking bathroom shower discouraged me from using it during my stay. stain on the carpet a bit offputting.

Easy and polite booking in. Comfortable and well appointed and provisioned room. Facilities were shared but clean and easily accessible.

Nothing of any note.