the property was tidy and well maintained.

Parking can be difficult.

Spotlessly clean hotel, amazing attentive staff, great location on the beach, great facilities, amazing food with plenty of choice and something for everyone, and plenty to do in the surrounding area. We absolutely loved our stay, thank you!

Nothing

Wow - this hotel really exceeded my expectations! When you walk in, it smells so nice; there is a sprawling marble floor and white piano - and you get a glass of champagne on arrival! It was literally the best hotel! Thank you to all the staff and especially Sorin on the entertainment team (very good activities - rifle, boules, darts and a sensational bike ride from Cala Millor to Porto Cristo) the bar team Jeffe, Cristobal, Cristian who made the BEST cocktails; Xisco & Oscar on reception always friendly and quick to resolve any issues, and Sergei (not sure if I spelled right) the waiter was there every morning and every night excellent standard of service OMG! The food was great. The view from my balcony was incredible. Nice relaxing atmosphere after a very difficult 5 months. Best holiday i’ve had in years. THANK YOU I will be back!!!!!!

only one English channel on TV, would like more English channels! buffet maybe a little bit expensive €26 so consider booking a room with meals included advance to save money

lots of choice of food

location

initial room

Location was perfect

Location, customer service and an excellent choice of food for breakfast and dinner. Thanks to the cleaning ladies for an excellent service. It was lovely to return to such a clean and tidy bedroom and bathroom each day.

Nothing

This hotel has one of the best locations in all Cala Millor beach. It is literally meters from the sandy beach, you can walk there easily from the pool area. The food is good, wide variety for both breakfast and dinner, and great taste. One of the best half board offers I have had sofar. It is also close to the busy area with all the shops and cafés, if you would like to have a walk after dinner, as the shops are open until about 11 pm. We had a great, spacious room with wonderful seaview. We loved that eventhough we had to check out at noon we could stay and enjoy the pool area and the beach all day long until our airport transfer picked us up.

There are not many things, because we mainly loved our time here, but there are few things that could be better. There were no double beds, but 2 twin beds pushed together, but not fixed, so they moved away with every turn during the night. The pool bar could be open a little longer for lunch(currently only offers snacks & food until 14:30). Would be nice to have an ice machine to get some ice to the room from.

Pool area Cocktails Views Comfy bed

Food not always as hot as I'd have liked.

Room view

N/A

amazing staff, very clean, great buffet and great service.

i liked everything

Fantastic hotel

fresh fruits at breakfast

Close to the beach, good breakfast and room. They also have these evening programs which are quite nice.

The gym is very poor, also no air con there. Balconies are very close next to each other. If you ar laying butt naked on the bed like I was, the elderly guests (majority there) could see you because of the angle of the balconies are located. But the curtain helps.

Breakfast and dinner was really great with a rich selection of food. We had an excellent sea view on the 6th floor. There were enjoyable live shows every night. The beach is sandy and not over-crowded (two sunbed rent costs 14 euros). There are many shops in the area. The staff was helpful and polite.

Our room was a little bit too small and window was too narrow compared to other rooms. If we had known, we would have chosen suite. There should be a kettle in the room. The shampoo was not the greatest. The beds were too soft and sagging.

- big, spacious room, very nice sea view - very helpful staffs - the room is very clean - the beach is very nice - the churros from the breakfast is one of the best I have ever had in Spain

- as I checked in, the air conditioning was not working during the first night, but they repaired it as soon as possible - the dinner is just ok

very clean. really friendly staff. gorgeous views. nice pool area. good location.

Small room. the pillows weren’t great. shame there was no tea or coffee making facilities in the room. No airco as apparently it wasn’t warm enough so wouldn’t be switched on until the temperature called for it. to be fair they brought us a fan which was decent.Food was at best, average.

I have booked this hotel, but around 2 weeks before they contacted us, informing it would be closed. So we could choose between two other accommodations or to cancel the booking with no costs. We chose to shift to Hipotels Mediterraneo (Sa coma). I was afraid something would go wrong with the reservation, but everything went smooth. We got everything we paid for, in a super pretty, nice and comfortable room/ hotel. The staff was extra polite and the service was just great. The food was amazing. We loved the beds, the bedsheets, the large bathroom, the balcony, the amazing view, the pool… and so much more. We left our bags in the storage room after checkout to enjoy our last day in the beach. When we came back, we took a shower at the SPA to get ready for the flight back home. I am definitely staying with this hotel chain again in the future.

Just this one remark: we would have love to find fresh juices for breakfast (not only smoothies or juice from boxes).