1-Gourmet restaurant was amazing 2-All the stuff were friendly specially Megahed from Chill pool bar he was amazing

Nothing

My husband and I stayed at Steigenberger Pure Life for 8 nights in late September for our honeymoon - early October 2023. We absolutely hated it and regret it. It’s hard to decide what is worse, the food or drinks. Let’s start with the food. Options within Pure Life are very limited. There’s 1 breakfast buffet that is very small. They serve incredibly stale pastries and made to order eggs, Benedict’s, etc. the made to order items create long lines, which is awkward in a small buffet space. The quality is not worth the trouble. For example, an eggs Benedict will have enormous amounts of fruits on it, and a very runny hollandaise that disappoints. Each group is allowed 1 reservation per restaurant. We tried all except one of the restaurants and they were all varying degrees of disgusting. Most of them are located in or around Aldau. If you search “Steigenberger Aldau Deaths” you will quickly find out how many incidents of EColi they’ve had in these resorts. Both my husband and I got food poisoning on 2 separate dates from 2 different items. We ate exclusively inside the resort and learned to consume bland meals and avoid any fish or seafood, which is a gateway to a long night of vomiting and diarrhea, as I learned the hard way. The hotel also refused to validate that I got food poisoning because they require a “minimum of 5% of the guests to report sickness before they will remove an item from the restaurant” - so good luck being a Guinea pig! The cleanliness standards are not up to par here with western standards. For example, they commonly recycle food and pass it from table to table. At the beach bar, I asked for a snack and the bartender said the kitchen was closed but he proceeded to combine 3 half eaten cups of nuts that had been left by other guests and pour them into 1 used cup for me to consume. If they do this in front of a guest, what are they recycling in the kitchens where we cannot see?

The Drinks: The best way I can describe these drinks is to have you imagine the lowest shelf liquor that comes in a plastic handle, dilute it with water, and then add 1 mixer of choice and that’s what you can expect as far as a cocktail from here: diluted crappy liquor with exactly 1 mixer. A mild, flavorless drink that I could better make myself. The bartenders have no idea how to make a proper drink. For example, the Mai Tai is just orange juice and rum, and the mojitos often had no mint or soda water. They were often sprite and rum. The Facilities: The rooms are not as advertised and we were disappointed here as well. Most of the good property is golf course, and the rooms are very far from the beach and even the highest 5% of rooms have mediocre views. The “ocean view suite” was really just a golf course view. The Staff: This is the part I can’t be too harsh on - they really do mean well. But their English is really poor and they can’t make a decent drink. They’re also too chatty for me and I got really tired of greeting a million staff every day. I just wanted to be a little invincible and relax. I felt like I was constantly being watched and greeted. This is not a place I would recommend, I hated coming here for my honeymoon, deeply regret it and it does not meet American 5 star resort standards. If you’re used to even American 4 start resorts, this will not meet expectations. I would say it’s a step up from a hostel at best.

Super vriendelijk personeel, staan altijd klaar om te helpen. Restaurant met lekker eten en prachtig uitzicht over de golf en Rode zee. Mooie ruime kamers. Adults-only zwembad met grote balinese bedden, maar ook de mogelijkheid om de zwembadden (en lazy river!) van Aldau en Aqua Magic te gebruiken.

Kamer was net onder het restaurant gelegen en het geschuif van stoelen was duidelijk hoorbaar. Dit kon soms storend zijn aangezien er 's nachts ook nog activiteit in het restaurant is

service irréprochable, personnels souriants et très professionnels

rien à signaler

Everything

Nothing

Staff is the exceptional and very friendly.

Quality of food is ok but not the best.

The suite was outstanding the staff were very friendly the food quality was high but the variety weren't good but it wasn't a big deal as you have access to aldau restaurants i like the pool very much its very relaxing we asked the reception for late check out they told us you can use all hotel facilities tell the end of the day and they gave us a room to take shower which was very professional in general the stay exceeded my expectations special thx for mr sobhy at the pool bar and Mahmoud at gourmet restaurant bar and all reception staff

Air conditioning could be better Refill team could be better as we has to ask for shampoo and Jacuzzi shower gel to get them

I actually Enjoyed everything in the resort, the hospitality was outstanding by every employee especially from the Mr. Mohammed Fawzy his kind hospitality was great, and the improvement is clearly shown in resort every time I came to it. especially the main restaurant by leading chef Asem, the chief took me and my friends to wonderful tour that enhanced my visit to the restaurant and i enjoyed it very much, is highly recommend anyone visit the main restaurant, ask the chef to give you tour to explain to you the Food dishes and stuff, I'm sure he will be delighted to do it with you a big smile.

Staff are amazing and really friendly. The pool is so chill and cool. I loved the food options. Room was really nice with cool pool view

It’s beautiful, the facilities are top notch

None

every thing was grate, the food was so delicious.

nothing to be honest.

Everything was amazing

Nothing

Everything is awesome, as they know how to serve couples as an adult. Separated completely from the families life, the service and the staff more than perfect.

Overall, I think the hotel is absolutely wonderful and a great experience for tourism and locals. I would highly recommend staying there.

Everything

Nothing

Everything, pools, staff, food. Everything is just perfect.

Nothing

Service, stuff, DJ pure beats and food quality is amazing!

Everything was perfect!

This hotel isn't a typical huge hotel you will find in Hurgada, therefore, not crowded and gives you a feeling of more boutique hotel experience. It looks quite modern and clean, the set up of pools and a bar in the pool as a center of the hotel is quite nice. We had a room with a direct access to the swimming pool that is shared with a few other suits - this was a great idea during a hot summer day, so you can sit by your own pool in the shade of the building. The main restaurant has big windows and a terrace with a panoramic view which is pleasant to dine at equally during the daylight and at night.

In general I liked the hotel a lot, however, the main disappointment was the beach - it is not very big, but it is not the main issue with it - water looks very dirty and of unpleasant color due to lots of seaweed on the bottom, which makes the entry to water very unpleasant and spoils the whole beach experience. It is a question why the hotel management doesn't remove the seaweed. Another minor discomfort was caused by the neighbor hotel, which is huge and crowded, their beach was full of people one meter from our beach, which was quite noisy and made the stay at the beach quite annoying in addition to the quality of water. Similarly, the animation of that neighbor hotel is very loud at night to the extend that we struggled to hear music in the pool bar of our hotel. Another minus is that to dine at the beach restaurant you need to reserve days in advance which makes it impossible to use for those guests who want to stay only a couple of nights.

All is excellent concerning breakfast contain all styles eastern cousin or European cousin the only observation that the beach has to be cleaned from the ROCKS NEAR THE EDGE OF THE BEACH

Cleaning the rocks near the beach gathering the loose one